Gayla Harvey, Vice President of Payor Strategy at WakeMed Health & Hospital joined the podcast to discuss her background & what led her to WakeMed, her key focuses for the second half of 2022, how payer/price transparency laws have changed the game, and a lot more.
Summary
Gayla Harvey Discusses Payer Strategy at WakeMed Health & Hospital
Gayla Harvey, Vice President of Payor Strategy at WakeMed Health & Hospital, recently discussed her background and key focuses for the second half of 2022 in a podcast interview.
Background and Key Focuses
Harvey has a career background in healthcare finance and is currently in charge of payer strategy at WakeMed. Her key focuses for the second half of 2022 include developing stronger relationships with the revenue cycle and case management departments to reduce denials, keeping up with WakeMed's growth and expansion of new service offerings, and addressing issues they are having with their new Medicaid contracts.
Payers are currently looking for any potential cost increase to be based on value added by the hospital or its integrated hospital physician network, which could present a roadblock in not only negotiating positive rate increases but also determining what value WakeMed can add to its integrated services network.
Payer/Price Transparency Laws
Harvey also touched upon how the payer/price transparency laws have changed the game in allowing patients to better understand and compare the costs of different procedures and services. This has resulted in WakeMed becoming more transparent in their pricing, which has positively impacted patients.
Expanding into New Service Lines
Lastly, Harvey mentioned she is excited about WakeMed's expansion into new service lines, particularly in behavioral health, as she believes these services will address a significant need in their community.
Overall, Harvey's extensive background in healthcare finance coupled with her dedication to payer strategy has positioned her to make a meaningful impact on WakeMed's future success.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 09/11/2022 and can be listened here.
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