418 top hospitals for nurse communication

Becker's has compiled a list of the best hospitals for nurse communication in each state using Hospital Consumer Assessment of Healthcare Providers and Systems data from CMS. 

CMS shares 10 HCAHPS star ratings based on publicly reported HCAHPS measures. The nurse communication star rating combines data from three HCAHPS survey questions and summarizes how well patients feel that their nurses explained things clearly, listened carefully to the patient, and treated the patient with courtesy and respect.

The star rating is based on survey data collected from hospital patients between July 2022 and June 2023. The figures are from CMS' Provider Data Catalog and were released April 24. Asterisks denote that CMS included a footnote about the organization's data, which are summarized below.  

Alabama

Fayette Medical Center

Monroe County Hospital (Monroeville)

Lakeland Community Hospital (Haleyville)

St. Vincent's St. Clair (Pell City)

St. Vincent's Chilton (Clanton )

St. Vincent's Blount (Oneonta)

 

Alaska

673rd Medical Group (Joint Base Elmendorf-Richardson)

Bassett Army Community Hospital (Fort Wainwright)*

Peacehealth Ketchikan Medical Center

 

Arizona

Arizona Orthopedic and Surgical Specialty Hospital (Chandler)

Arizona Spine and Joint Hospital (Mesa)

Mayo Clinic Hospital (Phoenix)

Oasis Hospital (Phoenix)

 

Arkansas

Drew Memorial Health System (Monticello)

Fayetteville Ar Va Medical Center 

Arkansas Heart Hospital, Llc (Little Rock)

Arkansas Surgical Hospital (North Little Rock)

Northwest Health Physicians Specialty Hospital (Fayetteville)

Arkansas Heart Hospital-Encore (Bryant)

Howard Memorial Hospital (Nashville)




California 

60th Medical Group (Travis Air Force Base)*

Naval Medical Center San Diego

Fresno Surgical Hospital 

Stanislaus Surgical Hospital (Modesto)

Docs Surgical Hospital (Los Angeles)

Adventist Health Tehachapi Valley

Tahoe Forest Hospital (Truckee)

 

Colorado

Animas Surgical Hospital (Durango)

Eastern Rio Blanco County Health Service District (Meeker )

Grand Junction VA Medical Center

Heart of the Rockies Regional Medical Center (Salida)

Montrose Regional Health*

Orthocolorado Hospital at St. Anthony Medical Campus (Lakewoo)

St. Anthony Summit Medical Center (Frisco)

VA Eastern Colorado Healthcare System (Aurora)

 

Connecticut 

West Haven VA Medical Center

 

Florida

Naval Hospital Jacksonville

96th Medical Group (Eglin Air Force Base)

 

Georgia

Adventhealth Murray (Chatsworth) 

Dwight D. Eisenhower Army Medical Center (Fort Gordon)

Elbert Memorial Hospital (Elberton)

Martin Army Community Hospital (Fort Moore)

Morgan Medical Center (Madison)*

Southeastern Regional Medical Center (Newnan)

University Mcduffie County Regional Medical Center (Thomson)

WellStar West Georgia Medical Center (Lagrange)

Winn Army Community Hospital  (Fort Stewart)

 

Idaho

Boise VA Medical Center

Bonner General Hospital (Sandpoint)

Franklin County Medical Center (Preston)*

 

Gritman Medical Center (Moscow)

St. Luke's Wood River Medical Center (Ketchum)

 

Illinois

Carle Hoopeston Regional Health Center

Crawford Memorial Hospital (Robinson)

Ferrell Hospital (Eldorado)

Illini Community Hospital (Pittsfield)

Jersey Community Hospital (Jerseyville)

Marion VA Medical Center

Memorial Hospital (Carthage)

Midwestern Regional Medical Center (Zion)

Midwest Medical Center (Galena)

St. Joseph's Hospital (Breese)

St. Joseph's Hospital (Highland)

St. Joseph Memorial Hospital (Murphysboro)

Wabash General Hospital (Mount Carmel)

 

Indiana

Adams Memorial Hospital (Decatur)

Ascension St. Vincent Randolph (Winchester)

Franciscan Health Orthopedic Hospital Carmel

Greene County General Hospital (Linton)

Harrison County Hospital (Corydon)

Hendricks Regional Health (Danville)

Memorial Hospital And Health Care Center (Jasper)

Orthoindy Hospital (Indianapolis)

Parkview Lagrange Hospital

Parkview Wabash Hospital (Wabash)

Physicians' Medical Center (New Albany)

Pinnacle Hospital (Crown Point)

 

Iowa

Buena Vista Regional Medical Center (Storm Lake)

Cherokee Regional Medical Center

Crawford County Memorial Hospital (Denison)

Floyd Valley Healthcare (Le Mars)

Grinnell Regional Medical Center

Iowa City VA Medical Center

Iowa Specialty Hospital-Belmond

Iowa Specialty Hospital-Clarion

Jones Regional Medical Center (Anamosa)

Kossuth Regional Health Center (Algona)

Methodist Jennie Edmundson (Council Bluffs)

Myrtue Medical Center (Harlan)

Regional Medical Center (Manchester)

Sioux Center Health

Veterans Memorial Hospital (Waukon)

Waverly Health Center

WinnMed (Decorah)

 

Kansas

Clara Barton Hospital (Hoisington)

Clay County Medical Center (Clay Center)

Colmery-O'Neil VA Medical Center

Kansas City Orthopaedic Institute

Kansas Heart Hospital

Kansas Surgery & Recovery Center

Manhattan Surgical Hospital (Manhattan)

Mercy Specialty Hospital Southeast Kansas (Galena)

Neosho Memorial Regional Medical Center (Chanute)

Newman Regional Health (Emporia)

Pratt Regional Medical Center

Republic County Hospital (Belleville)

Rock Regional Hospital (Derby)

Salina Surgical Hospital

Smith County Memorial Hospital (Smith Center)

William Newton Hospital (Winfield)

 

Kentucky

Fleming County Hospital (Flemingsburg)

Harrison Memorial Hospital (Cynthiana)

Jewish Hospital-Shelbyville

Manchester Memorial Hospital

Owensboro Health Muhlenberg Community Hospital

Rockcastle County Hospital

Saint Joseph Berea

Spring View Hospital

 

Louisiana

Avala (Covington)

Christus Central Louisiana Surgical Hospital (Alexandria)

Citizens Medical Center (Columbia)

Claiborne Memorial Medical Center (Homer)*

Cypress Pointe Surgical Hospital (Hammond)

Franklin Medical Center (Winnsboro)

Lafayette Surgical Specialty Hospital (Lafayette)

Ochsner St. Anne General Hospital (Raceland)

Ochsner St. Martin Hospital (Breaux Bridge)

Ochsner University Hospital and Clinics (Lafayette)

Our Lady of the Angels Hospital (Bogalusa)

Our Lady of the Lake Surgical Hospital (Slidell)

Specialists Hospital Shreveport (Shreveport)

St. Bernard Parish Hospital (Chalmette)

Surgical Specialty Center of Baton Rouge (Baton Rouge)

The Spine Hospital of Louisiana (Baton Rouge)

 

Maine

Garrett Regional Medical Center (Oakland)

Lincolnhealth (Damariscotta)

Millinocket Regional Hospital 

Northern Maine Medical Center (Fort Kent)

Redington Fairview General Hospital (Skowhegan)

Stephens Memorial Hospital (Norway)

Togus VA Medical Center (Augusta)

York Hospital

 

Massachusetts

Brigham and Women's Hospital (Boston)

Fairview Hospital (Great Barrington)

Martha's Vineyard Hospital

Massachusetts Eye and Ear Infirmary (Boston)

VA Boston Healthcare System - Jamaica Plain

 

Michigan

Ascension River District Hospital (East China)

Charlevoix Area Hospital

Chelsea Hospital

Corewell Health Gerber Hospital (Fremont)

Corewell Health Zeeland Hospital

Forest Health Medical Center (Ypsilanti)

Karmanos Cancer Center

Mercy Health Lakeshore Campus (Shelby)

Mymichigan Medical Center Clare

OSF St. Francis Hospital and Medical Group (Escanaba)

Saint Joseph Mercy Livingston Hospital (Howell)

Saint Mary's Standish Community Hospital

Sparrow Carson Hospital (Carson City)

Sparrow Clinton Hospital (Saint Johns)

UP Health System Portage (Hancock)

VA Ann Arbor Healthcare System

 

Minnesota 

Allina Health Faribault Medical Center (Faribault)

Astera Health (Wadena)

Carris Health - Redwood

Centracare Health - Monticello

Community Memorial Hospital (Cloquet)

Fairview Northland Regional Hospital (Princeton)

Glacial Ridge Hospital (Glenwood)

Lake Region Healthcare Corporation (Fergus Falls)

Lakeview Memorial Hospital (Stillwater)

Mayo Clinic Hospital Rochester

New Ulm Medical Center

Perham Health

Ridgeview Medical Center (Waconia)

River's Edge Hospital & Clinic (St. Peter)

Riverwood Healthcare Center (Aitkin)

Riverview Hospital (Crookston)

Sanford Thief River Falls Medical Center

Sanford Worthington Medical Center

St. Gabriels Hospital (Little Falls)

United Hospital District (Blue Earth)

University Medical Center-Mesabi/Mesaba Clinics (Hibbing)

Welia Health (Mora)

 

Mississippi 

81st Medical Group (Keesler AFB) (Biloxi)

Magee General Hospital (Magee)

Merit Health Women's Hospital (Flowood)

North Mississippi Medical Center-Gilmore Amory (Amory)

VA Gulf Coast Healthcare System (Biloxi)

 

Missouri 

Barnes-Jewish West County Hospital (Creve Coeur)

Cox Barton County Hospital (Lamar)

Cox Monett Hospital 

Freeman Neosho Hospital (

General Leonard Wood Army Community Hospital (Fort Leonard Wood)

Lafayette Regional Health Center (Lexington)

Mercy Hospital Carthage (Carthage)

Mosaic Medical Center - Maryville

Ste. Genevieve County Memorial Hospital (Sainte Genevieve)

Texas County Memorial Hospital (Houston)

 

Montana 

Community Hospital of Anaconda 

Logan Health - Whitefish 

St. Luke Community Hospital (Ronan)

Sidney Health Center (Sidney)

VA Montana Healthcare System (Fort Harrison)

 

Nebraska 

Boone County Health Center (Albion)

CHI Health Nebraska Heart (Lincoln)

Columbus Community Hospital (Columbus)

Community Medical Center (Falls City)

Midwest Surgical Hospital (Omaha)

Nebraska Orthopaedic Hospital (Omaha)

Phelps Memorial Health Center (Holdrege)

St. Francis Memorial Hospital (West Point)

Thayer County Health Services (Hebron)

York General Hospital 

 

New Hampshire 

Alice Peck Day Memorial Hospital (Lebanon)

Androscoggin Valley Hospital (Berlin)

Cottage Hospital (Woodsville)

Huggins Hospital (Wolfeboro)

Littleton Regional Healthcare 

New London Hospital 

 

New Jersey

St. Luke's Warren Hospital (Phillipsburg)

 

New Mexico

Los Alamos Medical Center

 

New York 

Adirondack Medical Center-Saranac Lake 

Hospital for Special Surgery (New York City)

Mather Hospital (Port Jefferson) 

St. Anthony Community Hospital (Warwick)

VA Hudson Valley Healthcare System (Montrose)

 

North Carolina 

Asheville-Oteen VA Medical Center 

Cape Fear Valley Hoke Hospital (Raeford)

Chatham Hospital Inc (Siler City)

J. Arthur Dosher Memorial Hospital (Southport)

Margaret R. Pardee Memorial Hospital (Hendersonville)

North Carolina Specialty Hospital (Durham)

Novant Health Medical Park Hospital (Winston-Salem)

St. Luke's Hospital (Columbus)

The Outer Banks Hospital (Nags Head)

 

North Dakota 

Fargo VA Medical Center 

 

Ohio 

Community Hospitals and Wellness Centers (Bryan)

Crystal Clinic Orthopaedic Center (Akron)

Highland District Hospital (Hillsboro)

Institute for Orthopaedic Surgery (Lima)

Kettering Health Troy 

Lake Health Beachwood Medical Center

Magruder Hospital (Port Clinton)

McCullough-Hyde Memorial Hospital (Oxford)

Mercy Allen Hospital (Oberlin)

Mercy Health - Defiance Hospital 

Mount Carmel New Albany Surgical Hospital 

Promedica Defiance Regional Hospital 

Selby General Hospital (Marietta)

Surgical Hospital at Southwoods (Youngstown)

UHHS Memorial Hospital of Geneva

University Hospitals Conneaut Medical Center 

Wright-Patterson Medical Center (Wright-Patterson Air Force Base)

Wyandot Memorial Hospital (Upper Sandusky)

 

Oklahoma 

Bailey Medical Center (Owasso)

Chickasaw Nation Medical Center (Ada)

Choctaw Nation Health Services Authority (Talihina)

Claremore Indian Hospital 

Integris Bass Baptist Health Center (Enid)

Integris Miami Hospital

Oklahoma Heart Hospital (Oklahoma City)

Oklahoma Heart Hospital South (Oklahoma City)

OneCore Health (Oklahoma City)

Stillwater Medical Center 

Surgical Hospital of Oklahoma (Oklahoma City)

Tulsa Spine & Specialty Hospital 

 

Oregon 

Adventist Health Tillamook 

Peace Harbor Medical Center (Florence)

Providence Hood River Memorial Hospital 

Samaritan Albany General Hospital 

Samaritan Lebanon Community Hospital

Samaritan Pacific Community Hospital (Newport)

Santiam Hospital (Stayton)

 

Pennsylvania 

Advanced Surgical Hospital (Washington)

AHN Emerus Westmoreland (Greensburg)

AHN Wexford Hospital

Canonsburg General Hospital 

Chan Soon-Shiong Medical Center at Windber 

Clarion Hospital 

Conemaugh Miners Medical Center (Hastings)

Evangelical Community Hospital (Lewisburg)

Geisinger Jersey Shore Hospital (Jersey Shore)

Geisinger Medical Center Muncy (Muncy)

Geisinger St. Luke's Hospital (Orwigsburg)

Hospital of University of Pennsylvania (Philadelphia)

James E. Van Zandt VA Medical Center (Altoona)

Lebanon VA Medical Center 

OSS Orthopaedic Hospital (York)

Physicians Care Surgical Hospital (Royersford)

Punxsutawney Area Hospital 

Rothman Orthopaedic Specialty Hospital (Bensalem)

St. Luke's Hospital - Carbon Campus (Lehighton)

St. Luke's Quakertown Hospital

Surgical Institute of Reading (Wyomissing)

Titusville Area Hospital

UPMC Cole (Coudersport)

UPMC Somerset (Somerset)

 

Rhode Island

Newport Hospital

Westerly Hospital

Providence VA Medical Center

 

South Carolina 

Charleston VA Medical Center (Charleston)

McLeod Health Clarendon (Manning)

Newberry County Memorial Hospital 

Pelham Medical Center (Greer)



South Dakota 

Avera Heart Hospital of South Dakota (Sioux Falls)

Black Hills Surgical Hospital (Rapid City)

Dunes Surgical Hospital (Dakota Dunes)

Sioux Falls Specialty Hospital 

Sioux Falls VA Medical Center 

VA Black Hills Healthcare System - Fort Meade 

 

Tennessee 

Baptist Memorial Hospital Tipton (Covington)

Claiborne Medical Center (Tazewell)

DeKalb Community Hospital (Smithville)

Henderson County Community Hospital (Lexington)

Macon Community Hospital (Lafayette)

Mountain Home VA Medical Center 

Riverview Regional Medical Center (Carthage)

Saint Thomas Highlands Hospital (Sparta)

Unity Medical Center (Manchester)

 

Texas 

Ascension Seton Edgar B. Davis (Luling)

Ascension Seton Southwest (Austin)

Baptist Neighborhood Hospital (San Antonio )

Baylor Scott & White Heart and Vascular Hospital-Dallas 

Baylor Scott & White Medical Center Pflugerville

Baylor Scott & White Surgical Hospital at Sherman 

Baylor Scott & White Texas Spine & Joint Hospital (Tyler)

Baylor Scott & White The Heart Hospital - Plano 

Baylor Scott and White Orthopedic and Spine Hospital (Arlington)

Christus Mother Frances Hospital Sulphur Springs 

Foundation Surgical Hospital of San Antonio 

Guadalupe Regional Medical Center (Seguin)

Houston Methodist Clear Lake Hospital (Nassau Bay)

Houston Physicians' Hospital (Webster)

Legent Orthopedic + Spine (San Antonio)

Memorial Hermann Surgical Hospital Kingwood 

Methodist Midlothian Medical Center 

North Texas Medical Center (Gainesville)

Northwest Hills Surgical Hospital (Austin)

The Physicians Centre (Bryan)

Quail Creek Surgical Hospital (Amarillo)

San Antonio VA Medical Center

South Texas Spine and Surgical Hospital (San Antonio)

Texas Health Center for Diagnostics & Surgery (Plano)

Texas Health Harris Methodist Hospital Southlake 

Texas Health Heart & Vascular Hospital Arlington 

Texas Institute for Surgery at Presbyterian Hospital (Dallas)

Texas Orthopedic Hospital (Houston)

Texas Health Presbyterian Hospital Kaufman 

Texas Health Presbyterian Hospital Dallas

Texas Health Presbyterian Hospital Plano 

Texas Orthopedic Hospital (Houston)

The Heart Hospital Baylor Denton

Tops Surgical Specialty Hospital (Houston)

UT Health East Texas Henderson Hospital 

VA Amarillo Healthcare System 

William Beaumont Army Medical Center (Fort Bliss) 

Wilbarger General Hospital (Vernon)

Wise Health System (Fort Worth)

 

Utah 

Cedar City Hospital

Heber Valley Hospital (Heber City)

Park City Hospital 

The Orthopedic Specialty Hospital (Murray)

 

Vermont

White River Junction VA Medical Center

Copley Hospital (Morrisville)

 

Virginia 

Buchanan General Hospital (Grundy)

Carilion Giles Community Hospital (Pearisburg)

Carilion Stonewall Jackson Hospital (Lexington)

Fort Belvoir Community Hospital

Page Memorial Hospital (Luray)

Russell County Hospital (Lebanon)

 

Washington 

Spokane VA Medical Center 

Pullman Regional Hospital 

 

West Virginia 

Beckley VA Medical Center

Boone Memorial Hospital (Madison)

Clarksburg VA Medical Center 

Grant Memorial Hospital (Petersburg)

Huntington VA Medical Center 

Jackson General Hospital (Ripley)

Martinsburg VA Medical Center 

Pocahontas Memorial Hospital (Buckeye)

St. Joseph's Hospital of Buckhannon

Valley Health War Memorial Hospital (Berkeley Springs)

Welch Community Hospital (Welch)

 

Wisconsin 

Amery Hospital & Clinic (Amery)

Aurora Medical Center (Grafton)

Aurora Medical Center Washington County (Hartford)

Berlin Memorial Hospital 

Columbus Community Hospital 

Crossing Rivers Health Medical Center (Prairie du Chien)

Door County Medical Center (Sturgeon Bay)

Edgerton Hospital and Health Services 

Froedtert Community Hospital (New Berlin)

Grant Regional Health Center (Lancaster)

Hayward Area Memorial Hospital

Hudson Hospital*

Ladd Memorial Hospital (Osceola)

Madison VA Medical Center 

Mayo Clinic Health System-Northland (Barron)

Mayo Clinic Health System-Red Cedar (Menomonie)

Midwest Orthopedic Specialty Hospital (Franklin)

OakLeaf Surgical Hospital (Altoona)*

Orthopaedic Hospital of Wisconsin (Glendale)

Prairie Ridge Health (Columbus)

Reedsburg Area Medical Center 

Richland Hospital (Richland Center)

River Falls Area Hospital 

Russell County Hospital (Lebanon)

Sauk Prairie Hospital (Prairie du Sac)

SouthWest Health Center (Platteville)

St. Clare Hospital - Baraboo 

St. Mary's Hospital (Superior)

Stoughton Hospital 

Tomah Memorial Hospital 

Upland Hills Health (Dodgeville)

Waupun Memorial Hospital (

Watertown Memorial Hospital 

Westfields Hospital and Clinic (New Richmond)*

 

Wyoming 

Cheyenne VA Medical Center 

Memorial Hospital of Converse County (Douglas)

St. John's Medical Center (Jackson)

Star Valley Medical Center (Afton)

 

*There were discrepancies in the data collection process.





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