In this episode, are joined by Mary Daymont, Vice President of Revenue Cycle and Care Management at Children's National Health System, to discuss her nursing background & how that shapes her perspective, her focus on leveraging technology to reduce workload burdens across the system, how she's thinking about growth and adding value to her organization, and more.
Summary
How Mary Daymont is Leveraging Technology to Reduce Workload Burdens at Children's National Health System
Background
Mary Daymont, Vice President of Revenue Cycle and Care Management at Children's National Health System, believes her nursing background has shaped her perspective. She has spent her career in case management, and her focus has been on improving the financial margin by reducing the length of stay and getting discharges out earlier in the day.Using Technology to Improve Efficiency
One of the ways Mary is achieving her goals is through the use of technology. She and her team are using artificial intelligence to reduce the burden on their workforce and automate workflows. They are also integrating various technologies to eliminate the human processes required for paperwork and administrative tasks. Mary believes that telehealth is an important opportunity for growth in the future as it reduces stress on families and healthcare systems.Developing the Workforce
Mary and her team also focus on developing the workforce with educational opportunities and training so that they can achieve better employee and patient engagement. They use a monthly newsletter to celebrate recognition and talk about educational and training opportunities.Adding Value to the Organization
Lastly, Mary and her team leverage their hospital's top five pediatric status and mission to cure pediatric diseases to get people excited about joining their team. This is just one example of how Mary is thinking about growth and adding value to her organization. In summary, Mary Daymont is using technology and automating workflows at Children's National Health System to reduce workload burdens and increase efficiency. She is also developing the workforce and leveraging her hospital's unique status to add value to the organization.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 04/08/2023 and can be listened here.
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