The implementation of the No Surprises Act (NSA) has caused a dramatic shift in the country’s healthcare ecosystem, driving significant disruption, and threatening its stability. 

When thinking about the patient experience, revenue cycle does not immediately come to mind. But the revenue cycle is woven throughout a patient's journey and has a significant impact on the patient experience and patient satisfaction.

Many organizations invest in robotic-assisted surgery. Growing and sustaining a successful service line, however, requires a comprehensive strategy and dedicated resources at a time when hospitals and health systems face unprecedented financial challenges and staffing shortages.

When it comes to Medicare, billing under the wrong physician’s ID can cost doctors and hospitals – literally. Consider these three recent incidents that, taken together, resulted in more than $7 million in penalty payments to the government:

HCA Healthcare is one of the largest health systems in the U.S., providing care for millions of patients each year.

The revenue cycle is ripe for digitalization and alignment with other core health system functions — and making the right changes can have a positive impact on the patient experience.

Telehealth is just one of the pillars of an "omni-channel" approach CVS Health is developing toward providing care for people, Creagh Milford, DO, the company's senior vice president of retail health, told a webinar Dec. 14.

A number of the nation's largest hospital operators and health systems are seeking strategic talent to join their executive ranks, reporting to the CEO. 

 Revenue cycle management leaders are looking for a unified RCM solution that can easily integrate with their existing infrastructure, according to a Porter Research survey commissioned by Finvi, a leading provider of enterprise workflow automation software built to accelerate revenue recovery and simplify the payment process.

Developing a robotic-assisted surgery program is a major undertaking and a big investment of time and money.

Minimally invasive surgery (MIS) lines have numerous clinical, operational and financial benefits for healthcare organizations.

With more than half of U.S. adults reporting having delayed or foregone care in the past year due to cost, the financial challenges for self-pay patients and those with high deductibles are particularly acute.

Health systems' capital planning strategies focus primarily on finances but should extend to clinical assets and the cyberthreats they are exposed to, as those elements have a large impact on clinical operations, regulatory compliance and financial risk.

In a post-COVID world, healthcare systems are even more challenged to figure out how to do more with less. "Systemness" is an operational approach to these challenges that brings uniformity and greater transparency to health systems.

Volatility and uncertainty have eroded health system margins, and the situation cannot be corrected simply by returning to previously "normal" pre-pandemic approaches.

Managing medical documentation is a complex challenge for health system laboratories, which must maintain document control in order to protect patient privacy, standardize testing procedures and adhere to strict regulations.

Genomic testing has been used for years at academic medical centers as a one-off tool to provide an answer to specific cases. Now, there is broad understanding that its benefits can be multiplied across more patients and institutions if it is integrated within standard clinical workflows.

The healthcare industry has always struggled with labor shortages. The magnitude of the  current situation, however, is unlike anything we’ve seen before. While the word  “unprecedented” has almost lost its meaning in the last few years, it remains accurate: today’s  labor crisis, and the many circumstances both driving it and resulting from it, is an unparalleled  challenge for providers, payers, and patients that will last the magnitude of years.  

The rise of high-deductible health plans has made patients the number one payer for some healthcare organizations, creating a necessary shift in the way that providers are collecting payments to ensure both financial stability and patient satisfaction.

The rise of high-deductible health plans has made patients the number one payer for some healthcare organizations, creating a necessary shift in the way that providers are collecting payments to ensure both financial stability and patient satisfaction.