Ascension has partnered with experience management company Qualtrics to use its tools to help transform how it gathers patient feedback.
The St. Louis-based health system will use the Qualtrics XM Platform, an artificial intelligence-based patient experience platform that can turn patient feedback into insights that aim to improve patient experiences, according to a Nov. 15 press release from Qualtrics.
The aim of the partnership is to enhance patient loyalty, improve system design and provide care to more patients.