In this episode, we are joined by Kelly Gates, Director of Clinical Advisory Solutions at AMN Healthcare to discuss the importance of strategic revenue cycle planning. Tune in to learn why strategic planning within the healthcare revenue cycle is an important topic to discuss considering the most pressing issues of operations in a post pandemic environment, and how healthcare organizations could have proactively prepared for these unprecedented times. Hear insights on how an organization can move the compass from a reactionary mode, and hear Kelly's suggestions for organizations performing the undertaking without consulting services. This episode is sponsored by AMN Healthcare.
Summary
The Importance of Strategic Revenue Cycle Planning in Healthcare
Introduction:
In this episode, we are joined by Kelly Gates, Director of Clinical Advisory Solutions at AMN Healthcare to discuss the importance of strategic revenue cycle planning. Tune in to learn why strategic planning within the healthcare revenue cycle is an important topic to discuss considering the most pressing issues of operations in a post-pandemic environment, and how healthcare organizations could have proactively prepared for these unprecedented times. Hear insights on how an organization can move the compass from a reactionary mode, and hear Kelly's suggestions for organizations performing the undertaking without consulting services. This episode is sponsored by AMN Healthcare.
Proactive Planning for Uncertain Times:
Kelly Gates explains that strategic planning within healthcare is an important topic to discuss. She emphasizes the significance of being proactive in planning instead of being reactionary, which means incorporating strategic planning into annual business plans and being more agile in times of uncertainty. This way, organizations could have possibly proactively prepared for a pandemic type of event. She also stresses the importance of creating a unified vision and leveraging existing technology and outsourcing certain processes to create smarter workflows.
Focus on Patient Services and Transparency:
Kelly suggests that organizations without consulting services should prioritize patient services and the medical record, to improve operations. Healthcare organizations can take advantage of the plans made transparent by government agencies to evaluate ways to decrease costs for supplies and look at credit downgrade risks. It is important to have a methodology in place to be able to support the organization in unprecedented times.
Conclusion:
In conclusion, strategic planning within the healthcare revenue cycle is vital to have a competitive edge during unprecedented times. This planning can help healthcare organizations to be more agile and proactive, instead of being reactive. Healthcare organizations should focus on patient services and transparency to improve their operations.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 09/30/2022 and can be listened here.
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