In this episode we are joined by Mick LaVelle, Vice President of Software Sales at Patterson Dental, to discuss the advantages of using cloud-based practice management software in dental practices, tips on how the cloud can improve a multi-location practice in terms of retention, patient experience or performance tracking, and more. This episode is sponsored by Patterson Dental.
Summary
The Advantages of Cloud-Based Practice Management Software in Dental Practices
In this episode, we speak with Mick LaVelle, Vice President of Software Sales at Patterson Dental, about the benefits of using cloud-based practice management software in dental practices. As the dental industry has evolved in recent years, technological advancements have allowed for a transition from traditional paper-based systems to software-based solutions that are more efficient and effective.
Improved Patient Engagement
With the use of cloud-based practice management software, dental practices can improve patient engagement by providing patients with better access to their own health records. Patients can be given access to a personalized patient portal that allows them to schedule appointments, review their treatment plan, and communicate with their dentist. This allows for better communication between the patient and the dental practice, which can lead to improved patient satisfaction.
Increased Employee Retention
Dental practices that use cloud-based software solutions are likely to experience increased employee retention rates. With cloud-based software solutions, staff members can access patient records and manage appointments from anywhere, which allows for greater flexibility in work schedules. This can lead to greater job satisfaction and better staff retention rates.
Better Performance Tracking
Performance tracking is essential for dental practices that want to improve their operations and drive revenue growth. With cloud-based practice management software, dental practices can track key performance metrics such as appointment volume, revenue, and patient satisfaction. This allows for better decision-making and strategic planning, which can lead to improved operational efficiency and revenue growth.
Providing an Easy-to-Use Interface for Scheduling and Payment
To stand out from the rest, it is important for dental practices to provide an easy-to-use interface for scheduling and payment. Patients prefer to schedule appointments and make payments online, and cloud-based practice management software makes it easy for dental practices to accommodate these preferences.
Overall, cloud-based practice management software provides numerous benefits for dental practices. Mick LaVelle believes that the longer-term pay off will be beneficial, and it's better to get there sooner rather than later. Thank you to Becker's Healthcare for sponsoring the podcast, and we hope you have a good day!
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 12/19/2022 and can be listened here.
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