This episode features Dan Otero, DBA, Chief Executive Officer at Hidalgo Medical Services. Here, he discusses how he is looking at strategy today, his focus on workforce challenges, his thoughts on big tech & retail disruptors in healthcare, and more.
Summary
Dan Otero, CEO of Hidalgo Medical Services, Talks Healthcare Strategy and Workforce Challenges
About Dan Otero
Dr. Dan Otero is the Chief Executive Officer at Hidalgo Medical Services, a federally qualified healthcare system based in Silver City, New Mexico. He has been actively involved in strategies to move from fee-for-service to value-based reimbursement models in order to improve the quality of care, reduce the cost of care, and make the healthcare experience better for customers.
Focusing on Workforce Challenges
Dr. Otero is currently facing significant workforce challenges in healthcare, including a shortage of healthcare professionals and changes in policy around telehealth. Despite these challenges, he is seeing promising signs that those who remain committed to healthcare are willing to navigate the changing environment with kindness and compassion.
Big Tech & Retail Disruptors in Healthcare
Dr. Otero also shared his thoughts on the impact of big tech and retail on the healthcare industry. He believes that while these disruptors will lead to changes in the way healthcare is delivered, there will always be a need for traditional healthcare providers who can offer a human touch.
Quality by Design
Dr. Otero is currently using the Quality by Design strategy from Nelson, Taldon, and Godfrey research to improve the quality of care and reduce the cost of care. Specifically, he is implementing a clinical microsystems approach to this strategy.
Overall, Dr. Otero's insights on healthcare strategy and workforce challenges are valuable for anyone looking to navigate the changing healthcare landscape.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 11/11/2022 and can be listened here.
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