This live episode from the Becker’s Hospital Review 13th Annual Meeting in Chicago features Nari Heshmati, Senior Regional Medical Director at Optum. Here, he discusses his career journey, what issues he is currently focused on, and more. This episode is sponsored by Insight Global Health.
Summary
Senior Regional Medical Director Shares Insights on Healthcare Challenges
Nari Heshmati, the Senior Regional Medical Director at Optum, discussed his career journey and current healthcare challenges during a live episode at the Becker’s Hospital Review 13th Annual Meeting in Chicago.
The Opportunity to Try New Things
Heshmati believes that healthcare is currently facing challenges, but this presents an opportunity to try new things that leaders may not have been willing to try before. He stresses the importance of adaptability and a willingness to embrace change.
Leveraging Technology to Address Workforce Challenges
To address workforce challenges, Heshmati explains that Optum is exploring the use of technology, including automated text messages, to reduce the amount of phone calls they receive. This not only eases the burden on staff but also improves the patient experience.
Sponsored by Insight Global Health
This episode is sponsored by Insight Global Health, a leader in healthcare staffing and workforce solutions. They provide staffing services, consulting, and technology solutions to support healthcare organizations in delivering quality care.
Conclusion
Heshmati’s insights shed light on the challenges healthcare organizations face and the potential for innovative solutions. As healthcare continues to evolve, leaders must be willing to adapt and embrace new technologies to improve patient care and staff experiences.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 04/11/2023 and can be listened here.
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