This episode features Dr. Rick Goins, Chief Operating Officer at Mercy Health Lourdes Hospital. Here, he discusses his background in hospital operations, challenges surrounding labor shortages, his focus on staff engagement, advice for emerging leaders, and more.
Summary
Dr. Rick Goins Talks Hospital Operations, Labor Shortages, and Staff Engagement
Background in Hospital Operations
Dr. Rick Goins, Chief Operating Officer at Mercy Health Lourdes Hospital, recently sat down with Becker's Healthcare to share insights from his experience in hospital operations. As COO at Mercy Hospital, Dr. Goins oversees daily operations and strategic planning for the facility.
Challenges Surrounding Labor Shortages
According to Dr. Goins, one of the biggest challenges facing hospitals today is a shortage of qualified staff. He explains that while there are plenty of job openings, there simply aren't enough trained healthcare professionals available to fill them. To combat this issue, Dr. Goins and his team focus on proactive recruitment and retention strategies, as well as fostering a positive work culture that employees enjoy being a part of.
Focus on Staff Engagement
Dr. Goins emphasizes the importance of staff engagement in creating a successful hospital environment. He works to ensure that staff feel valued, supported, and empowered to make decisions that improve patient outcomes. By fostering a culture of engagement, he says, hospitals can create an environment where employees are motivated to go above and beyond for the sake of their patients and colleagues.
Advice for Emerging Leaders
For those just starting out in healthcare leadership, Dr. Goins advises focusing on building relationships with peers, entry-level associates, and C-suite colleagues. He believes that leadership is all about people, and that developing strong relationships across all levels of an organization is essential to success.
Dr. Goins' insights offer valuable guidance for hospital leaders facing the challenges of staffing shortages and maintaining a positive work environment. His focus on staff engagement and relationship-building serves as a reminder that success in healthcare leadership is rooted in interpersonal connections.
Becker's Healthcare would like to extend a special thank you to Dr. Rick Goins for taking the time to share his perspectives with us.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 04/14/2023 and can be listened here.
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