Robin Ferrer, Vice President of Emergency Services for the Mount Sinai Health System

This episode features Robin Ferrer, Vice President of Emergency Services for the Mount Sinai Health System. Here, he discusses addressing bedside nursing shortages, the significance of pursuing what you’re passionate about, and more.

Summary

Robin Ferrer Discusses How to Address Bedside Nursing Shortages

Robin Ferrer, Vice President of Emergency Services for the Mount Sinai Health System, recently shared his insights on addressing the biggest staffing challenge facing hospitals today – nursing shortages at the bedside.

Pursue Your Passion

Ferrer advises emerging leaders to pursue what they’re passionate about, even if it’s outside of their comfort zone. He also emphasizes the importance of constantly learning and being present to listen to the people doing the work.

Employees First for Better Patient Care

Robin emphasizes the importance of putting employees first to provide a high-quality patient experience. She references a book that states “patients come second” and explains how taking care of employees will lead to better patient care. Ferrer believes that investing in workplace culture, training, and recognition will result in better employee retention and satisfaction.

Technology as a Solution

When asked about how healthcare organizations can address staffing shortages, Ferrer notes that technology can be a valuable solution. Advancements in telehealth and remote patient monitoring can help supplement care, reducing the need for additional bedside nursing staff. However, he also points out that tech solutions should never replace the human touch needed in healthcare.

The Future of Healthcare

Finally, Ferrer discusses his optimistic view of the future of healthcare. While acknowledging the challenges of staffing shortages and increasing patient expectations, he believes that there is an opportunity for healthcare organizations to come together and collaborate towards better outcomes for both patients and employees.

 

Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com

 

This episode aired on 10/16/2022 and can be listened here.

 

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