Using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS, Becker's has compiled a list of the best hospitals in 2020 for patient experience in each state. Hospitals either received five or four patient summary star ratings.
Using data from the 10 HCAHPS measures publicly reported on Hospital Compare, CMS created 10 star ratings. In addition to star ratings for the 10 HCAHPS measures, CMS is introducing the HCAHPS summary star rating, which is the average of the star ratings of the 10 topic-specific HCAHPS measures. The HCAHPS summary star rating combines information about different aspects of patient experience of care to make it easier to compare hospitals. For more on methodology, click here.
Alaska
All hospitals received 4 star ratings
673rd Medical Group (Anchorage)
Alaska Regional Hospital (Anchorage)
Bartlett Regional Hospital (Juneau)
Bassett Army Community Hospital (Fort Wainwright)
Fairbanks Memorial Hospital
Peacehealth Ketchikan Medical Center
South Peninsula Hospital (Homer)
Alabama
All hospitals received 5 star ratings
St. Vincent's Chilton (Clanton)
Jack Hughston Memorial Hospital (Phenix City)
Fayette Medical Center
Monroe County Hospital (Monroeville)
Arizona
All hospitals received 5 star ratings
Oasis Hospital (Phoenix)
Arizona Orthopedic and Surgical Specialty Hospital (Chandler)
Mayo Clinic Hospital (Phoenix)
Arizona Spine and Joint Hospital (Mesa)
Arkansas
All hospitals received 5 star ratings
Arkansas Surgical Hospital (North Little Rock)
CrossRidge Community Hospital (Wynne)
Baptist Health Medical Center-Stuttgart
Arkansas Heart Hospital (Little Rock)
California
All hospitals received 5 star ratings
Sutter Surgical Hospital-North Valley (Yuba City)
Fresno Surgical Hospital
Hoag Orthopedic Institute (Irvine)
Patients' Hospital of Redding
Stanislaus Surgical Hospital (Modesto)
Tahoe Forest Hospital (Truckee)
Ojai Valley Community Hospital
Mammoth Hospital (Mammoth Lakes)
Goleta Valley Cottage Hospital (Santa Barbara)
Sharp Coronado Hospital
Colorado
All hospitals received 5 star ratings
Heart of the Rockies Regional Medical Center (Salida)
Rio Grande Hospital (Del Norte)
Aspen Valley Hospital
Animas Surgical Hospital (Durango)
Connecticut
All hospitals received 4 star ratings
Danbury Hospital
John Dempsey Hospital (Farmington)
Griffin Hospital (Derby)
Greenwich Hospital Association
West Haven VA Medical Center
Middlesex Hospital (Middletown)
Midstate Medical Center (Meriden)
Stamford Hospital
St. Francis Hospital & Medical Center (Hartford)
Washington, D.C.
The top-rated hospital received a 4 star rating
Sibley Memorial Hospital
Delaware
The top-rated hospital received a 4 star rating
Wilmington VA Medical Center
Florida
All hospitals received 5 star ratings
Healthmark Regional Medical Center (Defuniak Springs)
Mariners Hospital (Tavernier)
Georgia
All hospitals received 5 star ratings
Higgins General Hospital (Bremen)
Emanuel Medical Center (Swainsboro)
Hawaii
All hospitals received 4 star ratings
Adventist Health Castle (Kailua)
Kaiser Foundation Hospital (Honolulu)
North Hawaii Community Hospital (Kamuela)
Pali Momi Medical Center (Aiea)
The Queens Medical Center (Honolulu)
Straub Clinic and Hospital (Honolulu)
Idaho
All hospitals received 5 star ratings
St. Luke's McCall
Treasure Valley Hospital (Boise)
North Canyon Medical Center (Gooding)
Steele Memorial Medical Center (Salmon)
Syringa General Hospital (Grangeville)
Northwest Specialty Hospital (Post Falls)
Illinois
All hospitals received 5 star ratings
Hammond Henry Hospital (Geneseo)
Hopedale Hospital
Salem Township Hospital
Memorial Hospital (Chester)
St. Francis Hospital (Litchfield)
Wabash General Hospital (Mount Carmel)
Massac Memorial Hospital (Metropolis)
Crawford Memorial Hospital (Robinson)
St. Joseph's Hospital (Highland)
Cancer Treatment Centers of America (Zion)
Memorial Hospital (Carthage)
Jersey Community Hospital (Jerseyville)
Indiana
All hospitals received 5 star ratings
Unity Medical and Surgical Hospital (Mishawaka)
Indiana Orthopaedic Hospital (Indianapolis)
Greene County General Hospital (Linton)
Orthopaedic Hospital at Parkview North (Fort Wayne)
Harrison County Hospital (Corydon)
Iowa
All hospitals received 5 star ratings
Floyd Valley Healthcare (Le Mars)
Regional Medical Center (Manchester)
St. Anthony Regional Hospital & Nursing Home (Carroll)
Buena Vista Regional Medical Center (Storm Lake)
Iowa Specialty Hospital-Belmond
Washington County Hospital and Clinics
Wayne County Hospital (Corydon)
Waverly Health Center
Jones Regional Medical Center (Anamosa)
Winneshiek Medical Center (Decorah)
Stewart Memorial Community Hospital (Lake City)
Orange City Area Health System (Orange City)
Compass Memorial Healthcare (Marengo)
Kansas
All hospitals received 5 star ratings
Neosho Memorial Regional Medical Center (Chanute)
Salina Surgical Hospital
Manhattan Surgical Hospital
Mercy Specialty Hospital Southeast Kansas (Galena)
Kansas City Orthopaedic Institute (Leawood)
Kansas Surgery & Recovery Center (Wichita)
Clay County Medical Center (Clay Center)
Mitchell County Hospital Health Systems (Beloit)
Pratt Regional Medical Center
Coffey County Hospital (Burlington)
Kentucky
All hospitals received 5 star ratings
Three Rivers Medical Center (Louisa)
Logan Memorial Hospital (Russellville)
Manchester Memorial Hospital
Casey County Hospital (Liberty)
Harrison Memorial Hospital (Cynthiana)
Louisiana
All hospitals received 5 star ratings
Park Place Surgical Hospital (Lafayette)
Our Lady of the Angels Hospital (Bogalusa)
Cypress Pointe Surgical Hospital (Hammond)
University Hospital & Clinics (Lafayette)
Specialists Hospital Shreveport
Central Louisiana Surgical Hospital (Alexandria)
Caldwell Memorial Hospital (Columbia)
Lafayette General Medical Center
Heart Hospital of Lafayette
Physicians Medical Center (Houma)
Southern Surgical Hospital (Slidell)
Surgical Specialty Center of Baton Rouge
Citizens Medical Center (Columbia)
Lafayette Surgical Specialty Hospital
The Spine Hospital of Louisiana (Baton Rouge)
Maine
All hospitals received 5 star ratings
Redington Fairview General Hospital (Skowhegan)
Northern Maine Medical Center (Fort Kent)
York Hospital
Mount Desert Island Hospital (Bar Harbor)
Stephens Memorial Hospital (Norway)
Sebasticook Valley Health (Pittsfield)
Maryland
All hospitals received 4 star ratings
Atlantic General Hospital (Berlin)
Garrett County Memorial Hospital (Oakland)
The Johns Hopkins Hospital (Baltimore)
Mercy Medical Center (Baltimore)
Walter Reed National Military Medical Center (Bethesda)
Massachusetts
All hospitals received 5 star ratings
Martha's Vineyard Hospital (Oak Bluffs)
New England Baptist Hospital (Boston)
Fairview Hospital (Great Barrington)
Michigan
All hospitals received 5 star ratings
Charlevoix Area Hospital
OSF St. Francis Hospital and Medical Group (Escanaba)
Hills & Dales General Hospital (Cass City)
UP Health System Portage (Hancock)
St. Joseph Mercy Chelsea
Iron Mountain VA Medical Center
Saginaw VA Medical Center
MidMichigan Medical Center-Gladwin
Scheurer Hospital (Pigeon)
Schoolcraft Memorial Hospital (Manistique)
Saint Mary's Standish Community Hospital
Bronson Lakeview Hospital (Paw Paw)
Eaton Rapids Medical Center
Bell Hospital (Ishpeming)
Minnesota
All hospitals received 5 star ratings
Lakewood Health System (Staples)
Mayo Clinic Hospital-Rochester
Glacial Ridge Hospital (Glenwood)
Swift County Benson Hospital
Northfield Hospital
Perham Health
Lakeview Memorial Hospital (Stillwater)
Carris Health-Redwood (Redwood Falls)
Olmsted Medical Center (Rochester)
Stevens Community Medical Center (Morris)
CentraCare Health-Monticello
River's Edge Hospital & Clinic (St Peter)
Lifecare Medical Center (Roseau)
Tri-County Hospital (Wadena)
St. Joseph's Area Health Services (Park Rapids)
Riverwood Healthcare Center (Aitkin)
Mississippi
All hospitals received 5 star ratings
Baptist Memorial Hospital-Booneville
81st Medical Group at Keesler Air Force Base (Biloxi)
Tallahatchie Critical Access Hospital (Charleston)
Missouri
All hospitals received 5 star ratings
Community Hospital Association (Fairfax)
Barton County Memorial Hospital (Lamar)
Lincoln County Medical Center (Troy)
Montana
All hospitals received 5 star ratings
North Valley Hospital (Whitefish)
Barrett Hospital & Healthcare (Dillon)
North Carolina
All hospitals received 5 star ratings
Cape Fear Valley Hoke Hospital (Raeford)
Asheville-Oteen VA Medical Center (Asheville)
Chatham Hospital (Siler City)
Novant Health Medical Park Hospital (Winston-Salem)
North Carolina Specialty Hospital (Durham)
Davie Medical Center (Bermuda Run)
St. Luke's Hospital (Columbus)
North Dakota
The hospital received a 5 star rating
Fargo VA Medical Center
Nebraska
All hospitals received 5 star ratings
Box Butte General Hospital (Alliance)
Nebraska Spine Hospital (Omaha)
York General Hospital
Boone County Health Center (Albion)
Lincoln Surgical Hospital
Community Medical Center (Falls City)
Midwest Surgical Hospital (Omaha)
Nebraska Orthopaedic Hospital (Omaha)
Brodstone Memorial Hospital (Superior)
Fillmore County Hospital (Geneva)
New Hampshire
The hospital received a 5 star rating
Huggins Hospital (Wolfeboro)
New Jersey
All hospitals received 4 star ratings
Inspira Medical Center Elmer
Deborah Heart and Lung Center (Browns Mills)
St. Peter's University Hospital (New Brunswick)
New Mexico
All hospitals received 4 star ratings
Artesia General Hospital
Los Alamos Medical Center
Lovelace Regional Hospital-Roswell
Nor-Lea Hospital District (Lovington)
Presbyterian Espanola Hospital
Plains Regional Medical Center (Clovis)
VA New Mexico Healthcare System (Albuquerque)
UNM Sandoval Regional Medical Center (Rio Rancho)
New York
The hospital received a 5 star rating
Community Memorial Hospital (Hamilton)
Ohio
All hospitals received 5 star ratings
University Hospitals Conneaut Medical Center
University Hospitals Geneva Medical Center
Fostoria Community Hospital
Avita Ontario
Selby General Hospital (Marietta)
Trihealth Evendale Hospital (Cincinnati)
Surgical Hospital at Southwoods (Youngstown)
88th Medical Group (Wright-Patterson)
Institute for Orthopaedic Surgery (Lima)
Ohio Valley Surgical Hospital (Springfield)
Crystal Clinic Orthopaedic Center (Akron)
Oklahoma
All hospitals received 5 star ratings
Cancer Treatment Centers of America (Tulsa)
Oklahoma Heart Hospital South (Oklahoma City)
Bailey Medical Center (Owasso)
Tulsa Spine & Specialty Hospital
Oklahoma Heart Hospital (Oklahoma City)
Oklahoma Center for Orthopedic & Multi-Specialty Surgery (Oklahoma City)
McBride Orthopedic Hospital (Oklahoma City)
Chickasaw Nation Medical Center (Ada)
Choctaw Nation Health Services Authority (Talihina)
Oregon
All hospitals received 5 star ratings
Providence Hood River Memorial Hospital
Wallowa Memorial Hospital (Enterprise)
Pennsylvania
All hospitals received 5 star ratings
Tyrone Regional Health Network
Physicians Care Surgical Hospital (Royersford)
Surgical Institute of Reading (Wyomissing)
WellSpan Surgery and Rehabilitation Hospital (York)
Coordinated Health Orthopedic Hospital (Bethlehem)
OSS Orthopaedic Hospital (York)
James E. Van Zandt VA Medical Center (Altoona)
Surgical Specialty Center at Coordinated Health (Allentown)
Advanced Surgical Hospital (Washington)
Conemaugh Miners Medical Center (Hastings)
Rothman Orthopaedic Specialty Hospital (Ben Salem)
Rhode Island
The hospital received a 5 star rating
South County Hospital (Wakefield)
South Carolina
The hospital received a 5 star rating
Prisma Health Patewood Hospital (Greeneville)
Ralph H. Johnson VA Health Care System (Charleston)
South Dakota
All hospitals received 5 star ratings
Sioux Falls Specialty Hospital
Avera Heart Hospital of South Dakota (Sioux Falls)
Dunes Surgical Hospital (Dakota Dunes)
VA Black Hills Healthcare System (Fort Meade)
Black Hills Surgical Hospital (Rapid City)
Tennessee
The hospital received a 5 star rating
Mountain Home VA Medical Center
Texas
All hospitals received 5 star ratings
TOPS Surgical Specialty Hospital (Houston)
South Texas Surgical Hospital (Corpus Christi)
Houston Physicians’ Hospital (Webster)
Wilbarger General Hospital (Vernon)
Hill Country Memorial Hospital (Fredericksburg)
Baylor Scott and White Medical Center Uptown (Dallas)
Baylor Scott and White Surgical Hospital (Fort Worth)
Baylor Scott and White Texas Spine & Joint Hospital (Tyler)
Baylor Scott and White Surgical Hospital at Sherman
Baylor Scott and White Orthopedic and Spine Hospital (Arlington)
UT Health East Texas Pittsburg Hospital
UT Health East Texas Quitman Hospital
Covenant Hospital (Levelland)
Coryell Memorial Healthcare System (Gatesville)
South Texas Spine and Surgical Hospital (San Antonio)
Quail Creek Surgical Hospital (Amarillo)
Sugar Land Surgical Hospital
Texas Orthopedic Hospital (Houston)
The Heart Hospital Baylor Denton
The Physicians Centre Hospital (Bryan)
Texas Health Harris Methodist Hospital (Southlake)
Texas Health Center for Diagnostics & Surgery (Plano)
Texas Institute For Surgery at Presbyterian Hospital (Dallas)
Hamilton General Hospital
Methodist McKinney Hospital
Foundation Surgical Hospital of San Antonio
Comanche County Medical Center (Comanche)
North Central Surgical Center (Dallas)
Utah
The hospital received a 5 star rating
Heber Valley Hospital (Heber City)
Virginia
The hospital received a 5 star rating
Smyth County Community Hospital (Marion)
Vermont
All hospitals received 5 star ratings
Mt. Ascutney Hospital (Windsor)
Copley Hospital (Morrisville)
Washington
All hospitals received 5 star ratings
Kaiser Permanente Central Hospital (Seattle)
Pullman Regional Hospital
Wisconsin
All hospitals received 5 star ratings
Midwest Orthopedic Specialty Hospital (Franklin)
Memorial Hospital of Lafayette County (Darlington)
Memorial Medical Center (Ashland)
Black River Memorial Hospital (Black River Falls)
SSM Health St. Clare Hospital (Baraboo)
Orthopaedic Hospital of Wisconsin (Glendale)
Madison VA Medical Center
Sauk Prairie Hospital (Prairie Du Sac)
Richland Hospital (Richland Center)
Southwest Health Center (Platteville)
Stoughton Hospital
River Falls Area Hospital
Ladd Memorial Hospital (Osceola)
Ministry Door County Medical Center (Sturgeon Bay)
Bay Area Medical Center (Marinette)
Upland Hills Health (Dodgeville)
Vernon Memorial Hospital (Viroqua)
Oakleaf Surgical Hospital (Altoona)
Grant Regional Health Center (Lancaster)
St. Croix Regional Medical Center (St. Croix Falls)
Columbus Community Hospital
Crossing Rivers Health Medical Center (Prairie Du Chien)
Westfields Hospital and Clinic (New Richmond)
West Virginia
All hospitals received 5 star ratings
Grant Memorial Hospital (Petersburg)
Charleston Surgical Hospital
Boone Memorial Hospital (Madison)
Beckley VA Medical Center (Beckley)
Wyoming
The hospital received a 5 star rating
Summit Medical Center (Casper)