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Mayo Clinic: Role-identifying badges reduce bias perceptions
Clinicians were less likely to report role misidentification while wearing role-identifier badges, a new study published in Mayo Clinic Proceedings found. -
Despite overall satisfaction, patients struggle with some aspects of rural healthcare
Despite 93 percent of patients reporting satisfaction with the service and expertise provided at rural health providers, price transparency and wait times created difficulties for some patients. -
How Azure cloud helps providers and payors personalize patient and member experiences
A mom wakes up in the morning to find out that her young son feels sick. She takes his temperature and pulse on her smart watch, which is connected to her health system’s patient app on her smartphone. Sure enough, he has a high fever and his heart rate is elevated. The app, connected with her son’s patient records, runs through his medical information and advises her to take him to the doctor. -
The top-rated hospitals for patient experience, state by state: 2022
Becker's has compiled a list of the best hospitals for patient experience in each state using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS. -
Oregon hospitals with a 5-star patient experience rating
Becker's has compiled a list of the best hospitals for patient experience in Oregon using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS. -
Oklahoma hospitals with a 5-star patient experience rating
Becker's has compiled a list of the best hospitals for patient experience in Oklahoma using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS. -
Best hospitals for patient experience in the Eastern US — 21 make the list
Becker's has compiled a list of the best hospitals for patient experience in the Eastern U.S. using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS. -
Ohio hospitals with a 5-star patient experience rating
Becker's has compiled a list of the best hospitals for patient experience in Ohio using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS. -
15 US health systems with the best patient reviews
Community Health Systems has the best reputation among its patients of the 25 largest health systems in the U.S., according to a report released March 16 by brand management firm Reputation. -
How a comprehensive digital health tool can improve the patient, provider and caregiver experience — 3 insights
Although digital health apps and technologies abound, they do not necessarily make the patient, provider or caregiver journeys less complicated, more efficient or more enjoyable. -
New York hospitals with a 5-star patient experience rating
Becker's has compiled a list of the best hospitals for patient experience in New York using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS. -
27 best hospitals for patient experience in the Western US
Becker's has compiled a list of the best hospitals for patient experience in the Western U.S. using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS. -
Top-rated hospitals for patient experience: Nevada
Becker's has compiled a list of the best hospitals for patient experience in Nevada using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS. -
The New Mexico hospital with a 5-star patient experience rating
Becker's has compiled a list of the best hospitals for patient experience in New Mexico using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS. -
Top-rated hospitals for patient experience: New Jersey
Becker's has compiled a list of the best hospitals for patient experience in New Jersey using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS. -
NewYork-Presbyterian CXO Rick Evans: New challenges require a new approach for patient experience
As I have written about over the last few months, many healthcare organizations including my own, are redefining our approaches to assessing and improving patient experience. This reevaluation of our approach stems from several factors. -
Best hospitals for patient experience in the South — 54 make the list
Becker's has compiled a list of the best hospitals for patient experience in the South using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS. -
The New Hampshire hospital with a 5-star patient experience rating
Becker's has compiled a list of the best hospitals for patient experience in New Hampshire using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS. -
3 Reasons Healthcare Organizations Need to Offer Flexible Payment Options
Today, patients’ out-of-pocket financial responsibility for their care determines a larger percentage of provider revenue than ever before. And between rising healthcare costs and evolving consumer preferences, provider organizations are challenged to find new ways to maximize their profitability.
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