Becker's has compiled a list of the best hospitals for staff responsiveness in each state using data from CMS.
CMS shares 10 Hospital Consumer Assessment of Healthcare Providers and Systems star ratings based on publicly reported HCAHPS measures. The staff responsiveness star rating combines data from two HCAHPS survey questions and summarizes how quickly patients felt they received help after pressing the call button or asking for help to use the restroom or a bedpan.
The star rating is based on survey data collected from hospital patients from October 2022 through September 2023. The figures are from CMS' Provider Data Catalog and were released July 31.
The hospitals that received five stars for staff responsiveness in every state:
Alabama
Fayette Medical Center
Lake Martin Community Hospital (Dadeville)
Elmore Community Hospital (Wetumpka)
Monroe County Hospital (Monroeville)
Lakeland Community Hospital (Haleyville)
Troy Regional Medical Center
St. Vincent's St. Clair (Pell City)
Jack Hughston Memorial Hospital (Phenix City)
Atmore Community Hospital
St. Vincent's Chilton (Clanton)
Alaska
673rd Medical Group (Joint Base Elmendorf-Richardson)
Arizona
Mayo Clinic Hospital (Phoenix)
Arizona Spine and Joint Hospital (Mesa)
Arizona Orthopedic and Surgical Specialty Hospital (Chandler)
O.A.S.I.S. Hospital (Phoenix)
VA Northern Arizona Healthcare System (Prescott)
Arkansas
Fayetteville AR VA Medical Center
Arkansas Heart Hospital (Little Rock)
Howard Memorial Hospital (Nashville)
Unity Health-Newport
California
60th Medical Group (Travis Air Force Base)
NH Camp Pendleton
NMC San Diego
Fresno Surgical Hospital
DOCS Surgical Hospital (Los Angeles)
Adventist Health Tehachapi Valley
Mendocino Coast District Hospital (Fort Bragg)
Tahoe Forest Hospital (Truckee)
Colorado
Sterling Regional MedCenter
Grand Junction VA Medical Center
Animas Surgical Hospital (Durango)
Rio Grande Hospital (Del Norte)
Eastern Rio Blanco County Health Service District (Meeker)
Southwest Memorial Hospital (Cortez)
Florida
NH Jacksonville
96th Medical Group (Eglin Air Force Base)
Georgia
AdventHealth Murray (Chatsworth)
Martin ACH (Fort Benning)
Dwight Eisenhower AMC (Fort Gordon)
Morgan Medical Center (Madison)
Optim Medical Center-Tattnall (Reidsville)
Idaho
Northwest Specialty Hospital (Post Falls)
Franklin County Medical Center (Preston)
Gritman Medical Center (Moscow)
Bonner General Hospital (Sandpoint)
Illinois
Jersey Community Hospital (Jerseyville)
Marion VA Medical Center
Midwest Medical Center (Galena)
Memorial Hospital (Carthage)
Illini Community Hospital (Pittsfield)
Carle Hoopeston Regional Health Center
Gibson Community Hospital (Gibson City)
Hammond Henry Hospital (Geneseo)
Ferrell Hospital Community Foundations (Eldorado)
Wabash General Hospital (Mount Carmel)
Crawford Memorial Hospital (Robinson)
Salem Township Hospital
St. Francis Hospital (Litchfield)
Indiana
Franciscan Health Crawfordsville
VA N. Indiana Healthcare System-Marion
St. Elizabeth Dearborn Hospital (Lawrenceburg)
OrthoIndy Hospital (Indianapolis)
Pinnacle Hospital (Crown Point)
Franciscan Health Orthopedic Hospital Carmel
Greene County General Hospital (Linton)
Parkview LaGrange Hospital
Harrison County Hospital (Corydon)
Decatur County Memorial Hospital (Greensburg)
Iowa
Grinnell Regional Medical Center
Iowa Specialty Hospital-Belmond
Iowa Specialty Hospital-Clarion
Jones Regional Medical Center (Anamosa)
Sioux Center Health
Orange City Area Health System
Montgomery County Memorial Hospital (Red Oak)
WinnMed (Decorah)
Kansas
Pratt Regional Medical Center
Irwin ACH (Fort Riley)
VA Eastern Kansas Healthcare System (Topeka)
McPherson Hospital
Miami County Medical Center (Paola)
Labette Health (Parsons)
Kansas Surgery & Recovery Center (Wichita)
Kansas Heart Hospital (Wichita)
Salina Surgical Hospital
Kansas City Orthopaedic Institute (Leawood)
Manhattan Surgical Hospital
Mercy Specialty Hospital Southeast Kansas (Galena)
Rock Regional Hospital (Derby)
Clara Barton Hospital (Hoisington)
Republic County Hospital (Belleville)
Community Memorial Healthcare (Marysville)
Clay County Medical Center
Mitchell County Hospital Health Systems (Beloit)
Kentucky
Whitesburg ARH Hospital
Jewish Hospital-Shelbyville
Manchester Memorial Hospital
Three Rivers Medical Center (Louisa)
Marcum and Wallace Memorial Hospital (Irvine)
Saint Joseph Berea
Fleming County Hospital (Flemingsburg)
Louisiana
Claiborne Memorial Medical Center (Homer)
Citizens Medical Center (Columbia)
Surgical Specialty Center of Baton Rouge
Lafayette Surgical Specialty Hospital
The Spine Hospital of Louisiana (Baton Rouge)
Avala (Covington)
Our Lady of the Lake Surgical Hospital (Slidell)
Specialists Hospital Shreveport
Christus Central Louisiana Surgical Hospital (Alexandria)
Cypress Pointe Surgical Hospital (Hammond)
Our Lady of the Angels Hospital (Bogalusa)
Maine
Togus VA Medical Center (Augusta)
Northern Maine Medical Center (Fort Kent)
Mount Desert Island Hospital (Bar Harbor)
Millinocket Regional Hospital
Redington Fairview General Hospital (Skowhegan)
Stephens Memorial Hospital (Norway)
Massachusetts
Martha's Vineyard Hospital Inc (Oak Bluffs)
Fairview Hospital (Great Barrington)
Michigan
MyMichigan Medical Center Alpena
MyMichigan Medical Center West Branch
Tawas St. Joseph Hospital (Tawas City)
UP Health System Portage (Hancock)
MyMichigan Medical Center Clare
Sparrow Carson Hospital (Carson City)
Ascension River District Hospital (East China)
Saint Mary's Standish Community Hospital
Mercy Health Lakeshore Campus (Shelby)
Charlevoix Area Hospital
Sparrow Clinton Hospital (Saint Johns)
Sparrow Eaton Hospital (Charlotte)
Sparrow Ionia Hospital (Ionia)
Bronson Lakeview Hospital (Paw Paw)
Aspirus Ironwood Hospital
Minnesota
Olmsted Medical Center (Rochester)
Mayo Clinic Health System in Red Wing
Grand Itasca Clinic and Hospital (Grand Rapids)
Lakeview Memorial Hospital (Stillwater)
Allina Health Faribault Medical Center
Mayo Clinic Health System-Fairmont
Hutchinson Health
Riverwood Healthcare Center (Aitkin)
Riverview Hospital (Crookston)
Chippewa County Hospital (Montevideo)
River's Edge Hospital & Clinic (St. Peter)
Astera Health (Wadena)
Glencoe Regional Health
Mayo Clinic Health System New Prague
Stevens Community Medical Center (Morris)
Community Memorial Hospital (Cloquet)
Welia Health (Mora)
United Hospital District (Blue Earth)
St. Gabriel's Hospital (Little Falls)
Perham Health
Glacial Ridge Hospital (Glenwood)
New Ulm Medical Center
St. Joseph's Area Health Services (Park Rapids)
Sanford Thief River Falls Medical Center
Mississippi
Magee General Hospital
81st Medical Group (Keesler Air Force Base)
VA Gulf Coast Healthcare System (Biloxi)
Missouri
General Leonard Wood ACH (Fort Leonard Wood)
Barnes-Jewish West County Hospital (Creve Coeur)
Mercy Hospital Aurora
Lafayette Regional Health Center (Lexington)
Cox Barton County Hospital (Lamar)
Cox Monett Hospital
Freeman Neosho Hospital
Missouri Baptist Sullivan Hospital
Montana
VA Montana Healthcare System (Fort Harrison)
Logan Health-Whitefish
Bitterroot Health-Daly Hospital (Hamilton)
Sidney Health Center
Central Montana Medical Center (Lewistown)
Holy Rosary Healthcare (Miles City)
Nebraska
CHI Health Nebraska Heart (Lincoln)
Nebraska Orthopaedic Hospital (Omaha)
Midwest Surgical Hospital (Omaha)
Thayer County Health Services (Hebron)
St. Francis Memorial Hospital (West Point)
Chadron Community Hospital and Health Services
Community Medical Center (Falls City)
Sidney Regional Medical Center
Phelps Memorial Health Center (Holdrege)
Beatrice Community Hospital & Health Center
Nevada
Banner Churchill Community Hospital (Fallon)
New Hampshire
Cottage Hospital (Woodsville)
Littleton Regional Healthcare
New London Hospital
Alice Peck Day Memorial Hospital (Lebanon)
Androscoggin Valley Hospital (Berlin)
New Mexico
Los Alamos Medical Center
New York
Adirondack Medical Center-Saranac Lake
Cobleskill Regional Hospital
North Carolina
North Carolina Specialty Hospital (Durham)
Novant Health Medical Park Hospital (Winston-Salem)
Cape Fear Valley Hoke Hospital (Raeford)
Asheville-Oteen VA Medical Center
St. Luke's Hospital (Columbus)
The Outer Banks Hospital (Nags Head)
North Dakota
Fargo VA Medical Center
Ohio
McCullough-Hyde Memorial Hospital (Oxford)
88th Medical Group (Wright-Patterson Air Force Base)
Community Hospitals and Wellness Centers (Bryan)
Institute for Orthopaedic Surgery (Lima)
Mercy Health-Defiance Hospital
Crystal Clinic Orthopaedic Center (Akron)
Surgical Hospital at Southwoods (Youngstown)
Lake Health Beachwood Medical Center
Kettering Health Troy
Mercy Allen Hospital (Oberlin)
UHHS Memorial Hospital of Geneva
Selby General Hospital (Marietta)
ProMedica Defiance Regional Hospital
Wyandot Memorial Hospital (Upper Sandusky)
Highland District Hospital (Hillsboro)
Oklahoma
Integris Miami Hospital
Muskogee VA Medical Center
Choctaw Nation Health Services Authority (Talihina)
Claremore Indian Hospital
Surgical Hospital of Oklahoma (Oklahoma City)
Oklahoma Heart Hospital (Oklahoma City)
Tulsa Spine & Specialty Hospital
Onecore Health (Oklahoma City)
McBride Orthopedic Hospital (Oklahoma City)
St. John Owasso
Bailey Medical Center (Owasso)
Oklahoma Heart Hospital South (Oklahoma City)
Saint Francis Hospital Vinita
Oregon
Samaritan Albany General Hospital
Samaritan North Lincoln Hospital (Lincoln City)
Peace Harbor Medical Center (Florence)
Adventist Health Tillamook
Grande Ronde Hospital (La Grande)
Curry General Hospital (Gold Beach)
Samaritan Lebanon Community Hospital
Good Shepherd Medical Center (Hermiston)
Pennsylvania
James E. Van Zandt VA Medical Center (Altoona)
UPMC Somerset
Lebanon VA Medical Center
Surgical Institute of Reading (Wyomissing)
Rothman Orthopaedic Specialty Hospital (Bensalem)
Advanced Surgical Hospital (Washington)
Physicians Care Surgical Hospital (Royersford)
OSS Orthopaedic Hospital (York)
AHN Emerus Westmoreland (Greensburg)
Geisinger Medical Center Muncy
Geisinger Jersey Shore Hospital
UPMC Muncy
Endless Mountains Health Systems (Montrose)
Titusville Area Hospital
Conemaugh Miners Medical Center (Hastings)
South Dakota
VA Black Hills Healthcare System (Fort Meade)
Monument Health Spearfish Hospital
Sioux Falls VA Medical Center
Dunes Surgical Hospital (Dakota Dunes)
Sioux Falls Specialty Hospital
Black Hills Surgical Hospital (Rapid City)
Avera Heart Hospital of South Dakota (Sioux Falls)
Tennessee
Unity Medical Center (Manchester)
Baptist Memorial Hospital-Carroll County (Huntingdon)
Baptist Memorial Hospital Tipton (Covington)
Saint Thomas River Park Hospital (McMinnville)
Mountain Home VA Medical Center
Saint Thomas Highlands Hospital (Sparta)
Saint Thomas Hospital for Spinal Surgery (Nashville)
Macon Community Hospital (Lafayette)
Riverview Regional Medical Center (Carthage)
Texas
Permian Regional Medical Center Andrews County Hospital
Christus Mother Frances Hospital Sulphur Springs
Texas Health Presbyterian Hospital Kaufman
Texas Health Harris Methodist Hospital Stephenville
CHI St. Luke's Health Memorial Livingston
Wilbarger General Hospital (Vernon)
VA Amarillo Healthcare System
Tops Surgical Specialty Hospital (Houston)
Northwest Hills Surgical Hospital (Austin)
The Physicians Centre (Bryan)
Baylor Scott & White Texas Spine & Joint Hospital (Tyler)
Quail Creek Surgical Hospital (Amarillo)
Texas Institute for Surgery at Presbyterian Hospital (Dallas)
Texas Health Center for Diagnostics & Surgery (Plano)
The Heart Hospital Baylor Denton
Christus Mother Frances Hospital-Jacksonville
Uvalde Memorial Hospital
Memorial Hermann Surgical Hospital Kingwood
Foundation Surgical Hospital of San Antonio
CHI St. Luke's Lakeside Hospital (The Woodlands)
Baylor Scott and White Surgical Hospital at Sherman
Baptist Neighborhood Hospital Thousand Oaks (San Antonio)
Legent Orthopedic + Spine (San Antonio)
Baylor Scott & White Medical Center Pflugerville
Utah
Sevier Valley Hospital (Richfield)
Park City Hospital
Central Valley Medical Center (Nephi)
Heber Valley Hospital
Vermont
White River Junction VA Medical Center
Copley Hospital (Morrisville)
Virginia
Russell County Hospital (Lebanon)
Fort Belvoir Community Hospital
Bon Secours Southampton Memorial Hospital (Franklin)
Salem VA Medical Center
Buchanan General Hospital (Grundy)
Washington
Madigan AMC (McChord)
Spokane VA Medical Center
Newport Community Hospital
Jefferson Healthcare (Port Townsend)
Tri-State Memorial Hospital (Clarkston)
West Virginia
Beckley VA Medical Center
Clarksburg VA Medical Center
Huntington VA Medical Center
Boone Memorial Hospital (Madison)
Pocahontas Memorial Hospital (Buckeye)
Potomac Valley Hospital (Keyser)
Grant Memorial Hospital (Petersburg)
Jackson General Hospital (Ripley)
St. Joseph's Hospital of Buckhannon
Wisconsin
Aurora Medical Center Washington County (Hartford)
Madison VA Medical Center
SSM Health St. Clare Hospital-Baraboo
Howard Young Medical Center (Woodruff)
Sauk Prairie Hospital (Prairie Du Sac)
Orthopaedic Hospital of Wisconsin (Glendale)
Oakleaf Surgical Hospital (Altoona)
Midwest Orthopedic Specialty Hospital (Franklin)
Marshfield Medical Center-Minocqua
Froedtert Community Hospital (New Berlin)
Amery Hospital & Clinic
Tomah Memorial Hospital
Ripon Medical Center
Aspirus Medford Hospital & Clinics
Waupun Memorial Hospital
Crossing Rivers Health Medical Center (Prairie Du Chien)
Black River Memorial Hospital (Black River Falls)
Hudson Hospital
Tamarack Health Hayward Medical Center
Columbus Community Hospital
Richland Hospital (Richland Center)
Stoughton Hospital
Westfields Hospital and Clinic (New Richmond)
Vernon Memorial Hospital (Viroqua)
River Falls Area Hospital
Upland Hills Health (Dodgeville)
Southwest Health Center (Platteville)
Mercy Walworth Hospital & Medical Center (Lake Geneva)
Door County Medical Center (Sturgeon Bay)
Wyoming
St. John's Medical Center (Jackson)
Cheyenne VA Medical Center
Memorial Hospital of Converse County (Douglas)
Powell Valley Hospital
Star Valley Medical Center (Afton)