Click here to nominate a facility for Becker's Healthcare 100 Great Places to Work in Healthcare 2013.
Becker's Hospital Review and Becker's ASC Review have announced their annual list of "100 Great Places to Work in Healthcare." The 2012 list was developed through nominations and extensive research, and the following organizations were chosen for their demonstrated excellence in providing robust benefits, wellness initiatives, professional development opportunities and atmospheres of employee unity and satisfaction.
Advocate Health Care (Oak Brook, Ill.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Advocate Health Care is one of Chicagoland's largest employers, with more than 32,000 associates, including 6,000 affiliated physicians and 9,000 nurses. Advocate offers a medical plan and employees who participate are eligible for a healthy awards points program, Healthe You. The program provides incentives, which extend to spouses or partners, for completing health activities such as participation in a walking club, taking online assessments or working with a health coach. Employees can also earn credits, if involved in the medical plan and dependent on the type of plan, which convert to a dollar amount, anywhere from $200 to $600, which can be used to pay for health services throughout the year. In terms of employee development, Advocate provides 100 percent reimbursement for pursuing specific certification, degrees and licensure in high-demand areas, as well as in-house education.
Akron General Medical Center (Ohio)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Akron General serves more than 1.2 million people in five Ohio counties and has been named one of the 99 best places to work in Northeast Ohio by the Employers Resource Council, a recognition that honors employers that excel in compensation, benefits, training and education and other services. In addition to benefits such as adoption assistance, tuition reimbursement, dependent life insurance and retirement plans, Akron General offers a host of perks. Employees can use on-site dry cleaning pick-up, as well as film developing and discounts on local family entertainment and area businesses. Akron employees come together every year for the annual employee picnic. The system maintains a strict tobacco-free environment and prides itself on its commitment to diversity. Akron employees can also give back to the community with one of four community initiatives such as a reading program and food bank.
Arkansas Children's Hospital (Little Rock)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Arkansas Children's Hospital is a 316-bed non-profit hospital that treats patients from birth to age 21. As the only pediatric medical center in the state and one of the biggest in the country, ACH employs more than 4,400 people. ACH offers several professional development options, including training modules for leadership development and online educational programs. In addition, the hospital provides many personal development opportunities, including workshops on interpersonal styles, interaction skills, teamwork, computer training and personal finance.
AtlantiCare (Egg Harbor Township, N.J.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Employees at AtlantiCare join a system of 5,000 staff members contributing to the health of Southeastern New Jersey. A non-profit organization, AtlantiCare's community centers around its flagship hospital, 567-bed AtlantiCare Regional Medical Center. The system offers a wide array of complimentary development opportunities for staff, including hundreds of e-learning courses and several "tracks" designed to turn staff members into organization leaders. For example, the "Pathways to Leadership" track is designed for front-line staff with high potential for moving into a leadership role. AtlantiCare also offers a robust employee wellness program; the AtlantiCare LifeCenter features exercise equipment and spa-like amenities, and a wellness coordinator is always available to employees who wish to plan for a healthier lifestyle.
Atlantic Health System (Morristown, N.J.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Atlantic Health System is a four-hospital system with more than 11,000 employees. As the primary academic and clinical affiliate in New Jersey of The Mount Sinai School of Medicine and The Mount Sinai Hospital, located in New York, the health system invests in employees' professional development. RNs and certain other health professionals have the opportunity to participate in the Professional Advancement Clinical Tracks program, which helps them advance within their current position. In addition, the system's Overlook Medical Center in Summit, N.J., and Morristown (N.J.) Medical Center have shared governance models that allow employees to contribute to decision-making in the organization.
Aurora Sheboygan Memorial Medical Center (Milwaukee, Wis.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Aurora Sheboygan Memorial staffs 150 physicians and provides services in more than in 25 specialties to serve Sheboygan County. Employees can take advantage of an extensive employee assistance program that includes adoption assistance, childcare referrals, college and financial aid planning, eldercare assessment, financial counseling, legal consultation and mediation. Additionally, full- or part-time employees who have worked for Aurora for at least one year, and who qualify for a mortgage loan, are eligible for the Employee Homeownership Program which provides a five-year, 0 percent interest forgivable loan of up to $3,000 for the purchase of any new or existing home, including single-family, duplex, multiple-use property or condominium.
Bailey Medical Center (Owasso, Okla.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Bailey Medical Center is a 73-bed acute-care, 178 employee hospital that is owned by Ardent Health Services and physicians. In its most recent employee satisfaction survey, 94 percent of employees said they were "satisfied" or "very satisfied" with their employment, and 95 percent said they would recommend employment at the hospital. Bailey has installed a variety of activities to build employee engagement, including employee lunches, an employee activities committee and an "Above and Beyond" program that recognizes fellow employees. A member of Bailey Medical Center's bariatric program said about her employer, "I drive past four hospitals every day just so I can come here to be around my true passion: bariatric patients. I also love it here because we are a big family. The people I work with are amazing, and I feel a great sense of loyalty to Bailey because of the people I work with." BMC's employee benefits include medical insurance plans, paid time off, tuition reimbursement, extended illness compensation and life insurance.
Baptist Health South Florida (Coral Gables, Fla.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Baptist Health South Florida was created in 1990, bringing the region's top non-profit hospitals under one name for the first time. Baptist practices a "promote-from-within policy," meaning existing employees will always be considered for open positions if they possess the qualifications and experience appropriate for the job. To help employees become qualified for those coveted positions, Baptist directs its employees to Baptist Health University, which offers more than 1,000 online courses and 500 classroom courses. The system's career center also gives employees the chance to speak with a career consultant privately and benefit from résumé writing and job interview advice. Each year, Baptist Health's Scholars Program provides more than 200 nursing scholarships to qualified employees. Baptist Health also offers a variety of insurance plans, a homebuyer's advantage and financial benefits. Employees also benefit from meals-to-go, discounted transit passes and an on-site hair salon and car wash.
Barnabas Health (West Orange, N.J.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Barnabas Health is the largest non-profit integrated healthcare delivery system in New Jersey, annually caring for more than two million patients at 50 sites. The health system includes 18,200 employees, making it the second-largest private employer in the state. Employee tenure is a good indication of the strength of Barnabas' workplace: 55 percent of Barnabas employees have worked with the system for 10 years or more, 31 percent have 10-20 years of tenure and 24 percent have more than 20 years of service. The health system relies heavily on employee referrals as a hiring resource, hiring 25 percent of new employees directly from employee referrals and paying over $350,000 historically to employees for their referrals. The system honors employees in several different ways, including an annual awards ceremony, "I Made a Difference" pins presented to employees mentioned positively by a patient and an Excellence in Caring ceremony that honors employees nominated for outstanding patient care.
Barnes-Jewish Hospital (St. Louis)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Barnes-Jewish Hospital, a member of the BJC HealthCare system, is one of the largest employers in St. Louis. Employees can participate in merit pay programs and employee recognition for staff members who exhibit exemplary performance. For example, the Health Hall of Fame recognizes achievements in lifestyle that improve overall health and well-being, and the Excellence in Leadership Award honors one member of management for demonstration of exceptional leadership. Notes of appreciation can be sent to co-workers and supervisors at any time during the year. Hospital employees receive competitive compensation packages as well as medical, dental and vision coverage. The hospital also provides benefits for employee spouses, including domestic partners for same-sex couples. Other benefits include disability coverage, paid time off and 401(k)/403(b) retirement savings plans and pension plans.
BayCare Clinic (Green Bay, Wis.)
Type of facility: Specialty clinic
What makes it a Great Place to Work: BayCare Clinic is the largest specialty healthcare clinic in Northeast Wisconsin and Michigan's Upper Peninsula. According to its leadership, BayCare is well on its way to meeting its stated goal of being "the most fit company in Brown County." More than a year into its Healthy Lifestyles Premium Discount Program — intended to improve employee health while bringing down costs in BayCare's self-funded health plan — employees have seen marked improvements in health and fitness. Upon the program's inception, 21 percent of participants tested at an "excellent" level of body composition and fitness; one year later, the number jumped to 58 percent, with obesity dropping dramatically. BayCare boasts a turnover rate well below the national and regional average. This notable employee loyalty may be due to a host of robust benefits, including a strong medical plan, employer-paid long-term and short-term disability and life insurance, a 401k retirement program with a three percent employer match and competitive wages.
BayCare Health System (Tampa Bay, Fla.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Composed of 10 non-profit hospitals and 70 outpatient facilities, BayCare Health System is a leading community-based health system in the Tampa Bay area. With the support of 18,000 employees, BayCare attempts to foster a forward-thinking culture that advances superior healthcare. "I am proud to be a part of this vibrant organization as I believe that we really 'walk the walk' of our mission and values," says an employee in the clinical resource management department. The organization's benefits include wellness programs with incentives for improving employee health, discounts for non-smokers, college tuition programs, online education opportunities and financial assistance for employee hardship. Employees can foster relationships with each other through holiday celebrations, team-building activities, fundraisers, wellness events and family picnics. Wellness is also supported through no charge screenings, flu shots and weight management services.
Baylor Health Care System (Dallas/Fort Worth, Texas)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Twenty-six hospitals, 23 ambulatory surgery centers and 50 outpatient facilities are owned, operated, joint ventured or affiliated with Baylor Health Care System in Dallas. To help employees achieve promotions, raises and job satisfaction, Baylor provides tuition reimbursement for any employee working on a degree in healthcare. Among its more creative benefits, Baylor offers adoption assistance, an employee trust fund and discounted cell phone contracts. The system also owns a gym in downtown Dallas, where employees can go to exercise and work with trainers for free. Baylor also offers employees opportunities to be more involved with the Dallas community by sponsoring events like a Fun Walk/5K Run and weekly farmers markets at discounted prices.
Beaumont Hospitals (Royal Oak, Mich.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Beaumont encourages and supports the career and educational advancement of its employees with a variety of programs. Its internal job bidding program helps employees transfer to different departments and apply for promotions within the organization, and educational assistance provides up to $1,200 a year for full-time employees. Staff can also take advantage of Beaumont University, which offers numerous courses — both online and in the classroom — to help employees maintain existing credentials or advance their careers. The system also offers nursing internships to graduate nurses or those looking for a new specialty. Beaumont stands behind its belief that "a healthy work place starts with healthy people." myOptimal Health Onsite provides health education, recreational programs and health resources to system employees, and a variety of fitness facilities are available at discounted rates. An annual employee health fair encourages employees to live healthier lives.
Beebe Medical Center (Lewes, Del.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Founded in 1916 by two physician brothers, Beebe Medical Center is a 210-bed, non-profit seaside community hospital. Staff members are also given ongoing educational opportunities, including up to $3,500 a year in tuition reimbursement for full-time team members. Beacon, the hospital's newsletter, shares employee success stories and clinical news on a quarterly basis. An extra nine percent for evening shift, 14 percent for night shift and nine percent for weekend shift is paid for all hourly employees, with an additional 18 percent for weekend evening and 23 percent for weekend night. Employees can take advantage of free annual physical examinations, tuberculosis screenings and flu vaccines, and individual and family membership in the local blood bank is free to all employees. Regular full-time employees accrue 25 days per year in paid time off, and the center recognizes eight holidays annually.
Berkshire Medical Center (Pittsfield, Mass.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Part of the Berkshire Health System, Berkshire Medical Center, a 302-bed community hospital in Pittsfield, Mass., is a teaching facility affiliated with the University of Massachusetts Medical School. Staff are deeply involved in hospital projects, including the development and construction of a 30,000-square-foot, eight-OR ambulatory surgery center. For the second year in a row in 2010, the Berkshire Health Systems Wellness at Work program was one of a select group of programs to receive national recognition from the C. Everett Koop National Health Project. As Berkshire County's largest employer, the system provides its wellness program to over 3,000 BHS employees. BMC has established numerous programs to reward employees for their hard work. In addition to generous earned time and holiday benefits, employees receive both paid educational time and tuition reimbursement benefits and enjoy an annual employee recognition and awards dinner. The hospital's 2010 Fourth of July float was constructed by employees and voted the community's "most outstanding float" for the year.
Brigham and Women's Hospital (Boston)
Type of facility: Hospital/health system
What makes it a Great Place to Work: The 777-bed Brigham and Women's Hospital, known affectionately as "The Brigham," is a teaching affiliate of Harvard Medical School and part of Partners HealthCare, a 10-hospital network in Massachusetts. Employees are entitled to subsidized memberships at fully equipped fitness centers at a variety of locations in the city and suburbs, and the hospital provides two types of backup child care services for emergencies. All employees are encouraged to participate in a variety of classes that address topics such as time management, continuing education, self-assessment and career counseling, and full-time employees pursuing higher education can receive tuition reimbursement up to $2,000 per year. The hospital's transportation program applies to all Brigham employees and offers a 50 percent subsidy on all Massachusetts Bay Transportation Authority passes.
Carolinas Medical Center (Charlotte, N.C.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Carolinas HealthCare System prides itself on diversity and inclusion, a goal demonstrated by its reception of the 2010 Belk Innovation in Diversity Award from the Charlotte Chamber. Carolinas Medical Center offers a comprehensive wellness program that provides incentives for living a healthy life, as well as a choice of two PPO plans, a healthcare flexible savings account and a dental and vision plan. Employees undergo an extensive department-based orientation program upon their arrival to Carolinas Medical Center, and a prepaid legal services plan provides access to affordable legal services for every employee's family. The hospital's eXtras Program also provides listings of discounts and incentives available through various area merchants. Carolinas Medical Center provides up to $2,000 in relocation assistance for nursing and allied health professionals, as well as educational assistance for employees pursuing qualified activities to enhance professional skills.
Cedars-Sinai Medical Center (Los Angeles)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Cedars-Sinai Medical Center offers employees a competitive compensation and benefits program that allows employees to choose between a defined contribution plan and defined benefit plan retirement programs. Employees have the opportunity to participate in a 403(b) plan. Healthcare benefits for CSMC employees include medical and vision coverage, pet insurance and life insurance. The hospital also offers vacation, sick day and other time off for personal leave. The hospital's "Work 'n' Life Matters Program" provides employees with additional support, resources and education as needed. Childcare resource services, including referrals to public or private schools and access to parenting specialists, are available for hospital employees. Finally, the hospital provides tuition reimbursement for employees wishing to pursue additional training in healthcare careers. CSMC also participates in the environmentally-friendly Rideshare Incentives program that incentivizes employees to ride to work with coworkers.
Centegra Health System (Crystal Lake, Ill.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Centegra Health System was formed in 1995, when Memorial Medical Center in Woodstock, Ill., and North Illinois Medical Center in McHenry, Ill., combined their facilities and staff. Today, Centegra is the community's largest employer, with nearly 4,000 associates and 500 volunteers. Discounts at Centegra abound: 25 percent off in the cafeteria, 10 percent off in the gift shop, discounts to the Health Bridge fitness center and discounts to hospital services for staff members and their families. The system's wellness program has introduced a $20 incentive for health risk assessments, as well as complimentary mammograms, colonoscopies and PSA screenings, a weight management program and a smoking cessation program. Employees can take advantage of nutrition lectures, meditation exercises and activity classes on campus too, all in the name of Centegra's goal "to make healthy options easy, enjoyable and affordable." To build ties between administration and lower-level employees, the system hosts open forums to discuss policies, procedures and any system-wide changes.
Central Park ENT & Surgery Center (Arlington, Texas)
Type of facility: Physician practice and ambulatory surgery center
What makes it a Great Place to Work: Central Park ENT & Surgery Center aims to provide its employees with a series of robust benefits, including medical and vision insurance policies for which the center pays 100 percent. The center also contributes to employee HSA accounts, offers a high-end dental plan and various supplemental programs and provides a free on-site gym fondly named "The Sweat Box." Central Park also pays for group long-term disability insurance, a group life insurance policy that provides for portability and increased coverage limits and offers generous paid time off and holiday allowances. The center encourages employee unity through various annual events, including cook-outs where the CEO barbecues, a holiday party where physicians and staff play laser tag, sporting events, a Halloween costume competition and plenty of birthday and potlucks. The center also provides certification training in PALS and ACLS, and team members are regularly sent to AORN, APIC, ASCA, Texas ASC Society and Becker's Healthcare seminars and conferences to pursue professional development.
Children's Healthcare of Atlanta (Georgia)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Children's Healthcare of Atlanta is a three-hospital system that specializes in children and teens. The system includes 17 neighborhood locations and more than 7,500 employees. Children's offers several conveniences for employees, including Sittercity — an online database of 3,000 baby, pet and house sitters as well as nannies in metro Atlanta — and tuition discounts for certain childcare centers. The health system also provides concierge services to aid employees in making personal travel reservations, gift and flower orders and dining and entertainment plans. In addition, Children's offers savings and incentives on several banking services through certain banks.
Children's Medical Center Dallas (Texas)
Type of facility: Hospital/health system
What makes it a Great Place to Work: One of the largest pediatric healthcare providers in the nation, Children's Medical Center is a private, non-profit healthcare facility that serves as the primary pediatric teaching facility for The University of Texas Southwestern Medical Center at Dallas. The hospital was recognized as one of the "Top 100 Places to Work in 2011" by the Dallas Morning News and has been ranked by U.S. News & World Report as a "most connected" hospital. In addition to a robust health insurance plan, Children's employees receive a 50 percent discount on outpatient services and a 25 percent discount on inpatient services their children receive at the hospital. The hospital's wellness program includes tobacco cessation coaching, a healthy pregnancy program (at no cost to the employee), a $10 monthly fitness incentive and Weight Watchers meetings at work. In 2011, the hospital participated in the Live Healthy North Texas 100 Day Wellness Challenge: 430 employees logged a total of 14,839 activity hours over the 100 days.
Children's Memorial Hospital (Chicago)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Along with competitive salaries, health insurance and tuition reimbursement, Children's offers new employees 29 days of paid time off accrued per year as well as concierge services to improve employees' work/life balance. In 2011, Children's was named one of the Chicago Tribune's "Top 100 Places to Work", the results of which were based on employee surveys throughout the Chicago metropolitan area. Children's Memorial was also named by Working Mother magazine as one of the 2011 best companies for its dedication to family-friendly benefits. Children's Memorial excelled in its areas of back-up family care, its on-site MBA program and its overall benefits program. Employees also receive 50 percent off hospital charges after insurance has been applied and are eligible for adoption assistance reimbursement of $5,000 per child. Shuttle service is available to the hospital from all major train stations for a discounted fee, and the hospital offers a payroll loan deduction option for the purchase of computer products.
Christiana Care Health System (Wilmington, Del.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: With more than 10,400 employees, Christiana Care is the largest private employer in Delaware and the 10th largest in the Philadelphia region. In 2010, Christiana Care Health System achieved Magnet recognition for excellent in nursing by the American Nurses Credentialing Center, an honor that only 6 percent of the nation's hospitals have earned. In addition to the choice of several health insurance plans, a dental assistance plan and a long-term disability plan provided at no cost to the employee, employees receive 26-36 days of paid time off based on position of length of service. Employees can also take advantage of wellness program reimbursement, which gives up to $100 per calendar year for paid athletic or wellness activities. The health system provides an on-site childcare center at Christiana Hospital, on-site financial seminars and assistance for retirement planning, fitness trails, therapeutic massage and an on-site fitness center to assist in healthy living goals. In the system's on-site cafeterias, Christiana provides subsidized employee meals, and recent efforts have been taken to provide diversity in food selection.
Cleveland Clinic (Ohio)
Type of facility: Hospital/health system
What makes it a Great Place to Work: With 2,700 physicians and scientists and over 4.2 million patient visits a year, Cleveland Clinic is one of the country's most prominent hospitals. Aside from exceptional medical, vision and dental coverage that pays for nearly 100 percent of all costs, the Cleveland Clinic offers free membership to Weight Watchers, Curves and other local workout facilities, employee discounts to sporting events, theaters and restaurants, free courses at the Cleveland Clinic Academy and an employer-contributed pension plan. Cleveland Clinic fosters health and wellness in employees by offering a free health risk assessment, online lifestyle management programs, employee fitness centers, smoking cessation programs and a Wellness Lottery that awards hundreds of prizes such as dinners for two, sporting event tickets and trips. Employees of Cleveland Clinic can also take pride in the organization's energy efficiency. It was named an ENERGY STAR Partner of the Year for the second year by the U.S Department of Energy.
Cullman Outpatient Surgery Center (Cullman, Ala.)
Type of facility: Ambulatory surgery center
What makes it a Great Place to Work: Cullman Outpatient Surgery Center annually provides outstanding care to over 5,000 patients while ensuring superior patient, staff member and physician partner satisfaction. A servant leadership culture positively impacts the surgery center's 33 employees, and competitive benefits are provided through association with the center's parent company, Surgical Care Affiliates. Center leadership says there are often waiting lists for candidates for open positions, a testament to the center's positive atmosphere and reputation in the community. Cullen Outpatient Surgery Themed celebrations and competitions, such as line dancing, consistently engage employees, provide an inviting and fun work place environment and ensure commitment to quality care. When asked why she enjoyed working at the center, one business office employee replied, "It is the best feeling in the world to be associated with a company that, when outside the center in your scrubs, people come up to you and tell you how great the center was. I have never been associated with anything like it.”
Deaconess Health System (Evansville, Ind.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Deaconess Health System is a system of five hospitals in southwestern Indiana. Deaconess' nursing services division aims to be a regional leader among community hospitals in the area; as such, the system practices 'shared-governance' in nursing, meaning a practice council of nurses takes ownership of the nursing profession by reviewing, revising and recommending nursing practice standards. In combination with other councils, the practice council ensures that practicing nurses have an impact on the policy and procedural decisions made at Deaconess. Employees can also take advantage of Deaconess RN OnCall, which staffs a registered nurse 24 hours a day to answer questions regarding acute illness or injury. The system provides incentives to employees for working straight evening or night shifts in designated areas, as well as incentives for working straight weekends in certain areas. Staff can enjoy a plethora of information at three on-site libraries: the health science library, the holistic resources library and the lighter side library — the latter of which provides books and videos on non-healthcare topics.
Doctors Hospital of Sarasota (Florida)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Doctors Hospital of Sarasota, part of HCA's West Florida division, is a 155-bed acute and general care facility. The hospital provides medical and specialty services as well as outpatient services and diagnostic and rehabilitation services. Doctors Hospital offers its employees 401(k) with 100 percent matching by HCA as well as programs and services to prepare for future career goals. Doctors Hospital also values a healthy work environment for employees. The hospital works to give employees voice, access to leadership and a safe and caring place to work. Other benefits include the HCA Hope Fund, a non-profit organization run by employees for employees who are in need of financial assistance due to a disaster or personal crisis. Employees are also recognized for their valuable ideas through the HCA Innovators Award.
Ephrata Community Hospital (Pennsylvania)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Ephrata Community Hospital has been serving the community of north Lancaster County, Pa., for over 65 years. In addition to health, dental and life insurance, the hospital offers educational assistance programs that include tuition reimbursement, professional certification fee reimbursement and educational scholarships. Reduced-cost health, wellness and educational programs are available to all employees through the ECH Wellness Center and Center for Women's Health, including CPR training, diabetes programs, smoking cessation assistance, nutrition consults, yoga, pilates, self-defense and massage therapy. Employees also have free use of exercise equipment at any ECH rehab center location across Lancaster County. The hospital will absorb 70 percent of inpatient and outpatient hospital charges not covered by insurance up to a $300 discount per bill, for which employees, spouses and dependents are eligible upon the employee's hire date. Staff members can also receive discounts on cell phones, car rentals, relocation and computer equipment.
The Eye Surgery Center of Michigan (Troy, Mich.)
Type of facility: Ambulatory surgery center
What makes it a Great Place to Work: The Eye Surgery Center of Michigan was developed by local physicians in partnership with St. John Providence Health System. The center features 10 physicians specializing in eye surgery and ophthalmology. According to employee Rachel Blaszyk, administrator, The Eye Surgery Center is intently focused on quality patient care, distributing surveys to every patient upon discharge. This dedication to patient satisfaction applies to staff happiness too: When employees mentioned that the lunch room was too small for everyone to gather, administration conducted a vote and started construction to expand the lunch room the following week. When employees notice a staff member going above and beyond in their work, they can write the person a "star" to be placed in the "star employee reward box." Every month, administration holds a drawing, and the chosen employee receives a gift card.
Fremont Surgical Center (Fremont, Neb.)
Type of facility: Ambulatory surgery center
What makes it a Great Place to Work: Fremont Surgical Center sees an average of 3,800 cases annually with specialties including gastroenterology, pulmonology, orthopedics, pain management, ophthalmology and dental. The center includes two operating rooms. Steve Henry, FSC administrator, ensures that each physician and staff member has clearly outlined duties and responsibilities to make the surgery center run efficiently. "Staff members realize cost-savings, such as supplies; in turn, FSC provides a bonus incentive plan based on cost-saving indicators," says Mr. Henry. The culture of teamwork at FSC is apparent in the results of the center's 2010 patient satisfaction survey: The patient satisfaction rating is 95 percent. The center's employees are also able to enjoy more traditional benefits, including health, dental and life insurance and 401(k).
Harborside Surgery Center (Punta Gorda, Fla.)
Type of facility: Ambulatory surgery center
What makes it a Great Place to Work: Harborside Surgery Center, a triangular joint venture between Interventional Management Services and the local HMA hospital Charlotte Regional Medical Center, strives to never stray from its mission: "To provide state of the art surgical care in a safe and friendly atmosphere. Our care will be personalized and of the highest quality, yet cost effective." The ASC experiences very little turnover and some personnel have worked there more than 15 years. Staff members also take ownership and pride in their work, says Sharon Scalzone, RN, who works in the ASC's PACU. "Each day as I am doing discharge instructions, I am interrupted with comments such as 'this is the best surgery center I have ever been to' or 'you have the most professional and efficient staff here.' People love us." And the staff members are rewarded for their efforts, with a comprehensive benefits package that includes health insurance, 401k, group life insurance and long-term disability insurance.
Henrico Doctors' Hospital (Richmond, Va.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: This 767-bed acute care hospital, part of the HCA Virginia Health System, has three campuses offering state-of-the-art medical technology in a community hospital setting. In addition to health, dental, life insurance and other basic benefits, Henrico Doctors' gives employees complimentary fitness club memberships, massage therapy, yoga classes, phone service and discounts on purchases in the hospital pharmacy and cafeteria. The hospital's Parham campus includes Children's Choice, an on-site childcare center for hospital employees that promotes a literacy-based curriculum. Part of the facility is also dedicated to the Sniffles & Snuggles program where employees' mildly ill children can come while sick so employees do not have to miss work. For nurses, the hospital supports continuing education efforts in several specialty areas, including critical care and operating room, by providing tuition assistance programs. The hospital also believes in promoting excellence through professional and financial rewards.
Geisinger Health System (Danville, Pa.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: A physician-led system founded in 1915, Geisinger Health System provides service spanning 43 counties of 20,000 square miles to 2.6 million people. Geisinger partners with various local educational institutions to give employees educational opportunities, including Misercordia College, King's College, Thomas Jefferson University, Penn State University and others. Nursing jobs at Geisinger provide comprehensive medical and retirement benefits starting at day one, as well as a career enhancement program and a retention committee that focuses on nurse satisfaction. The Geisinger MyHealth Rewards Program is designed to encourage employees to better their health. The program includes a confidential health risk assessment, free medications for hypertension, high cholesterol and diabetes, a wellness program to help employees lose weight, stop smoking and eat better and an enrollment incentive of $200.
Golden Triangle SurgiCenter (Murrieta, Calif.)
Type of facility: Ambulatory surgery center
What makes it a Great Place to Work: Golden Triangle is a free-standing surgery center managed by Surgical Care Affiliates. Opened in 1991, GTSC was the area's first freestanding, multi-specialty outpatient surgery center, offering the community an alternative to traditional hospital-based care. Although the center staffs fewer than 35 people, the sense of community and loyalty is evident in the lack of employee turnover: Many staff members have spent more than seven years in their positions. This year, the center began recognizing all employees with a week-long appreciation celebration, calling out the pre-op/PACU nurses, surgical techs and administrative assistants separately throughout the year. The center also participates in several community-based fundraising activities, including food drives, Adopt a Child at Christmas and Foster Family Appreciation Day. Every employee also receives a generous benefit package and the opportunity to move within the SCA structure with the assistance of education, advancement and relocation.
Hackensack University Medical Center (New Jersey)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Hackensack UMC is a private, non-profit academic medical center that serves the Northern New Jersey and New York City metropolitan areas and employees nearly 8,000 people. According to the hospital, being a best place to work is apparent in its turnover rate: the hospital's voluntary turnover rate as of Dec. 31, 2011, was 5.56 percent. Since its last hospital-wide survey in 2008, the hospital has experienced increases in employee satisfaction, engagement and partnership, according to the most recent survey in 2011. Employees report feeling more valued by the organization, more accomplished in their daily roles and more satisfied with their jobs. The hospital was also awarded the New Jersey Business and Labor Association's Outstanding Employer Award in 2011. The hospital's Colleague-to-Colleague Fund was established to help employees in need; the money for financially needy employees is donated by other staff members, and all employees are eligible to receive assistance from the fund.
Hancock Regional Hospital (Greenfield, Ind.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Hancock Regional Hospital was founded in 1951 and has expanded considerably since then, including a 33,000-square-foot fitness facility in 2000. Employees are incented to bring more talent to the hospital every year. Associates can receive up to $1,000 for each successful referral, as well as a $25 thank-you gift card on the referred associate's first day. The hospital-owned wellness center is available for employees for $10 a month, and once an employee visits the center 100 times, they are reimbursed half the membership fee. HRH's wellness program, "Healthy U", offers annual risk appraisals and a Weight Watchers program. If HRH nurses wish to live in a local apartment community, Greenfield Crossing Apartments will offer $300 off the first month's rent and waive the move-in fee. Staff and local students can take advantage of a variety of classes, including CPR, critical care and telemetry.
High Plains Surgery Center (Lubbock, Texas)
Type of facility: Hospital/health system
What makes it a Great Place to Work: High Plains Surgery Center features a center designed collaboratively by physicians and staff members. The center's 47 credentialed physician-users include the 19 physician-owners, 17 anesthesiologists and 11 other non-owner surgeons on board to deliver patient care. Chad Southard, administrator of High Plains Surgery Center, says while the center is currently working on several projects to improve cost-containment and patient care, input from staff members and physicians is a priority throughout each process. One improvement initiative includes laying out the facility for improved efficiency and patient satisfaction, says Kelly Fellers, director of materials management. In fact, employee satisfaction is so highly regarded, employee turnover at High Plains Surgery Center has been less than 2 percent annually, Mr. Southard says. Not only are employees rewarded with quarterly bonuses and Christmas bonuses, but employees can also enjoy benefits including health, dental and vision benefits, life insurance, retirement benefits and a daily lunch provided by the center.
Houston Northwest Medical Center (Houston, Texas)
Type of facility: Hospital/health system
What makes it a Great Place to Work: A 340-bed hospital and member of Tenet Health, Houston Northwest Medical Center was named one of Achiever's 50 Most Engaged Workplaces in the United States in 2011, the only hospital in Texas to earn the designation. The orientation process at HNMC involves a meeting with the CEO and the chief human resources officer, as well as meetings at 30, 60 and 90 days to check up on employee progress and receive feedback about the organization. Employees can apply for tuition reimbursement, a student loan repayment program and an employee stock purchase program, as well as take advantage of online education tools to further professional development. HNMC has the highest level of participation in the Tenet wellness program of Tenet's 50 facilities. The program includes personal health coaching, chronic condition management and prevention and regular "lunch and learn" seminars on stress, work/life balance and personal life. The organization also prides itself on diversity, with half the staff, including the executive team, being African American, Hispanic or Asian.
Indiana Regional Medical Center (Pennsylvania)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Indiana Regional Medical Center opened to the public in 1914 as a 40-bed facility with 13 private rooms. IRMC has been named one of the top five places to work in Pennsylvania by the Best Places to Work in PA program for five years in a row. IRMC encourages employees to seek promotions inside the organization; job openings are posted internally so qualified employees have the opportunity to apply, and continuing education is provided on-site. The hospital also offers a leadership development program to "grow its own" future executives, as well as scholarship and loan forgiveness, certification reimbursement and web-based learning opportunities. One of the biggest draws for employees is IRMC's focus on recreation: The hospital's employee activity committee plans regular events and local business discounts make restaurants, movies and shopping are more affordable for IRMC staff.
Iowa Health System (Des Moines)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Iowa Health System employs the state's largest non-profit workforce, with nearly 20,000 workers. Nurses at the health system are encouraged to move into leadership positions through front-line leadership programs, leadership conferences and continuing education opportunities, and every hospital offers various nursing councils, committees and task forces to share ideas among front-line workers and administration. Employees and physicians have the opportunity to develop skills through the system's Management Leadership Academy and Physician Leadership Academy; upon completion of the latter, graduation physicians will be close to earning their master's degree. The system remains focused on creating a healthy workforce: The employee health plan includes annual health risk appraisals, and employees can take advantage of an internal mail order pharmacy.
IU Health Goshen (Ind.) Hospital
Type of facility: Hospital/health system
What makes it a Great Place to Work: IU Health Goshen Hospital is a non-profit community hospital with more than 900 employees. The hospital views its workers not as employees, but as colleagues. In addition to traditional benefits, IU Health Goshen Hospital offers free annual memberships to the Goshen College Gingerich Recreation-Fitness Center, a child care voucher program to help colleagues pay for child care and an employee assistance program that offers free counseling services. IU Health Goshen Hospital has been recognized in the past as a great place to work by the Indiana Chamber of Commerce and HR Solutions International.
Jacksonville Medical Center (Jacksonville, Ala.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Jacksonville Medical Center is an 89-bed full-service hospital. The hospital values diversity by recognizing and honoring the differences among others. Employees enjoy the integrity, quality and professionalism of the hospital and fellow employees. Employees receive a comprehensive and competitive compensation and benefits package, healthcare insurance, paid vacation and a friendly, supportive work environment. Additionally, Jacksonville Medical Center is dedicated to enhancing the professional and personal knowledge and skills of its employees so professional development is strongly encouraged through ongoing education and training.
JerseyCity Medical Center (Jersey City, N.J.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: JerseyCity Medical Center prides itself in its recent improvements in employee satisfaction — moving from "worst to first" in just four years, according to human resources vice president Mary Cataudella. Every employee and candidate signs a Values Commitment Contract, agreeing to abide by the organization's mission and values. To further these values, CEO Joseph Scott communicates with all staff weekly via his "letter from the CEO," emailed to all employees and board members on Friday afternoons. Employees can also submit ideas to an electronic CEO suggestion box, which has resulted in several concrete changes since its inception. JerseyCity Medical Center offers a competitive benefits package, with employer cost sharing at 88 percent and employees contributing only 12 percent toward premium/cost — well below the average national healthcare employee contribution of 25 percent.
Lakewood Health System (Staples, Minn.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Lakewood Health System has been honored multiple times for its workplace, receiving the Healthiest Workplace Award from the Minnesota Psychological Association in 2010 and achieving a significant increase in employee engagement scores — from 36 percent to 72 percent — in just four years. The health system has implemented initiatives such as quarterly employee forums, organizational excellence training sessions, employee feedback surveys for each department and an extensive employee recognition structure. According to Jack O'Regan, PhD, member of the committee that named Lakewood the Healthiest Workplace in 2010, "The implementation and dedicated use of recognition cards by managers and employees truly speaks volumes for the organization as a whole.”
Lehigh Valley Health Network (Allentown, Pa.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Lehigh Valley Health Network is a non-profit community health system. As the largest employer in the Lehigh Valley, it has more than 9,500 employees and 1,100 physicians, 400 of whom are employed. Forty percent of all new hires come from employee referrals — a sign that LVHN employees enjoy where they work. The health system offers employees and their dependents $700 to use for wellness programs, such as exercise and fitness programs or massage therapy, at their discretion. LVHN publishes an employee magazine called CheckUp to alert employees to new information about the system, including upcoming events and a featured employee chosen monthly as a "Service Star" for going above and beyond to help colleagues or patients. The health system also offers nurses a variety of flexible schedules, including a summers-off program, a weekend program, several float pool options to support specific patient units and per diem opportunities.
LifeBridge Health (Baltimore)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Two-hospital system LifeBridge Health, which also includes a geriatric hospital, nursing home and wellness division, was featured both on Fortune's list of "100 Best Companies to Work For" and Baltimore Magazine's "25 Best Places to Work for 2010." The system's 10-week fitness program encourages employees to get in shape with a health assessment and trial membership at LifeBridge Health & Fitness, and employees receive a free flu shot every year in addition to healthy meals and snacks in the LifeBridge cafeteria. Employees are recognized through various programs, including LB points that reward employees for performance and can be redeemed for merchandise, travel and gift cards; employee appreciation days that highlight specific roles; and cash rewards for referring a hired candidate. Employees can also receive up to $5,000 annual reimbursement for higher education courses.
Lovelace Women's Hospital (Albuquerque, N.M.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Lovelace Women's Hospital is New Mexico's first and only hospital dedicated to women's health. The 736 employees enjoy a dynamic, quality-focused work environment. The Lovelace Health System strives to create a system-wide culture that encourages and rewards excellence. Lovelace employees have a strong voice in day-to-day operations. "I appreciate that nurses have a voice here. Our leadership wants to hear what we have to say and takes our input into consideration when making decisions," says an RN who works in the emergency department of Lovelace Women's. Employees also enjoy flexible benefit options, flexible spending accounts and tuition reimbursement. Some positions are eligible for sign-on bonuses, employees receive reimbursement for referring other employees, and returning alumni receive special incentives. Finally, Lovelace Women's employees are eligible for discounts on purchases from AT&T, Dell, Sprint, Verizon, Hertz, United Van Lines and Medline Industries.
Lowell General Hospital (Massachusetts)
Type of facility: Hospital/health system
What makes it a Great Place to Work: This 217-bed community hospital offers a particularly healthy work environment. It was recently recognized by the American Heart Association as a 2010 gold level company, meaning the hospital met AHA criteria for employee fitness and is a tobacco-free campus that offers an American Lung Association smoking cessation program. Along with its focus on employee health, Lowell General has a structured and balanced governance system with a focus on nursing representation. Hospital nurses are involved in eight shared governance councils, a unique approach that empowers nurses to have a voice within their units. The LGH Earned Time Program allows employees flexibility in scheduling time off, which they accrue through years of services and the number of hours worked. The hospital offers tuition reimbursement up to $2,500 per academic year for job-related program courses or certifications and an employee assistance program to help employees balance work and family.
Massachusetts General Hospital (Boston, Mass.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Massachusetts General Hospital, part of Partners HealthCare, is a non-profit, 907-bed hospital that celebrated its bicentennial in 2011. The hospital offers several professional development opportunities through its Training and Workforce Development office, including English classes for non-native English speakers; human resources courses on conflict communication and other skills; the MGH Leadership Academy for the hospital's managers; medical terminology classes; and Spanish language classes. In addition, MGH offers grants for training and/or education and a scholarship for undergraduate and graduate educational programs through the Association of Multicultural Members of Partners Scholarship.
Mayo Clinic (Rochester, Minn.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Mayo Clinic is a non-profit health system that has more than 49,000 administrative and allied health staff. In 2012, Mayo was named among the "100 Best Companies to Work For" by Fortune magazine for the ninth consecutive year. Mayo offers several lifestyle benefits to its employees, including discounts for movie passes, special attractions, events and travel; cooking demonstrations; and an annual Heritage Day celebrating Mayo Clinic. In addition, Mayo Clinic provides services to help employees' families in elder and child care. The organization also offers employees' children the opportunity to apply for postsecondary education scholarships.
McBride Orthopedic Hospital (Oklahoma City)
Type of facility: Hospital/health system
What makes it a Great Place to Work: McBride Orthopedic Hospital was founded on the philosophy of Earl D. McBride, MD, who said, "Whatever you do, do something for mankind." According to Cathy Withiam, director of human resources for the hospital, McBride has a consistently high retention rate (88 percent), employee referral hire rate (45 percent) and number of staff members with more than 5 years of tenure with the hospital (37 percent). High-performing employees are eligible to win financial rewards from $250 to $500, accompanied by a letter from the CEO, and an annual Employee Appreciation Week celebrates staff members' hard work with trivia contests, hourly giveaways and catered meals. Staff members can also receive retention bonuses ranging from $50 to $750, and a paid time off sell-back program allows generous PTO accrual and semi-annual sellback. McBride also has a variety of programs to encourage professional development, such as tuition reimbursement for all levels of education, system-wide webinars, subsidized CEU training, mentoring for succession planning and dues to professional organizations.
Medical Center of Lewisville (Texas)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Medical Center of Lewisville pursues a philosophy of "shared governance," meaning employees have the opportunity to share their opinions in professional practice councils and committees. The hospital has been voted a "Best Place to Work" by readers of Star Community Newspapers in Lewisville and was chosen as one of the Dallas Morning News' "Top 100 Places to Work in 2010." On-site programs include an employee wellness room, exercise equipment, weight loss programs, monthly on-site massage, an employee lactation room and free flu shots. Employees can also participate in a tuition reimbursement program, as well as an on-site "Grow Your Own" program that assists employees wishing to enter to nursing field. The hospital also offers a "School at Work" program for those wishing to progress beyond a high school education. The hospital has a number of programs that encourage professional development, including an Executive Residency program that offers directors the opportunity to work with senior leaders and focus on healthcare administration.
The Medical Center of Plano (Texas)
Type of facility: Hospital/health system
What makes it a Great Place to Work: The Medical Center of Plano is a 427-bed acute-care facility with more than 1,300 employees and over 1,000 physicians, serving more than 70 specialties and subspecialties. Employee benefits include financial assistance for any formal job-related education, including up to $5,250 per year for full-time employees and up to $2,625 per year for those working part time; up to $2,000 for costs associated with adopting a child; and unlimited access to online continuing education courses through Nursing Spectrum and Texas Tech University Health Science Center. The Medical Center of Plano has received numerous awards in the past several years, including Dallas Business Journal's Best Places to Work; the UT Southwestern Transplant Services Center Leadership Circle Award; and Dallas/Fort Worth's Great 100 Nurses and Nursing Excellence Awards.
Melbourne Surgery Center (Florida)
Type of facility: Ambulatory surgery center
What makes it a Great Place to Work: Melbourne Surgery Center, which features four operating rooms and a procedure room, serves the Central Florida Brevard County communities. The center offers a broad range of procedures among its seven specialties. Melbourne Surgery Center takes pride in its welcoming environment, which is catered toward making patients feel comfortable while providing the best clinical outcomes possible. The center also emphasizes a family-oriented environment with its physicians and staff members, which Wanda Coulter, RN, director of nursing, says is a refreshing approach to operating a surgery center. Part of the family-oriented environment at Melbourne Surgery Center includes a formal process that allows physicians and staff members to freely come forward to share and implement ideas for improvement. "I consider [my role] as working with my extended true family," says Erin Carney, surgery schedule/physician office liaison at the ambulatory surgery center. "Even when the going gets tough, we all come together for daily 'huddles' and communicate all that is necessary to meet and exceed expectations."
Memorial Healthcare System (Broward and Palm Beach County, Fla.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Memorial Healthcare System is currently the fifth-largest public healthcare system in the nation, employing more than 10,000 workers. The hospital's 2010 employee satisfaction survey ranked it in the 96th percentile nationwide, while the physician satisfaction survey placed the hospital in the 97th percentile. In order to continually build its team of loyal, enthusiastic staff, Memorial Healthcare System offers a $3,000 reward to employees who refer a candidate that is hired. The system also provides financial assistance for employees seeking an RN or BSN at an accredited Florida university, as well as scholarships to employee dependents attending Broward College. Once employees accept a job at Memorial Healthcare System, they are eligible for an attractive sign-on bonus: up to $6,000 for qualified full-time and part-time positions. In addition to generous compensation, the system offers off-site fitness centers, cafeteria discounts, a day care center and premium pay for holiday work.
The Memorial Hospital at Craig (Colorado)
Type of facility: Hospital/health system
What makes it a Great Place to Work: The Memorial Hospital at Craig is a 25-bed, critical access hospital that employs 200 staff members and nine physicians, making it one of the largest employers in the Craig area. The hospital recently began a working relationship with the Studer Group in order to bring "focused attention to hardwiring behavioral change to make healthcare better," according to Chief of Organizational Excellence Jennifer Riley. In Feb. 2012, TMH was selected as Large Business of the Year by the Craig Chamber of Commerce, a decision based partially on the hospital's commitment to employee satisfaction and support of community events. "During employee orientation, our CEO introduces his philosophy, which is that we will all work hard, but we will have fun," Ms. Riley says. The hospital encourages this philosophy by holding an annual employee barbecue, quarterly cook-offs, pancake breakfasts served by administration during Hospital Week and an annual party at a local establishment.
Methodist Health System (Dallas)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Methodist Health System in Dallas was selected through an employee survey in 2011 as a "Best Place to Work" in the Dallas Business Journal for the eighth consecutive year, placing first among North Texas healthcare systems. Employee unity is apparent in the health system's "30 Minute Club," which was established in 2005 to support the welfare of Methodist patient and employees by collecting employee donations. In fiscal year 2011, the fund provided over $100,000 to Methodist employees in short-term financial crisis. The health system's wellness program, Live Well, Shine Bright, offers discounts on health plan premiums for employees that engage in the wellness program and demonstrate healthy measures. Free biometric testing is also offered at any time during the year for employees wishing to check up on health goals. Methodist promotes a healthy work/life balance for expectant mothers by providing a prenatal program that waives the insurance deductible for pregnancy-related services, as well as electric breast pumps at all facilities.
Missoula Bone and Joint and Surgery Center (Montana)
Type of facility: Physician medical practice and ambulatory surgery center
What makes it a Great Place to Work: Missoula Bone and Joint Surgery Center believes its employees are the "cornerstone of our services," according to CEO Sami Spencer, CMPE, CMM. The workplace pays 100 percent of health insurance costs for its employees and provides up to $250 per month towards family health insurance benefits, as well as a $250 yearly allowance towards medical expenses not covered by insurance. The center also offers 192 hours of paid time off per year, with a cash-out policy. Most positions at the center offer a flexible schedule, with over 60 percent of Missoula Bone and Joint and Surgery Center employees working less than 40 hours per week. The center has also implemented a job shadowing program to help foster understanding between departments. Each employee is asked to shadow two different positions or departments annually for at least half a day.
Nanticoke Health Services (Seaford, Del.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: With 1,000 employees serving across three entities, Nanticoke Health Services strives for every employee to embody the values in its booklet Standards of Performance. Sections from the booklet are highlighted in staff meetings and, according to hospital leadership, have become the "gold standard" for how employees treat each other as well as patients. In 2012, Nanticoke Health Services implemented several programs to boost employee satisfaction and retention, including the Employee of the Month Program, a "Hidden Treasures" program that recognizes "behind the scenes" employees, an employee wellness program and a health system leadership institute that provides development training for front-line and mid-level leaders. The wellness initiative, called "Commit to Be Fit,"was initiated with a weight loss and walking program, providing a pedometer and polo shirt to participants to encourage healthy lifestyles. The health system's Employee Activities Committee facilitates events for staff members such as trips to New York City, bowling nights, softball tournaments and an annual winter dance.
Nebraska Orthopaedic Hospital (Omaha)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Opened in April 2004, Nebraska Orthopaedic Hospital is the region's first hospital dedicated to the care and treatment of orthopedic patients. With 400 employees, Nebraska Orthopaedic Hospital has maintained a low employee turnover rate — less than 2 percent — year over year. In the hospital's most recent employee engagement survey, 97 percent of employees indicated that they were "proud to work at NOH" and 95 percent "would recommend NOH as an employer." To encourage health and wellness among employees, Nebraska Orthopaedic Hospital offers a Simply Well Health program that provides an annual health screening and health education and lets employees receive a discount on their medical premiums. On a quarterly basis, CEO Tom Macy conducts face-to-face "all staff" meetings, giving staff members a chance to ask questions and interact directly with their CEO.
Neosho Memorial Regional Medical Center (Chanute, Kan.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: One of the largest employers in southeast Kansas, Neosho Memorial Regional Medical Center is a clinical training site for six allied health schools, including a physician's family medicine program. The medical center is also the largest critical access hospital in Kansas, providing care to 45,000 residents in a 60-mile radius. In 2009, Neosho Memorial completed a $20 million renovation project creating a state-of-the-art facility with a new emergency department, inpatient unit, intensive care unit, outpatient observation unit and nutrition services department. The laboratory, imaging services and sleep lab were also renovated and expanded. Neosho Memorial has received numerous awards, including the 2011 Leadership in Quality Initiatives Award presented by Quorum Health Resources; the 2011 National Healthcare Organization of the Month Award presented by the Studer Group; and the 2011 Top 100 Critical Access Hospitals in America. Employees receive numerous benefits, including access to free vaccinations, meal discounts, continuing education, a fitness center membership and scholarships for children entering college.
North Coast Surgery Center (Oceanside, Calif.)
Type of facility: Ambulatory surgery center
What makes it a Great Place to Work: The 'teammates' at North Coast Surgery Center are part of the Surgical Care Affiliates family, a privately-held company of 100+ surgery centers throughout the United States. Located in northern San Diego County, the center receives guidance and support from SCA as the managing partner, allowing the center to run as an independent entity for day-to-day operations while enjoying the benefits of a larger company. Most staff members are full-time with benefits, but other options are available ¬— from one to four days per week. Staff members enjoy a predictable home life with a Monday-Friday schedule with weekends and holidays off, and the center provides free breakfast and lunch to each staff member every day. The average tenure at North Coast is more than 10 years, and center leadership says the ASC promotes from within whenever possible.
North Shore-LIJ Health System (Great Neck, N.Y.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: The North Shore-LIJ Health System is the nation's second largest non-profit, secular health system, with more than 43,000 employees across 15 hospitals. North Shore-LIJ names employee recruitment, education and retention as one of its top priorities and, in pursuit of this goal, recently partnered with Hofstra University to establish a new allopathic medical school to educate future healthcare professionals. North Shore LIJ offers a number of professional development courses, including a fully paid Master's program in healthcare or quality management and a nursing doctorate as part of its extensive tuition reimbursement program. The health system also has several programs in place designed to identify, develop and fast track its top performers and recently launched a wellness program that offers Zumba, yoga, guided imagery, meditation, nutrition and walking classes to employees. In 2011, the organization launched a brand new "CEO Chat," in which president and CEO Michael Dowling addresses the entire workforce monthly to provide news updates and personally respond to employee questions.
NorthShore University HealthSystem (Evanston, Ill.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: NorthShore University HealthSystem is an integrated health system with approximately 9,000 employees and 2,400 affiliated physicians. NorthShore strives to help its employees achieve a comfortable work/life balance, providing weekly Weight Watchers meetings at many locations and offering "alternative work arrangement" options, such as a compressed work week or a weekend work program for RNs. The health system also partners with PerkSpot to bring employees a one-stop shop for hundreds of online discounts. NorthShore shows its commitment to its employees through several programs, including the Leadership Mentoring Program to strengthen professional relationships and promote professional development. The health system also offers free courses on topics such as service value skills, presentation skills and technology education. In addition, NorthShore connects its employees to the community, participating in events such as the American Cancer Society's Relay for Life and the American Heart Association Heart Walk.
Northwest Michigan Surgery Center (Traverse City, Mich.)
Type of facility: Ambulatory surgery center
What makes it a Great Place to Work: Developed by local physicians and a partnership with Munson Medical Center in 2004, Northwest Michigan Surgery Center staffs 120 employees and cares for over 17,900 patients. Employees receive a wide range of benefits, including a health, vision and dental package, ancillary benefits of life insurance and critical care insurance and a 5 percent 401(k) match. Employees also see the result of their work at the end of the year, when each staff member receives a reward through a center profit-sharing plan. The center also provides annual Christmas bonuses and offers continuing education funds to incent employees to pursue professional growth. Staff members receive up to 208 paid time off hours and local discounts, including 25 percent off AT&T and discounts to dry cleaning and massages. Employees can be reimbursed for pursuing an active lifestyle through gym membership, yoga classes and other paid athletic activities. The center also has a high level of staff participation in the Michigan Ambulatory Surgery Association.
OhioHealth (Columbus, Ohio)
Type of facility: Hospital/health system
What makes it a Great Place to Work: OhioHealth is a non-profit health system that includes 18 hospitals and 21,000 associates, physicians and volunteers. One unique benefit OhioHealth offers its employees is the OhioHealth Research and Innovation Institute, which was created in 2006 and helps make clinicians' and employees' ideas become a reality. In the past few years, 75 physicians, nurses and employees have introduced more than 130 new product ideas to the program. These ideas resulted in 11 new companies and seven products in clinical use. OhioHealth also offers employees opportunities to have fun, including intramural leagues, a golf outing and a paid day of shopping, entertainment and recognition for associates who worked at the system for 20, 25, 30, 35, 40, 45 and 50 years.
OrthoCarolina (Charlotte, N.C.)
Type of facility: Physician practice and surgical facility
What makes it a Great Place to Work: OrthoCarolina has been honored for its workplace several times in recent years, by the Charlotte Business Journal "Best Places to Work" program in 2010 and 2011 and Charlotte's Healthiest Employers in 2011. Employees receive discounts on gym memberships, fitness programs, cell phones and Costco memberships, as well as paid time off to volunteer, use of gym equipment at the practice and discounted clinical attire. Employees can participate in the organization's wellness program by following workstation exercises, purchasing the healthy snacks in the organization's vending machines, using blood pressure cuffs on site to check up on health and receiving financial rewards for achieving wellness goals. OrthoCarolina cross-trains its employees to make sure they function most effectively as teammates as well as individual workers. "This training also allows us to frequently transfer and promote internal candidates to positions that match their skill set," says human resources employee Patrick Michael.
OrthoIndy (Indianapolis, Ind.)
Type of facility: Physician practice
What makes it a Great Place to Work: OrthoIndy is an orthopedic practice with 14 locations around Indiana and is focused on providing quality bone, joint, spine and muscle care. The practice environment fosters a team approach to providing care and provides opportunities for personal and professional growth for employees. Physicians and other healthcare professionals are encouraged to participate in the development of new procedures, techniques and other advances in healthcare. OrthoIndy provides employees with employer-sponsored health insurance, dental insurance and vision discount programs. Employees can also expect a 401(k) pension with matching program, profit sharing, paid time off, life insurance and disability insurance. To promote growth among employees, OrthoIndy offers a clinical ladder program, paid license renewal and other paid continuing education opportunities for full-time employees.
Poudre Valley Health System (Fort Collins, Colo.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Poudre Valley Health System is a non-profit health system consisting of two hospitals, a behavioral health center and multiple outpatient facilities. The organization includes more than 5,000 employees and 550 physicians in more than 40 specialties. PVHS offers the FlexibleFit Plan, which allows employees to design their own benefit package from different options. In addition to traditional health and dental plans, the health system covers 100 percent of preventive care for employees who are members of the Medical Catastrophic, Preferred Provider Organization or Exclusive Provider Organization plans. PVHS also offers convenience services on site, including an on-site gym and on-site massage therapy.
Renown Health (Reno, Nev.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Renown Health is a non-profit integrated health system with nearly 5,000 employees and three acute-care hospitals, among other facilities. The health system provides several conveniences to employees on site through its Tahoe Tower. In addition to patient suites and trauma, emergency and surgical spaces, the building houses The Shops at Renown. These shops include Starbucks, a pharmacy for employees, dry cleaning, a mail center and a uniform store. Renown offers several standard benefits, such as health insurance and vision, dental and prescription drug coverage, and additional coverage options, such as accident, cancer and critical illness insurance.
Rex Hospital (Raleigh, N.C.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Rex Hospital is a 660-bed acute-care hospital under Rex Healthcare, which employs approximately 5,300 people. The hospital offers employees discounts on enrollment and monthly membership fees at its four wellness centers and free enrollment in its on-site Rex Child Development Center. Rex Hospital incentivizes employee wellness by providing discounts on health insurance premiums for employees who participate in the Rex Taking Care of You wellness program. The hospital also has a range of educational opportunities for its employees, including the Pathway for Advancement in Clinical Excellence program and free classes through the Rex Center for Leadership Excellence.
Riverside Methodist Hospital (Columbus, Ohio)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Located in Columbus, Ohio, Riverside Methodist Hospital has served the central region of the state since 1892 and specializes in heart and vascular care, neuroscience, cancer care, orthopedics and maternity care. Employee benefits include up to $3,000 toward adopting a child; a child care center; an employee assistance counseling program; tuition reimbursement ranging from $1,500 to $3,500 per year; and full tuition reimbursement for full-time schooling in master's programs at Columbus State Community College and Capital University, including expenses paid for the books and matriculation fees. In 2011, Riverside Methodist was named one of the nation's 100 Top Hospitals by Thomson Reuters for the ninth consecutive time. The hospital also received an award for excellence in stroke treatment from the American Heart Association and designated an Institute of Quality for cardiovascular surgery, cardiac medical intervention and rhythm disease diagnosis by Aetna Institute.
Rothman Institute (Philadelphia)
Type of facility: Orthopedic practice
What makes it a Great Place to Work: In 2010, Rothman Institute was ranked as one of the top places to work in Pennsylvania by Central PA Business Journal. The company offers competitive compensation for employees to join its rapidly growing team. Rothman Institute employees receive a benefits package that includes medical, dental, life and disability insurance. The company also offers 401(k) retirement savings, personal and sick days as well as holidays off from work. Finally, to makes sure each employee knows the importance of their role at Rothman Institute, the company holds employee appreciation events throughout the year. This year, 184 team members at Rothman Institute participated in the Arthritis Foundation's Jingle Ball Run/Walk 5K and raised more than $25,000, making the organization the top fundraiser nationwide for the event.
Rush University Medical Center (Chicago)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Named a top hospital by U.S. News & World Report, Rush University Medical Center remains one of Chicago's highest-ranked hospitals. Rush prides itself on a "culture of inclusion," meaning the hospital makes significant effort to promote diversity. Founded in 1991, the Rush ADA Task Force aims to implement policies for individuals with disabilities and has initiated at least 24 programs for improved access and services, as well as 19 disability training, outreach and education programs. The hospital offers an array of benefits, including tuition reimbursement — up to $5,000 per calendar year for up to six credit hours per semester for full-time employees. Staff may also take advantage of employability enhancement, which offers courses and training programs that do not lead to degrees but support current and future skills. The partner and child of any full-time Rush employee is eligible to receive pre-paid tuition for up to nine credit hours in any degree program at the Rush College of Nursing or Rush University.
Saint Thomas Health Services (Nashville, Tenn.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Saint Thomas Health Services is a leading faith-based healthcare system in Tennessee and is part of Ascension Health, one of the largest non-profit healthcare systems in the country. Employees at Saint Thomas Health Services benefit from money management assistance in addition to other benefits. The system's partnership with First Tennessee Bank offers an innovative "work perks" program that includes workplace banking, personal services, financial planning advice and free workshops. The system also grants employees free credit consultation and debt counseling. Saving for retirement can start on the first day of employment at Saint Thomas; after one year, STHS begins contributing too. To recognize the efforts of its employees, Saint Thomas has implemented a "star program," which recognizes special efforts by employees, and a service recognition program, which recognizes employee commitment for every five years of service.
Scripps Health (San Diego, Calif.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Scripps Health is an integrated health system that includes four acute-care hospitals and more than 20 primary and specialty care outpatient centers. The system, which employs roughly 13,000 people, was named as one of the "100 Best Companies to Work For in 2012" by Fortune magazine for the fifth consecutive year. Scripps offers its employees a comprehensive wellness program that provides wellness assessments, screenings, healthy living programs, on-site classes and health-related workshops. Scripps also has several educational opportunities for employees, including the Scripps Center for Learning and Innovation, which has courses to drive talent development, performance solutions and leadership development; educational scholarships and loans; and tuition reimbursement.
Siouxland Surgery Center (Dakota Dunes, S.D.)
Type of facility: Surgical specialty hospital
What makes it a Great Place to Work: Siouxland Surgery Center prides itself on a policy of open communication, meaning every staff member can express his or her ideas about improving the hospital. Siouxland Surgery Center has two employee-initiated fundraisers within the organization to assist employees in need: the "Pay it Forward" committee, which collects money in case of unexpected emergency or disaster, and the Jodi Beier Foundation Scholarship, which assists employee children pursuing higher education. In addition to a generous benefit package that includes health, dental, life, voluntary life and generous PTO accruement, employees receive annual profit-sharing from the hospital's physician owners, free lunch every day and numerous employee outings throughout the year. During employee appreciation week, staff members receive special meals from favorite area restaurants, as well as gift cards and door prizes.
South Nassau Communities Hospital (Oceanside, N.Y.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: South Nassau Communities Hospital is one of the region's largest hospitals, with 435 beds, more than 900 physicians and 3,000 employees. In 2010, over 1,600 employees participated in the hospital's employee satisfaction survey, and the results showed that 83 percent of respondents were either generally or extremely satisfied with working at the hospital. From March through May 2011, the human resources department attended 79 employee satisfaction staff feedback sessions to discuss the results of the survey. The hospital honors its employees in numerous ways, including an annual recognition of nurses during Nurses Week, an annual Hospital Week that consists of themed days, games and a luncheon/diner, an Annual Service Awards Dinner and other events. Employees are rewarded with one bonus day for each six months worked without an absence and are eligible to receive reimbursement for one-half of any additional earned and unused sick days per year above the 33-day base.
Southern Ohio Medical Center (Portsmouth, Ohio)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Southern Ohio Medical Center is a 222-bed hospital employing 2,200 full- and part-time employees. SOMC lives by the value of honoring the dignity and worth of each person, and this value extends to its employees. "I am proud to say that I am a member of the SOMC family. That is really why we are here — family. You just can't match what we have and what we provide to our patients anywhere else in the region," says Christy Aeh, nurse manager of the ICU. In addition to comprehensive medical, dental and vision coverage, retirement programs and financial benefits employees have access to an employee emergency relief fun, education assistance and adoption reimbursement. Southern Ohio employees also enjoy free online tutoring, AAA Travel Club discount, discounted theme park and cinema tickets, Sam's Club memberships and cellular phone discounts with AT&T and Sprint.
St. Cloud Hospital (St. Cloud, Minn.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: St. Cloud Hospital is a 489-bed, Catholic, regional hospital. As the largest employer in the St. Cloud area, the hospital employs nearly 4,300 people. St. Cloud Hospital has many recognition programs to award employees for their years of service, dedication to the hospital's mission and performance. St. Cloud holds an annual employee recognition banquet to honor employees who have worked at the organization for five years or more. Under the Mission Matters program, employees can recognize a coworker for demonstrating the hospital's mission statement and core values, which include collaboration, hospitality, respect, integrity, service and trusteeship. Each month one of the employees recognized by colleagues is chosen at random and can select a gift from the Mission Matters online store. The hospital offers the Care Above All award, which is granted to an employee nominated for positive attitude, high-quality work and productivity, among other attributes.
St. John Providence Health System (Detroit)
Type of facility: Hospital/health system
What makes it a Great Place to Work: The largest provider of inpatient care in Southeast Michigan and one of the largest employers in metro Detroit, St. John Providence Health System has a team of 18,000 associates focusing on more than 50 specialties. The system established an Associate Hardship Program to provide confidential financial help to associates experiencing an immediate, significant financial burden. To date, more than 400 associates have been helped by more than $300,000 donated by other physicians and associates. Additionally, the system's Resources4Living program offers associates and their families confidential, free services including counseling and referrals for legal and financial situations, family and relationship issues, physical challenges and substance abuse counseling.
St. Joseph Hospital (Kokomo, Ind.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: For nearly 100 years, St. Joseph Hospital, a St. Vincent Health hospital, has been the hometown hospital for Kokomo citizens. St. Vincent Health is a part of Ascension Health, one of the largest Catholic mission-driven, non-profit healthcare systems in the United States. St. Vincent believes that health professionals should be able to call their work place home, so St. Joseph aims to create a family-like environment. "The main reason I love my job is the feeling of satisfaction I get in knowing that every day what I do helps people get appropriate treatment," says March Beck, microbiology charge technician. Employees of St. Joseph's enjoy comprehensive medical, dental and vision coverage as well as flexible spending accounts and health and wellness programs. Employees can take advantage of tuition reimbursement at all levels of education as well as generous vacation time and the PerkSpot Associate Discount program which offers discounts at nationwide merchants like Best Buy, Southwest Airlines, Panasonic, Dell, Target, Disney, Ann Taylor and Sprint.
St. Joseph's Healthcare System (Paterson, N.J.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: St. Joseph's Healthcare System is comprised of several acute-care hospitals, a children's hospital and a nursing home in the Paterson, N.J., area. The health system's employee retention rate is 94.5 percent, well above the national industry average of 88.5 percent. St. Joseph's nursing vacancy rate is also less than 1 percent. In 2012, employees at St. Joseph's Healthcare System will pay an average of only 22 percent of their healthcare and prescription drug costs, and employees can see physicians and other providers within the health system at virtually no cost. Employees are also able to take advantage of free or discounted admissions to hockey and baseball games, Broadway shows in New York City and other area attractions. "We are truly a family at St. Joseph's," said an employee in an anonymous testimonial. "I know I can count on my colleagues for help and not be disappointed. That is the reason I choose to work at St. Joseph's. I love the people I work with and the work they help me accomplish."
St. Jude Children's Research Hospital (Memphis, Tenn.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: St. Jude Children's Research Hospital has six affiliate hospitals and more than 3,600 employees. Its mission is to find cures for children with cancer and other catastrophic diseases through research and treatment. St. Jude has a Shared Decision Making program for employees in patient care services, which include nursing, rehabilitation services, clinical nutrition, cardiopulmonary services, child life and volunteer services. Under this program, patient care services employees attend staff meetings and serve on support, steering or unit councils to provide input in the organization's policies and procedures. This program is designed to ensure the staff who work directly with patients every day are involved in decision-making.
St. Luke's Hospital (St. Louis)
Type of facility: Hospital/health system
What makes it a Great Place to Work: St. Luke's Hospital has been honored as a "best place to work" in St. Louis for the last two years by the St. Louis Business Journal and was recognized as one of America's 50 Best Hospitals by HealthGrades from 2007 to 2012. St. Luke's employees benefit from an employee crisis fund for staff members in need of financial assistance, discounts to local child care services, adoption assistance, tuition reimbursement and a loan forgiveness program for certain positions. They can also receive discounts to selected events in the area, such as movie tickets or tickets to Six Flags. The St. Luke's wellness program encourages employee fitness through regular wellness events and an on-site fitness center and track. St. Luke's prides itself on following five core values ¬– human dignity, compassion, justice, excellence and stewardship, which are introduced to every employee upon orientation to the hospital.
Stanford Hospital & Clinics (Palo Alto, Calif.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Stanford Hospital & Clinics and the adjacent pediatric teaching hospital Lucile Packard Children's Hospital employ more than 8,500 people. SHC and LPCH offer a wellness incentive program that rewards employees for working to improve or maintain their health. The most recent incentive awarded employees $100 for completing the Stanford Health and Lifestyle Assessment. The funds were deposited into the employees' health incentive accounts (if in the Exclusive Provider Organization or Kaiser HMO plans) or health savings account (if in the Preferred Provider Organization plan). Employees can use this money to help pay for medical expenses. After completing the assessment, employees also received a personalized report that provided risk analyses and suggested health behavior goals.
Surgical Center of South Jersey (Mount Laurel, N.J.)
Type of facility: Ambulatory surgery center
What makes it a Great Place to Work: As an affiliate of one of the largest ambulatory surgery center companies in the country, Surgical Care Affiliates, the Surgical Center of South Jersey prides itself on providing outstanding patient care by leveraging the satisfaction and morale of its employees. Center unity is apparent in the employees' extracurricular pursuits: Center staff recently donated money to assist a local Camden school system with their many school and holiday supply needs at Christmas time. According to center leadership, staff members have also been known to donate their money, personal time and clinical skills to the Healing the Children, a non-profit organization that brings healthcare to underprivileged children. Each year, the team at the center is recognized during its week long "Teammate Appreciation" initiative. During this time, administration caters to the needs of their team by serving them treats, food and gifts for each day of the week.
Texas Back Institute (Plano)
Type of facility: Specialty clinic
What makes it a Great Place to Work: Texas Back Institute is one of the largest free-standing spine specialty clinics in the United States, offering a range of services to treat back and neck pain. The Institute's team is made up of more than 150 physicians and staff. TBI prides itself on its ability to offer flexible hours, allowing employees to take time off work for school activities or sporting events. The facility also attempts to promote from within whenever possible and provide its employees with a strong support system. TBI actively seeks out opportunities to bring team members together: in August 2010, TBI leaders encouraged staff to come together and collect items for victims of domestic violence at a local shelter. Other events, such as National Spine Health Day and the 10-year anniversary of artificial disc replacement, are recognized and celebrated by the facility. TBI's benefits include a choice of medical and dental plans, a company-matched 401(k), paid time off and short- and long-term disability.
Texas Health Presbyterian Hospital Rockwall (Rockwall, Texas)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Employees at Texas Health Presbyterian Hospital Rockwall are rewarded for their hard work in numerous ways. Patient compliments are routinely distributed throughout the hospital via email and a hospital newsletter to showcase outstanding employees, and high performers are given "rock star" awards, which include hospital-wide recognition as well as a bonus. Texas Health Rockwall offers employees the choice of three medical plans with United Healthcare, an option of two dental plans with Metlife and a vision coverage plan with United Healthcare. Employees also have the option to save and participate in a Health Savings Account and take advantage of the hospital's 401(k) employee savings plan, with full vesting upon date of hire. Texas Health Rockwall also offers employees affordable payroll-deduction options for a variety of services, including already-discounted café meals, gift shop purchases, book fairs, Rockwall auxiliary activities and medical expenses incurred at the facility.
The Everett Clinic (Everett, Wash.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: The Everett Clinic is a physician group practice with 16 locations, nearly 400 physicians and more than 2,000 staff members. The practice encourages employees to participate in wellness programs by providing an opportunity to win prizes for meeting wellness goals. Each quarter, The Everett Clinic begins a new wellness promotion program and sets wellness goals. Employees are entered into a drawing for prizes for each goal they meet. The practice also rewards commitment: Employees receive cash bonuses and company pins every fifth-year anniversary of joining the organization.
The Women's Hospital (Newburgh, Ind.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: The Women's Hospital, owned by Deaconess Health System, provides a complete range of healthcare services to women and infants in a soothing, "spa-like" atmosphere. Women's Hospital offers employees a total compensation program including medical and dental insurance, long-term and short-term disability and options for healthcare expense accounts. Additionally, employees can receive financial reimbursement and 401(k) options, and uniforms are furnished. The Women's Hospital is very family-centered and empowers all employees to be family-centered as well. The hospital strives to support employees in a work environment that values, education, development and teamwork.
Tri-City Medical Center (Oceanside, Calif.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: With 2,300 employees, Tri-City Medical Center operates two advanced clinical institutes and staffs more than 500 physicians practicing in 60 specialties. The hospital works hard to increase patient satisfaction scores on an annual basis: Last year's survey showed employee engagement was up 23 percent, satisfaction was up 9 percent and partnership was up 18 percent from the previous year's survey. The hospital's gym, Tri-City Wellness Center, was named "Best Gym in San Diego County" three years in a row by 10News.com's A List Awards, and the hospital sponsors Weight Watchers programs and yoga classes on site for employees during lunch or after work. "I left [Tri-City Medical Center] for 2.5 years [in 2003] and came back in 2006," says Dianna Hodson, RN, BSN, CCM, case manager at the hospital. "I know a lot of what brought me back was the camaraderie I had with my coworkers, both inside and outside my department. I really missed that."
University of Chicago Medicine (Illinois)
Type of facility: Hospital/health system
What makes it a Great Place to Work: University of Chicago Medicine, formerly called the University of Chicago Medical Center, has more than 9,500 employees. It introduced its new brand this January to signal a new era for the organization. In roughly one year, University of Chicago Medicine will open a new 1.2 million-square-foot hospital that will serve as the campus' centerpiece. Hospital employees benefit from a range of educational opportunities. The University of Chicago Medical Center Academy is an on-site corporate quality university that offers classes in computer skills and business writing, among others. In addition, nurses receive 100 percent tuition reimbursement for a BSN or MSN degree at a nursing school of their choice. Nurses pursuing doctorate degrees in nursing or a related field receive 75 percent reimbursement.
University of Washington Medical Center (Seattle)
Type of facility: Hospital/health system
What makes it a Great Place to Work: UW Medical Center is the flagship of UW Medicine, which owns or operates three hospitals and is affiliated with the University of Washington School of Medicine. UW Medical Center employees can take advantage of a variety of wellness services under the umbrella of the UWellness program. For a workout, employees can visit the on-campus health club, golf driving range, waterfront activities center and other facilities; to increase control over their own health, staff can take advantage of counseling and support, classes and educational materials, smoking cessation services and weight management assistance. UWMC also gives its employees free, confidential counseling, financial and legal services, and the Hometown Home Loan Project gives staff assistance with home-buying. Course tuition at the University of Washington is waived for staff for up to six credits per quarter, and employees can polish their skills with training courses, workshops and e-learning.
Upland Outpatient Surgical Center (Upland, Calif.)
Type of facility: Ambulatory surgery center
What makes it a Great Place to Work: Upland Outpatient Surgical Center, managed by Surgical Care Affiliates, prides itself on team satisfaction and the values of clinical quality, integrity, teamwork, service excellence, accountability and continuous improvement, according to center leadership. At monthly staff meetings, UOSC recognizes individual employees who embody one or more of SCA's values, and once a year, employees are given the opportunity to nominate a peer to become a Values Hero, honored at SCA's annual leadership meeting. The surgery center also hosts a quarterly teammate town hall to allow staff members to voice their concerns and suggest opportunities for improvement. The center also conducts an annual employee satisfaction survey to hold leaders accountable for meeting employee and physician satisfaction benchmarks. UOSC is also heavily involved in community service, and employees support the United Way, Toys for Toys and free medical/surgical clinics with their free time and resources.
Vanderbilt University Medical Center (Nashville, Tenn.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Vanderbilt University Medical Center is a comprehensive healthcare facility that encompasses a university hospital, a children's hospital, over 100 ambulatory specialty practices, a cancer center, a psychiatric hospital, a rehabilitation institute and a veterans' treatment center. Vanderbilt University Medical Center hires around 10,000 employees each year, and they receive perks including discounts on apartments, cars, cellphones, computers and gym memberships. This year, the medical center was Vanderbilt University Medical Center awarded a five-year, $20 million federal grant to coordinate a national consortium that aims to advance biomedical research nationwide.
The Virginia Spine Institute (Reston, Va.)
Type of facility: Spine center
What makes it a Great Place to Work: The Virginia Spine Institute is a 26,000-square-foot center for spinal healthcare in the Washington, D.C. metro area. To increase its reach in the local community, VSI has developed a formal volunteer program for employees, which encourages the entire staff to donate items and participate in events with the local YMCA, the public school system, little league teams and many other local charities. Recently, the Virginia Spine Institute established a community education lecture series, to be conducted on a monthly basis throughout 2012 and feature physician-led topics that benefit the community. Employees say this dedication to community involvement strengthens ties between VSI staff and involves staff in the mission, vision and values of the facility. Employee benefits include an onsite fitness facility, Pilates classes, personal training and a discounted on-site nutritionist and massage therapists.
Yale-New Haven Hospital (New Haven, Conn.)
Type of facility: Hospital/health system
What makes it a Great Place to Work: Yale-New Haven Hospital is the 944-bed flagship of three-hospital Yale-New Haven Health System. Employees are recognized by various programs, including an annual merit pay program, year-end bonuses based on the overall performance of the organization, special achievement awards and a mutual respect committee — one of several programs designed to welcome employee feedback and encourage communication between staff and management. The Yale-New Haven Hospital Daycare Center is available to employees with children aged three months to five years, and employees who work 24 hours or more per week are eligible for adoption assistance of up to $6,000 per child. Employees can also save money on taxes by electing a pre-tax paycheck deduction of up to $115 a month to apply toward commuting expenses. Employees who refer a nursing or allied professional — who is subsequently hired — to YNHH are eligible for a referring bonus of up to $3,000.