Looking back on the last few months, it is incredible how fast healthcare providers have shifted their strategies to meet the needs of their patients, staff, and communities throughout the COVID-19 crisis. Amid the uncertainty, one thing has remained constant — the rapid pace of change.
Editor's Note: This article was originally posted on CipherHealth's website.
In a recent article in MedCity News, Dr. Graham Gardner asserts that healthcare systems with a robust digital communication strategy have been best positioned to minimize confusion among their patients during the pandemic, and ensure that they are routed to the right resources. In addition to helping patients with questions about COVID-19, these organizations are also best positioned to provide continued care to patients with other conditions.
Will Patients Return for Elective Procedures?
What is worrisome is that some patients remain cautious about going to the hospital for anything non-COVID-19. Since the onset of the crisis, some hospitals have noted that women who had screening mammograms that came back positive were reluctant to schedule their diagnostic mammograms. This finding is concerning as these patients are typically the most active to seek follow-up care. Click here to continue>>
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