This episode features Dr. Michael Schmidt, Associate Chief Medical Officer & Chief of Staff at Northwestern Memorial Hospital. Here, he discusses the importance of communication as Chief of Staff, how to get more out of the peer-review process, preventing work-place violence, and more.
Summary
Dr. Michael Schmidt on Communication and Safety in Healthcare
Introduction
Healthcare professionals are constantly striving to improve patient outcomes and safety, but what about the safety of the staff providing the care? In this episode, we hear from Dr. Michael Schmidt, Associate Chief Medical Officer & Chief of Staff at Northwestern Memorial Hospital, on his efforts to revamp the peer-review process, prevent workplace violence, and promote equity and inclusion in healthcare.
Importance of Communication
As Chief of Staff, Dr. Schmidt emphasizes the importance of communication in healthcare. Effective communication not only improves patient outcomes, but also ensures a safer work environment for the staff. Clear and respectful communication between colleagues, as well as with patients and their families, is essential for achieving these goals.
Revamping the Peer-Review Process
Dr. Schmidt is leading the way in revamping the peer-review process at Northwestern Memorial Hospital. By creating a safety task force and implementing a more structured approach to peer review, the hospital aims to better educate staff and improve patient care. Through this process, they hope to identify any gaps in knowledge or training that could be addressed to improve patient outcomes and staff safety.
Promoting Workplace Safety
Ensuring a safe work environment for healthcare staff is a top priority for Dr. Schmidt. One of the ways in which he is working towards this goal is by implementing measures to prevent workplace violence. This includes the development of care guidelines for patients, as well as a safety orientation guide for staff. Additionally, patient space and equipment are closely monitored to prevent potential weapons from being brought into the hospital.
Conclusion
Dr. Schmidt's efforts to promote effective communication, revamp the peer-review process, and prevent workplace violence are integral to achieving safer patient care and work environments. As the healthcare industry strives towards greater equity and inclusion, Dr. Schmidt is excited about the positive outcomes that may result from the COVID-19 pandemic.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 09/03/2022 and can be listened here.
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