Ashley Toney, Director, Revenue Cycle and Chief Compliance and Privacy Officer at St. Luke’s Hospital, Atrium Health joins the podcast to discuss her background & journey into healthcare, opportunities & headwinds she’s keeping an eye on in the revenue cycle space, how important it is for health organizations to stand out, and more. Want to network with peers and hear more conversations like this? Apply to be one of our complimentary guest reviewers at our upcoming HIT + Digital Health + RCM Meeting Oct, 3-6 2023 here.
Summary
Ashley Toney: Director, Revenue Cycle & Chief Compliance Officer at St. Luke's Hospital, Atrium Health
Background & Journey into Healthcare
Ashley Toney, Director, Revenue Cycle and Chief Compliance and Privacy Officer at St. Luke’s Hospital, Atrium Health joins the podcast to discuss her background & journey into healthcare.
Opportunities & Headwinds in the Revenue Cycle Space
In the podcast, Ashley talks about the opportunities & headwinds she’s keeping an eye on in the revenue cycle space. She believes that hospitals must be on offense and defense to tackle their issues while growing their facilities.
The Importance of Standing Out for Health Organizations
Ashley emphasizes how important it is for health organizations to stand out. She suggests having a focus group to analyze data and solve solutions together, as well as customizing a strategic plan for each facility and community.
Maximizing Resources & Seamless Provider Onboarding
Ashley discusses how to maximize resources and make sure provider onboarding is as seamless as possible. She also suggests that healthcare organizations focus on differentiating or adding a service line, incorporating the community, and focusing on positive personal interaction.
Lastly, she encourages leaders to stay sharp and grow their networks by joining the MyBHC community.
Want to network with peers and hear more conversations like this? Apply to be one of our complimentary guest reviewers at our upcoming HIT + Digital Health + RCM Meeting Oct, 3-6 2023 here.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 06/22/2023 and can be listened here.
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