WVU Medicine adopts generative AI for document retrieval

Morgantown, W.Va.-based WVU Medicine is using generative AI to help retrieve information from large documents, Fairmont (W.Va.) News reported.

Health system employees can plug documents like how-to guides or clinical protocols into the Retrieval-Augmented Generation program, which employs large language models to answer specific requests, according to the Oct. 6 story.

"Imagine a super assistant on your side that has an incredible brain and can memorize anything you give it," WVU Medicine Associate CIO Ilo Romero told the news outlet. "You can ask this assistant to find a needle in a haystack, and this assistant is able to retrieve it. Not only will it give you the answer, it will give you (sources). You will be able to pinpoint exactly where the information was retrieved. That has incredible potential."

Only a small number of WVU Medicine staffers are currently using the technology, but the health system hopes to gain the capacity to scale it to all 27,000 employees, according to the story. Educating people on how to use it, and about the AI's limitations, will remain critical.

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