This episode features Brook Ward, President & CEO at Washington Health System. Here, he discusses his background & how it shapes the way he leads, what he’s currently focused on & excited about, and a lot more.
Summary
Washington Health System CEO Brooke Ward Discusses Leadership, Growth and Challenges in Patient Care
Background and Leadership
Brook Ward, President & CEO at Washington Health System, has been in the healthcare industry for many years, and her executive experience at Bronson Healthcare Group and Spectrum Health has shaped the way she leads. She believes in creating an environment where team members feel valued, empowered, and listened to, thus enhancing patient experience.
Focus for 2022 and Anticipated Challenges
Brooke Ward's top priority for the rest of 2022 is to focus on improving quality, efficiency, and friendliness while providing patient care. They anticipate workforce shortages and maintaining a high level of quality with the team members they have as challenges in the next two to three years. Brooke is focused on developing long-term strategies to address these issues and ensure that Washington Health System continues to provide exceptional care.
Growth and Expansion
Brooke is excited about the growth strategies being implemented at her organization, Washington Health System. They are expanding programs in CT surgery, orthopedics, and other service lines that were previously unavailable locally. This expansion will improve patient access to critical medical services and also create new job opportunities for healthcare professionals in the community. Brooke is also passionate about incorporating new team members into the existing culture and creating a thriving workforce.
The Future of Patient Care
With the ongoing challenges in the healthcare industry, Brooke believes that it is important to prioritize patient care and focus on creating a positive experience for patients. This includes improving communication, enhancing the quality of care, and creating efficient processes. She believes that by investing in their employees and staying ahead of technological innovations, Washington Health System will continue to be a leading healthcare organization that provides accessible, quality care to their patients.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 10/09/2022 and can be listened here.
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