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Clinical IT Service Desk: Your New Model for Strategic IT Operations?
Today, clinical teams and patients expect healthcare technology to work — every time, any time. With technology touchpoints dispersed across the health system and care continuum, now, perhaps more than ever, quiet and reliable IT operations are a must. -
How Allina Health is advancing the 'quintuple aim' with general & acute da Vinci surgeries
Health system leaders are feeling the pressure to accomplish more with less. -
Magnet designation: How ChristianaCare is using this recognition program as a focal point for improving patient outcomes
The American Nurses Credentialing Center (ANCC) Magnet Recognition Program is considered the gold standard across the healthcare sector for nursing excellence.1 ChristianaCare in Newark, Del., achieved its first Magnet designation in 2010, was re-designated in 2015 and 2020 and is now applying for re-designation once again. -
AI will power the future of medicine, it’s just a matter of who has a seat at the table.
We are surrounded by technological innovation throughout our daily lives, and yet, as a society, we are complacent when it comes to the “old world” software model that underpins our US healthcare system. -
Diagnosing, optimizing, and funding your next EHR implementation to combat provider burnout
The current healthcare landscape is challenging as costs continue to rise across the industry, with experts predicting an additional seven percent increase next year. Additionally, hundreds of hospitals, especially in rural communities, are at serious risk of closing their doors permanently, which not only impacts access to quality care but a primary employment source for the community. -
Creative approaches solve extreme access challenges
Highlights from our conversation with: Ivar Mendez, MD, PhD, Professor Emeritus, Department of Surgery and Director of the Virtual Care and Remote Presence Robotics Programs, University of Saskatchewan Howard Rubin, Chief Information Officer, Evara Health Shawn Valenta, Vice President of Healthcare Cloud – Clinical Services, Wellpath -
Five considerations for improving hospital financial performance
Across the US, hospitals are facing unprecedented financial challenges. -
How Emergency Medicine Providers Can Improve Their Bargaining Power During Open Negotiation and IDR
Medicine is not the glamorous profession it once was. Between the annual Medicare rebalancing of fee schedules and payers’ wily and sometimes deceitful tactics to minimize their responsibility, the financial pressure on providers is reaching the breaking point. -
Generative AI in health care: The hype, the realities and the possibilities
Generative artificial intelligence (AI) is everywhere these days. And while the hype is mostly warranted, I think it is important to have a clear understanding of what generative AI is and how it can be used in health care. -
Healthcare Upside/Down Podcast Series
This podcast series is brought to you by Becker’s Healthcare and ECG Management Consultants. ECG is a leading consulting firm that has worked exclusively with healthcare organizations for more than 50 years and helps them achieve their most critical goals. 1.) Healthcare Upside/Down: Healthcare Mergers Unveiled Join Molly Gamble in this special episode of the Becker's Healthcare & ECG Management Consultants Healthcare Upside/Down Podcast as she engages in a thought-provoking conversation with two distinguished guests - Cathy Jacobson, the President and CEO of Froedtert Health, a prominent healthcare system in Milwaukee, and Dr. Tim Babineau, Principal at ECG Management Consultants. 2.) Healthcare Upside/Down: Leading a Diverse Health System - with Adventist Health CEO and ECG Management Consultants Join us for an engaging episode of the Becker's Healthcare Podcast featuring thought leaders Kerry Heinrich, President & CEO of Adventist Health, Kevin P. Forster, Principal at ECG Management Consultants, and Molly Gamble, Vice President of Editorial & Editor-in-Chief at Becker's Hospital Review. In this episode, we delve into the complex world of leading a diverse health system while striking a balance between urban and rural healthcare delivery. Our experts will explore the challenges and strategies involved in serving diverse populations and markets while maintaining consistent patient care experiences. Tune in as we discuss topics such as service line rationalization, clinical coordination, and the crucial role of physician enterprise recruitment, retention, and productivity across disparate healthcare landscapes. 3.) Healthcare Upside/Down: Strategic Metrics and Autonomy: Navigating the New Era of Healthcare Integration with CFO Nick Barcellona and ECG Partners Dan Harrison and Malita Scott Join Molly Gamble, along with Nick Barcellona, CFO at WVU Medicine, Dan Harrison, partner with ECG, and Malita Scott, partner with ECG, as they explore the upsides and downsides of healthcare and the industry's current trends. In this episode, the focus is on Physician Enterprise Return on Investments, diving into the evolving dynamics of hospital-physician relationships. Nick shares insights from WVU Medicine's perspective, emphasizing the shift towards value-based contracting and the impact on margins. The conversation explores the challenges health systems face in extracting value from physician enterprises and the importance of strategic alignment, transparency, and metrics beyond financials. Tune in to gain valuable perspectives on navigating the changing landscape of healthcare partnerships and optimizing physician enterprise performance. 4.) Healthcare Upside/Down: Navigating Healthcare Excellence: A Deep Dive with Dr. Mark Chassin and Dr. Timothy Babineau on Quality, Safety, and Industry Progress Dive into the intricacies of the healthcare quality and safety movement in this enlightening podcast featuring esteemed guests, Dr. Mark Chassin, President Emeritus of The Joint Commission, and Dr. Timothy Babineau, Principal Academic Healthcare at ECG Management Consultants. Join the conversation as they explore the origins, progress, and challenges of the quality and safety movement in healthcare, shedding light on transformative wins and the industry's struggles in adopting aviation-inspired safety practices. The discussion delves into the role of leadership and governing boards, assessing the impact of publicly reported rating agencies on healthcare quality. As the conversation unfolds, the speakers share insights on the pandemic's influence on healthcare systems' focus on quality and safety, navigating labor shortages, and addressing hospital margin pressures. Don't miss this engaging dialogue that offers a comprehensive view of the healthcare landscape's ongoing pursuit of excellence. 5.) Healthcare Upside/Down: Private Equity, Partnerships, and the Future of Service Delivery Join Scott Becker in a dynamic discussion with industry experts Katie Fellin, Jared Langus, Scott Nordlund, and Justin Ishbia as they delve into the complexities of private equity in healthcare. From exploring the landscape and investment trends to examining the impact on health systems, the panel addresses critical questions. Gain insights into the evolving partnerships between private equity firms and health systems, the role of disruptive forces, and expert advice for leaders navigating the intricate intersections of healthcare and investment. 6.) Healthcare Upside/Down: Navigating the Future: Strategies for Academic Healthcare Success In this episode, join Molly Gamble from Becker's Healthcare as she discusses key trends and priorities in academic healthcare with industry leaders Cristy Page, Pradeep Kadambi, and Leah Gassett. Explore topics such as navigating market dynamics, addressing workforce challenges, and the role of academic health systems in tackling national healthcare spending. 7.) Healthcare Upside/Down: Futureproofing Children's Health Systems: Strategies for Success In this episode, Molly Gamble from Becker's Healthcare leads a conversation on the evolving landscape of children's health systems with Peggy Troy, President and CEO of Children’s Wisconsin, and Dr. Jeff Sperring, CEO of Seattle Children’s Hospital. Joined by Evan Lynch-Throne, Principal at ECG Management Consultants, the discussion explores the impact of industry consolidation, strategies for addressing pediatric mental health challenges, and innovative approaches to improving care access and equity. 8.) Healthcare Upside/Down: The Changing Dynamics of Physician Compensation Discover the intricacies of physician compensation with Molly Gamble on Healthcare Upside/Down, a podcast series by Becker’s Healthcare + ECG Management Consultants. Join industry experts Stuart Baugher and Jamaal Campbell as they explore trends, common models, and strategies for simplification in healthcare finance. Gain valuable insights into navigating the complexities of physician compensation and learn how effective administration can shape compensation plans. 9.) Healthcare Upside/Down: Decoding Hospital Margins Join Molly Gamble for Healthcare Upside/Down, a Becker’s Healthcare + ECG Management Consultants podcast, as she discusses the fluctuations in hospital margins and the impact on the future of value-based care with Terri Welter and Dr. Paul Casey from Rush University Medical Center. Delve into provider-payer partnerships, key strategies for success, and priorities for health system and payer leaders in the coming year. 10.) Healthcare Upside Down: Insights and Opportunities for the New Era of Healthcare Join Molly Gamble at Soldier Field for a special episode of Healthcare Upside/Down, where she sits down with Andy Bachrodt and David Willis from ECG Management Consultants. They discuss the "A New Era for Healthcare: Insights and Opportunities for 2024" project, offering a sneak peek into 10 pivotal trends reshaping the industry. Tune in for expert insights and analysis on the future of healthcare. 11.) Healthcare Upside/Down: Navigating Workforce Shortages and Evolving Care Models Join us as Kathleen Silard, CEO of Stamford Health, and John Budd, Partner at ECG Management Consultants, delve into the pressing issue of workforce shortages in healthcare. Discover innovative solutions and evolving care delivery models that are shaping the future of health systems. Learn key strategies for healthcare leaders to thrive and improve operational performance in today's challenging environment. 12.) Healthcare Upside/Down: Tackling Healthcare Wait Times Head-On Join Molly Gamble as she chats with Rick Evans, SVP at NewYork-Presbyterian Hospital, and Steve McMillen, Principal at ECG Management Consultants, about the startling national wait times for new patients. They dive into the impacts on health equity, discuss NewYork-Presbyterian's efforts to streamline patient access, and offer practical advice for both patients facing delays and providers aiming for improvement. Tune in for an insightful discussion on addressing one of healthcare's most pressing challenges. 13.) Healthcare Upside/Down: Advancing Health Equity - Overcoming Barriers to Care In this episode, host Molly Gamble welcomes Tiffany Sullivan, SVP/COO of Physician Services at New York Presbyterian, and Jennifer Moody, Partner at ECG Management Consultants, to discuss initiatives aimed at addressing health equity. They delve into how understanding community access challenges can drive impactful changes, the intersection of long wait times with health equity, and strategies for improving access for underserved populations. Tune in to learn how healthcare leaders can prepare for future patient access needs and interventions centered on equity. 14.) Healthcare Upside/Down: Expanding Cancer Care with Oncology Partnerships Join Molly Gamble as she welcomes Adam Reich, Ben Wade, and Elizabeth Liebow to discuss the thriving partnerships in the oncology space, highlighting the unique collaboration between Dana-Farber Brigham Cancer Center and Stamford Health. Delve into the impact on communities and patients, and gain expert advice for leaders looking to form successful oncology partnerships. 15. ) Healthcare Upside/Down: Tackling Financial Pressures and Innovation in Children's Hospitals Join host Molly Gamble on Healthcare Upside/Down as she delves into the financial and strategic challenges facing children's hospitals with experts Kathy Abshire and Katie Fellin. Discover how innovative strategies and female leadership are shaping the future of healthcare amidst industry pressures. -
How systems are slimming the C-suite
The summer has marked a period of transformation for health system C-suites as industry pressures mount. Some executives are absorbing the jobs of two individuals in an increased push toward integration. -
Overcoming clinical staffing challenges through positive environments: Four strategies for hospital leaders
In a time of staffing uncertainty, what steps can help healthcare facilities create dependable operating room (OR) teams? By implementing these four strategies, hospitals can foster work environments that engage clinicians, enabling organizations to withstand current staffing challenges and continue to deliver high-quality care to their patients. -
REACH YOUR TECHNOLOGY GOALS FASTER WITH A TELECOM IT INFRASTRUCTURE AUDIT
Supplying your organization with the latest and greatest technology may feel like trying to keep up with the Joneses. Everyone else seems to have an IT infrastructure that blows yours out of the water – but how could you possibly afford what they have? You’re not alone – many business owners believe they can’t make room in the budget for better technology solutions. Luckily, finding the money to upgrade your infrastructure isn’t as unattainable as it may seem with a telecom audit. -
Missouri system reorganizes, makes leadership changes
Saint Luke's Health System, a 14-hospital organization based in Kansas City, Mo., said it plans to go from four regions to three for greater collaboration and consistency of patient experience. -
Tennessee health systems partner on employer-sponsored health plan
The University of Tennessee Medical Center, Tennova Healthcare and Summit Medical Group, all based in Knoxville, are partnering on a new employer-sponsored health plan called the East Tennessee Health Plan. -
Precision in pre-service: How accurate data collection and patient-powered processes drive better clinical, administrative and financial outcomes
Patient-centered technology is key to transforming the prior authorization, appointment-setting and revenue cycle processes from tedious tasks to frictionless experiences. -
Specialty Care Demands a Specialized Approach to Revenue Cycle Management
In the ever-evolving landscape of healthcare, refining Revenue Cycle Management (RCM) will be paramount for healthcare leaders to keep pace with operational and clinical efficiency while increasing cost savings. Specialty practices face an additional layer of complexity. The intricacies of specialty care demand an RCM approach as precise as the care itself to ensure practice optimization. -
Digital Health delivering in a world of Value-Based Care
After the exhilarating burst of adoption of Digital Health technologies through the global pandemic, the reality of Digital Health’s initial promise is normalizing. The bar has been raised to demonstrate the impact of Digital Health. The advent and growth of value-based contracts heightens the need to demonstrate the role of Digital Health in improving the quality and cost outcomes intrinsic to value-based models. This article focuses on the challenges and opportunities for Digital Health technologies to clearly demonstrate value in a world of value-based contracts and models. -
Telehealth Plus Locum Tenens: A Winning Formula for Enhanced Patient Access During Healthcare Labor Shortages
In the face of an evolving healthcare landscape and challenges brought on by a labor shortage affecting the nation, healthcare organizations are increasingly seeking innovative strategies to not only cut costs but also maintain a high standard of patient care. -
Better supply chain efficiency, more savings: How leaders are reexamining implant procurement practices as elective surgeries grow
During COVID-19 pandemic, implant procedures slowed as elective surgeries were put on hold. Now, demand is ramping back up. With the resumption of demand, many hospitals, health systems and ambulatory surgery centers are encountering unique challenges related to ordering and distributing implants.
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