Becker's has compiled a list of the best hospitals for physician communication in each state using Hospital Consumer Assessment of Healthcare Providers and Systems data from CMS.
CMS shares 10 HCAHPS star ratings based on publicly reported HCAHPS measures. The physician communication star rating combines data from three HCAHPS survey questions and summarizes how well patients feel that their physicians explained things clearly, listened carefully to them, and treated them with courtesy and respect.
The star rating is based on survey data collected from hospital patients October 2022 through September 2023. The figures are from CMS' Provider Data Catalog and were released July 31.
The hospitals that received five stars for physician communication in every state:
Alabama
Mizell Memorial Hospital (Opp)
Dale Medical Center (Ozark)
Fayette Medical Center
Lake Martin Community Hospital (Dadeville)
Elmore Community Hospital (Wetumpka)
D.W. McMillan Memorial Hospital (Brewton)
Monroe County Hospital (Monroeville)
Evergreen Medical Center
Birmingham VA Medical Center
Russellville Hospital
Atmore Community Hospital
St. Vincent's Chilton (Clanton)
VA Central Alabama Healthcare System-Montgomery
Alaska
673rd Medical Group (Joint Base Elmendorf-Richardson)
Bassett ACH (Fort Wainwright)
Arizona
Phoenix Indian Medical Center
Mayo Clinic Hospital (Phoenix)
Arizona Orthopedic and Surgical Specialty Hospital (Chandler)
Arkansas
Johnson Regional Medical Center (Clarksville)
Chambers Memorial Hospital (Danville)
Ouachita County Medical Center (Camden)
Baptist Health Medical Center-Drew County (Monticello)
Magnolia Hospital
Fayetteville AR VA Medical Center
Arkansas Heart Hospital (Little Rock)
Arkansas Surgical Hospital (North Little Rock)
Arkansas Heart Hospital-Encore (Bryant)
Howard Memorial Hospital (Nashville)
Unity Health-Newport
California
Novato Community Hospital
60th Medical Group (Travis)
NMC San Diego (San Diego)
Palo Alto VA Medical Center
Barton Memorial Hospital (South Lake Tahoe)
Scripps Green Hospital (La Jolla)
Fresno Surgical Hospital
LAC/Rancho Los Amigos National Rehabilitation Center (Downey)
Docs Surgical Hospital (Los Angeles)
Tahoe Forest Hospital (Truckee)
Colorado
Grand Junction VA Medical Center
Animas Surgical Hospital (Durango)
OrthoColorado Hospital at St. Anthony Medical Campus (Lakewood)
Rio Grande Hospital (Del Norte)
Eastern Rio Blanco County Health Service District (Meeker)
Connecticut
West Haven VA Medical Center
Florida
Mayo Clinic (Jacksonville)
96th Medical Group (Eglin Air Force Base)
Orlando VA Medical Center
Georgia
AdventHealth Murray (Chatsworth)
Martin ACH (Fort Benning)
Dwight Eisenhower AMC (Fort Gordon)
Winn ACH (Fort Stewart)
Morgan Medical Center (Madison)
Bacon County Hospital (Alma)
St. Mary's Good Samaritan Hospital (Greensboro)
Hawaii
Kaiser Foundation Hospital (Honolulu)
Idaho
Boise VA Medical Center
Northwest Specialty Hospital (Post Falls)
Franklin County Medical Center (Preston)
St. Luke's Wood River Medical Center (Ketchum)
Gritman Medical Center (Moscow)
Illinois
Graham Hospital Association (Canton)
Jersey Community Hospital (Jerseyville)
Midwestern Region Med Center (Zion)
Midwestern Medical Center (Galena)
Memorial Hospital (Carthage)
Illini Community Hospital (Pittsfield)
Carle Hoopeston Regional Health Center
Gibson Community Hospital (Gibson City)
Hammond Henry Hospital (Geneseo)
Paris Community Hospital
Ferrell Hospital Community Foundations (Eldorado)
Wabash General Hospital (Mount Carmel)
Crawford Memorial Hospital (Robinson)
Indiana
St. Joseph Health System (Fort Wayne)
St. Vincent Heart Center (Carmel)
OrthoIndy Hospital (Indianapolis)
Franciscan Health Orthopedic Hospital Carmel
Greene County General Hospital (Linton)
Harrison County Hospital (Corydon)
Iowa
VA Central Iowa Healthcare System (Des Moines)
Lakes Regional Healthcare (Spirit Lake)
Iowa Specialty Hospital-Belmond
Jones Regional Medical Center (Anamosa)
Veterans Memorial Hospital (Waukon)
Sioux Center Health (Sioux Center)
Kossuth Regional Health Center (Algona)
Burgess Health Center (Onawa)
Orange City Area Health System
Greater Regional Medical Center (Creston)
Floyd Valley Healthcare (Le Mars)
Crawford County Memorial Hospital (Denison)
WinnMed (Decorah)
Myrtue Medical Center (Harlan)
Buena Vista Regional Medical Center (Storm Lake)
Mahaska Health Partnership (Oskaloosa)
Kansas
Pratt Regional Medical Center
McPherson Hospital
Miami County Medical Center (Paola)
Kansas Surgery & Recovery Center (Wichita)
Kansas Heart Hospital (Wichita)
Salina Surgical Hospital
Kansas City Orthopaedic Institute (Leawood)
Manhattan Surgical Hospital
Mercy Specialty Hospital Southeast Kansas (Galena)
Rock Regional Hospital (Derby)
Clara Barton Hospital (Hoisington)
Republic County Hospital (Belleville)
Citizens Medical Center (Colby)
Clay County Medical Center
Mitchell County Hospital Health Systems (Beloit)
Smith County Memorial Hospital
Neosho Memorial Regional Medical Center (Chanute)
Kentucky
Whitesburg ARH Hospital
St. Claire Regional Medical Center (Morehead)
Manchester Memorial Hospital
Harrison Memorial Hospital (Cynthiana)
Monroe County Medical Center (Tompkinsville)
Three Rivers Medical Center (Louisa)
Marcum and Wallace Memorial Hospital (Irvine)
Saint Joseph Berea
Fleming County Hospital (Flemingsburg)
Louisiana
Ochsner University Hospital and Clinics (Lafayette)
Terrebonne General Medical Center-Parish (Houma)
Ochsner St. Mary (Morgan City)
Abbeville General Hospital
Acadia General Hospital (Crowley)
Claiborne Memorial Medical Center (Homer)
Franklin Medical Center (Winnsboro)
Mercy Regional Medical Center (Ville Platte)
Citizens Medical Center (Columbia)
Christus Ochsner Lake Area Hospital (Lake Charles)
Surgical Specialty Center of Baton Rouge
Lafayette Surgical Specialty Hospital
Avala (Covington)
Our Lady of the Lake Surgical Hospital (Slidell)
Specialists Hospital Shreveport
Christus Central Louisiana Surgical Hospital (Alexandria)
Southeast Louisiana Veterans Health Care System (New Orleans)
Ochsner St. Anne General Hospital (Raceland)
Maine
Cary Medical Center (Caribou)
Togus VA Medical Center (Augusta)
Northern Maine Medical Center (Fort Kent)
LincolnHealth (Damariscotta)
Mount Desert Island Hospital (Bar Harbor)
Redington Fairview General Hospital (Skowhegan)
Stephens Memorial Hospital (Norway)
Maryland
Garrett Regional Medical Center (Oakland)
Walter Reed National Military Medical Center (Bethesda)
Massachusetts
Massachusetts Eye and Ear Infirmary (Boston)
VA Boston Healthcare System-Jamaica Plain
Fairview Hospital (Great Barrington)
Michigan
MyMichigan Medical Center Alpena
VA Ann Arbor Healthcare System
Trinity Health Grand Haven Hospital
Munson Healthcare Manistee Hospital
Saint Mary's Standish Community Hospital
Mercy Health Lakeshore Campus (Shelby)
Charlevoix Area Hospital
Bronson Lakeview Hospital (Paw Paw)
OSF St. Francis Hospital and Medical Group (Escanaba)
Minnesota
Northfield Hospital
Cambridge Medical Center
Alomere Health (Alexandria)
Lake Region Healthcare Corporation (Fergus Falls)
Ridgeview Medical Center (Waconia)
Grand Itasca Clinic and Hospital (Grand Rapids)
Lakeview Memorial Hospital (Stillwater)
Riverwood Healthcare Center (Aitkin)
Chippewa County Hospital (Montevideo)
River's Edge Hospital & Clinic (St. Peter)
Cuyuna Regional Medical Center (Crosby)
Astera Health (Wadena)
Mayo Clinic Health System New Prague
CentraCare Health-Monticello
Stevens Community Medical Center (Morris)
United Hospital District (Blue Earth)
Perham Health
Glacial Ridge Hospital (Glenwood)
St. Joseph's Area Health Services (Park Rapids)
Mississippi
Baptist Memorial Hospital Union County (New Albany)
Magnolia Regional Health Center (Corinth)
North Mississippi Medical Center-Gilmore Amory
Baptist Memorial Hospital Booneville
Bolivar Medical Center (Cleveland)
Merit Health Women's Hospital (Flowood)
University of Mississippi Medical Center-Grenada
81st Medical Group(Biloxi)
VA Gulf Coast Healthcare System (Biloxi)
G.V. Montgomery VA Medical Center (Jackson)
Missouri
Mosaic Medical Center-Maryville (Maryville)
St. Louis-John Cochran VA Medical Center
Barnes-Jewish West County Hospital (Creve Coeur)
Golden Valley Memorial Hospital (Clinton)
Mercy Hospital Perry (Perryville)
Mercy Hospital Aurora
Freeman Neosho Hospital
Mercy Hospital Carthage
Montana
VA Montana Healthcare System (Fort Harrison)
Community Hospital of Anaconda
Bitterroot Health-Daly Hospital (Hamilton)
Central Montana Medical Center (Lewistown)
Holy Rosary Healthcare (Miles City)
Nebraska
Nebraska Orthopaedic Hospital (Omaha)
Midwest Surgical Hospital (Omaha)
Nebraska Spine Hospital (Omaha)
Thayer County Health Services (Hebron)
St. Francis Memorial Hospital (West Point)
Avera St. Anthony's Hospital (O'Neill)
Boone County Health Center (Albion)
York General Hospital
Chadron Community Hospital and Health Services
Community Medical Center (Falls City)
Sidney Regional Medical Center (Sidney)
Phelps Memorial Health Center (Holdrege)
Nevada
Banner Churchill Community Hospital (Fallon)
New Hampshire
Alice Peck Day Memorial Hospital (Lebanon)
Huggins Hospital (Wolfeboro)
New Mexico
Los Alamos Medical Center
Gila Regional Medical Center (Silver City)
New York
Adirondack Medical Center-Saranac Lake
Hospital for Special Surgery (New York City)
Little Falls Hospital
Cobleskill Regional Hospital
North Carolina
Northern Regional Hospital (Mount Airy)
Margaret R. Pardee Memorial Hospital (Hendersonville)
Sampson Regional Medical Center (Clinton)
Duke University Hospital (Durham)
North Carolina Specialty Hospital (Durham)
Vidant Duplin Hospital (Kenansville)
Atrium Health Lincoln (Lincolnton)
Novant Health Medical Park Hospital (Winston-Salem)
W.G. Hefner Salisbury VA Medical Center
Davie Medical Center (Bermuda Run)
Asheville-Oteen VA Medical Center
Chatham Hospital (Siler City)
St. Lukes Hospital (Columbus)
North Dakota
Fargo VA Medical Center
Jamestown Regional Medical Center
Ohio
88th Medical Group (Wright-Patterson)
Bellevue Hospital
Mary Rutan Hospital (Bellefontaine)
Institute For Orthopaedic Surgery (Lima)
Mount Carmel New Albany Surgical Hospital
Mercy Health-Defiance Hospital
Crystal Clinic Orthopaedic Center (Akron)
Surgical Hospital at Southwoods (Youngstown)
Kettering Health Troy
Mercy Allen Hospital (Oberlin)
Selby General Hospital (Marietta)
Promedica Defiance Regional Hospital
Wyandot Memorial Hospital (Upper Sandusky)
Oklahoma
Integris Miami Hospital
Stillwater Medical Center
Integris Grove Hospital
Muskogee VA Medical Center
Choctaw Nation Health Services Authority (Talihina)
Chickasaw Nation Medical Center (Ada)
Community Hospital (Oklahoma City)
Oklahoma Spine Hospital (Oklahoma City)
Oklahoma Surgical Hospital (Tulsa)
Oklahoma Heart Hospital (Oklahoma City)
Tulsa Spine & Specialty Hospital (Tulsa)
OneCore Health (Oklahoma City)
McBride Orthopedic Hospital (Oklahoma City)
Bailey Medical Center (Owasso)
Oklahoma Heart Hospital South (Oklahoma City)
Saint Francis Hospital Vinita
Oregon
Samaritan Albany General Hospital
Providence Newberg Medical Center
Santiam Hospital (Stayton)
Samaritan Lebanon Community Hospital
Pennsylvania
Conemaugh Nason Medical Center (Roaring Spring)
Lebanon VA Medical Center
St. Luke's Miners Memorial Hospital (Coaldale)
Punxsutawney Area Hospital
Surgical Institute of Reading (Wyoming)
Rothman Orthopaedic Specialty Hospital (Bensalem)
Advanced Surgical Hospital (Washington)
Physicians Care Surgical Hospital (Royersford)
OSS Orthopaedic Hospital (York)
Geisinger St. Luke's Hospital (Orwigsburg)
AHN Emerus Westmoreland (Greensburg)
Titusville Area Hospital
Conemaugh Miners Medical Center (Hastings)
South Carolina
McLeod Medical Center-Dillon
Pelham Medical Center (Greer)
McLeod Health Cheraw
McLeod Health Clarendon (Manning)
Columbia SC VA Medical Center
Charleston VA Medical Center
South Dakota
VA Black Hills Healthcare System (Fort Meade)
Monument Health Spearfish Hospital
Sioux Falls VA Medical Center
Dunes Surgical Hospital (Dakota Dunes)
Sioux Falls Specialty Hospital
Black Hills Surgical Hospital (Rapid City)
Avera Heart Hospital of South Dakota (Sioux Falls)
Tennessee
Unity Medical Center (Manchester)
Henderson County Community Hospital (Lexington)
Claiborne Medical Center (Tazewell)
Volunteer Community Hospital (Martin)
Starr Regional Medical Center Athens
Baptist Memorial Hospital Tipton (Covington)
Henry County Medical Center (Paris)
Mountain Home VA Medical Center (Mountain Home)
Southern Tennessee Regional Health System Lawrence (Lawrenceburg)
Saint Thomas Highlands Hospital (Sparta)
Riverview Regional Medical Center (Carthage)
Texas
Guadalupe Regional Medical Center (Seguin)
Texas Health Presbyterian Hospital Kaufman
Matagorda Regional Medical Center (Bay City)
Wilbarger General Hospital (Vernon)
William Beaumont AMG (El Paso)
Brooke Army Medical Center (Fort Sam Houston)
Texas Orthopedic Hospital (Houston)
The Physicians Centre (Bryan)
Baylor Scott & White Heart & Vascular Hospital-Dallas
South Texas Spine and Surgical Hospital (San Antonio)
Baylor Scott & White Texas Spine & Joint Hospital (Tyler)
Temple VA Medical Center (Temple)
Quail Creek Surgical Hospital (Amarillo)
Lubbock Heart Hospital (Lubbock)
Christus Mother Frances Hospital-Jacksonville
Uvalde Memorial Hospital
Memorial Hermann Surgical Hospital Kingwood (Kingwood)
Baylor Scott & White The Heart Hospital-Plano
North Central Surgical Center (Dallas)
Foundation Surgical Hospital of San Antonio
Baylor Scott and White Orthopedic and Spine Hospital (Arlington)
Texas Health Heart & Vascular Hospital Arlington
Baylor Scott and White Surgical Hospital at Sherman
Baptist Neighborhood Hospital Thousand Oaks (San Antonio)
Legent Orthopedic + Spine (San Antonio)
Baylor Scott & White Medical Center Pflugerville
Utah
Alta View Hospital (Sandy)
The Orthopedic Specialty Hospital (Murray)
Park City Hospital
Central Valley Medical Center (Nephi)
Heber Valley Hospital (Heber City)
Vermont
Southwestern Vermont Medical Center (Bennington)
White River Junction VA Medical Center
Virginia
Russell County Hospital (Lebanon)
Sentara Halifax Regional Hospital (South Boston)
Fort Belvoir Community Hospital
Richmond VA Medical Center
Buchanan General Hospital (Grundy)
Riverside Walter Reed Hospital (Gloucester)
Carilion Giles Community Hospital (Pearisburg)
Rappahannock General Hospital (Kilmarnock)
Washington
Madigan AMC (McChord)
Newport Community Hospital (Newport)
Prosser Memorial Hospital
Jefferson Healthcare (Port Townsend)
Mid Valley Hospital (Omak)
Pullman Regional Hospital
West Virginia
Beckley VA Medical Center
Valley Health War Memorial Hospital (Berkeley Springs)
Boone Memorial Hospital (Madison)
Grant Memorial Hospital (Petersburg)
Jefferson Medical Center (Ranson)
Jackson General Hospital (Ripley)
Wisconsin
Mayo Clinic Health System-Francisan Medical Center (La Crosse)
Madison VA Medical Center
SSM Health St Clare Hospital-Baraboo
Sauk Prairie Hospital (Prairie du Sac)
Mile Bluff Medical Center (Mauston)
Watertown Memorial Hospital
Orthopaedic Hospital of Wisconsin (Glendale)
Oakleaf Surgical Hospital (Altoona)
Midwest Orthopedic Specialty Hospital (Franklin)
Marshfield Medical Center-Minocqua
Mayo Clinic Health System-Northland (Barron)
Tomah Memorial Hospital
Ripon Medical Center
Waupun Memorial Hospital
Crossing Rivers Health Medical Center (Prairie du Chien)
Hudson Hospital
Tamarack Health Hayward Medical Center
Columbus Community Hospital
Mayo Clinic Health System-Red Cedar (Menomonie)
Stoughton Hospital
Westfields Hospital and Clinic (New Richmond)
Vernon Memorial Hospital (Viroqua)
River Falls Area Hospital
Upland Hills Health (Dodgeville)
Southwest Health Center (Platteville)
Berlin Memorial Hospital
Mercy Walworth Hospital & Medical Center (Lake Geneva)
Door County Medical Center (Sturgeon Bay)
Tamarack Health Ashland Medical Center
Wyoming
St. Johns Medical Center (Jackson)
Cheyenne VA Medical Center
Powell Valley Hospital
Star Valley Medical Center (Afton)