As a nurse leader at Illinois-based Carle Foundation Hospital for more than two years, Erin O’Neal always considered patient rounding part of her responsibilities.
Editor's Note: This article originally posted on CipherHealth's website.
But during COVID-19, it became a priority. And it became personal. Here, she shares her story of how an organization that always had a strong culture of rounding took patient connection to the next level in order to meet new demands brought on by the pandemic.
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