In this episode we are joined by Connor Bice, the product owner of the Arch Collaborative, and Liz Griffith, the Director of EHR Education at uPerform. Tune in to learn the role the EHR plays in the current clinician burnout crisis and how health systems are addressing it with hybrid education strategies that increase EHR satisfaction and reduce time in training. This episode is sponsored by uPerform.
Summary
The Role of EHR Education in Addressing Clinician Burnout
Introduction
Clinician burnout is a prevalent issue in healthcare that organizations are actively trying to address. One important factor that contributes to clinician satisfaction is their experience with electronic health records (EHRs). In this episode, we discuss the role EHR education plays in addressing clinician burnout and increasing EHR satisfaction.
Factors Affecting EHR Satisfaction
There are three main factors that affect EHR satisfaction: training, governance of the system, and personalization. Clinicians who receive proper training on the system have a higher EHR satisfaction than those who haven't. Organizations are finding ways to make training more accessible and tailored to the clinicians' specialties. They are also implementing small improvements such as speech recognition and just in time training, which allows clinicians to learn while they work.
The Importance of Education
Education is crucial in improving EHR satisfaction. Virtual training is a great tool, but other methods such as microlearnings using platforms like TikTok can also be helpful. In this episode, we discuss our partnership with Class Arch Collaborative and the impact of just in time training on EHR satisfaction and training satisfaction. Our platform, uPerform, offers just in time learning for EHR, ERP, HCM, and other enterprise applications to centralize software training and support. This helps clinicians get through onboarding faster and better prepares them for efficiency within the EHR.
The Need for Collaboration
We believe that solving the issue of clinician burnout requires collaboration between vendors, healthcare systems, and education service firms. All boats rise with the tide, so it's critical to work together. By addressing education and improving EHR satisfaction, we can help clinicians focus on what's truly important: providing the best possible care to their patients.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 11/11/2022 and can be listened here.
Subscribe to Beckers Healthcare Podcast here.