Digital display technologies currently deliver providers important, clinically relevant information and enable patients to navigate the hospital, watch television in their room and much more. But Ken Honeycutt, Samsung's senior business manager for healthcare displays, believes display technologies can do even more in hospitals. He envisions a new generation of solutions that will improve patient safety, transform the patient experience, and increase workforce productivity.

Patient satisfaction has become a widely accepted healthcare quality measure. With the consumerization of healthcare, patients have higher expectations than ever about timely and efficient delivery of medical services. Emergency care in particular presents challenges to patient satisfaction. Surges in volume are unpredictable and wait times are often long.

A breast cancer patient at Savannah, Ga.-based Memorial Health said hospital staff neglected to clean her room and didn't provide basic supplies like toilet paper, reports NBC affiliate WSAV. 

Digital display technologies currently deliver providers important, clinically relevant information and enable patients to navigate the hospital, watch television in their room and much more. But Ken Honeycutt, Samsung's senior business manager for healthcare displays, believes display technologies can do even more in hospitals. He envisions a new generation of solutions that will improve patient safety, transform the patient experience, and increase workforce productivity.

Before COVID-19, digital technology was reshaping the patient experience. Now, after the widespread adoption of telehealth to meet demand and protect patients and staff amid the pandemic, this trend is poised to accelerate.

The future of the healthcare industry has arrived—with a jolt.

Patient convenience is rarely something that complex health systems are able to truly tackle, and the issue has only been exacerbated by the need to prepare for possible surges in patient volumes amid the COVID-19 pandemic.

COVID-19 has accelerated a number of developments in care delivery. Long-awaited initiatives like telehealth and online appointment-scheduling are suddenly fixtures of the patient experience.

I am sure we would all agree that physicians are core to the quality of patient experience. They are the quarterbacks for care and stand at the center of the care team.

After facing an onslaught of coronavirus cases in the early months of the COVID-19 pandemic, hospitals in New York are now focused on what comes next. With flu season right around the corner and the pandemic raging on, hospitals in the state are trying to take what they learned from the first spike to prepare.

Patients are at the heart of healthcare, but their expectations have changed. Patients have become consumers. To meet their growing needs and expectations, hospitals must innovate by creating programs and processes that directly impact the patient experience.

From telemedicine and virtual care to the state of online bill pay and healthcare payment processing, the way healthcare payments are made will continue to transform. Are you ready for the changes?

The unique pressures placed on the healthcare system during the pandemic elevated patient experience and marketing initiatives.

CMS launched Care Compare Sept. 3, a streamlined redesign of eight existing CMS healthcare compare tools available on Medicare.gov. 

After months of limited operations and heightened pressure, many healthcare providers have been reinstating or reinvigorate elective service while managing fluctuations in COVID-19 patients.

Patient experience has taken on a whole new meaning during the COVID-19 pandemic. 

The COVID-19 pandemic has transformed some aspects of patient experience, but at the core of it, health systems' goals remain the same — make sure patients feel comfortable and safe when receiving care. Patient experience leaders across the country are working toward this goal and guiding their teams through unchartered territory.

Many COVID-19 survivors say they are experiencing fear, panic and anxiety about contracting the virus again, reports STAT.