Many patients put off medical care during the first year of the pandemic, sometimes at significant risk to their health. Particularly in the early days of the COVID-19 crisis, millions of patients missed treatments and delayed preventive care appointments.

Becker's has compiled a list of the best hospitals for patient experience in Arizona using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS.

Becker's has compiled a list of the best hospitals for patient experience in Arkansas using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS.

Digital health innovations hold great promise for improving healthcare delivery, but their implementation at scale is often undermined by reimbursement challenges.

A new trend in patient-centered hospital design centers on making spaces more welcoming and comfortable through natural light, Wired reported Jan. 5.

From self-driving cars to 3D printing, technologies that were once the stuff of science fiction are now becoming a reality. Healthcare has trailed many consumer industries in terms of innovation due to the complexities of human biology and regulatory constraints. However, we are now on the precipice of a new technological evolution where devices will remove friction from our healthcare interactions and provide rich insights into our health.

Becker's has compiled a list of the best hospitals for patient experience in Alabama using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS.

Becker's has compiled a list of the best hospitals for patient experience in Alaska using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS.

From reviving the human experience for patients and care teams to increasing digital access, hospitals and health systems around the U.S. are continuing to elevate patient experience initiatives heading into the new year. 

Salucro Founder and CEO Clayton Bain discusses key findings from the 2021 Patient Payment Technology Report, and why it’s important to adopt patient engagement preferences and adapt your 2022 plans around them. 

Some Americans seek out physicians who have the same gender, sexual orientation or race or ethnicity to help improve their healthcare experience and eliminate potential care biases, The Washington Post reported Dec. 11.

Chicago-based American Academy of Hospice and Palliative Medicine announced Dec. 7 the development of two new patient-reported experience measures that assess the quality of care in terms of patients feeling understood and receiving desired help for pain. 

I've had the privilege of working to improve the patient experience in hospitals and healthcare settings for over 20 years. I've been part of teams that have successfully "moved the needle" year over year in challenging markets like Boston and New York.

Lehigh Valley Health Network has announced a partnership with Sonifi Health to install interactive systems for both patients and physicians Dec. 6. 

Organizations across the country are re-evaluating their approaches to diversity and inclusion in the hopes of creating experiences that are fair, equitable and welcoming for everyone.

Provider organizations operating in today's fragmented, ultra-competitive healthcare ecosystem can differentiate themselves by paying close attention to consumer signals and personalizing the patient journey.

The traditional patient journey is plagued by communication silos.

Health systems face critical challenges that threaten their growth and financial performance.

Addressing long-standing health disparities, which were exacerbated during the COVID-19 pandemic, is a driving force behind the partnership between CommonSpirit Health and Get Well.

One of the most significant disruptions to healthcare delivery during the pandemic was the shift to telemedicine and virtual healthcare.