Charleston, S.C.-based MUSC Health University Medical Center partnered with health IT company Andor Health to use its AI virtual assistant for its virtual health services.
ThinkAndor AI Virtual Assistant configures contextual workflows for virtual health experiences, curates relevant clinical content into the visit experience and allows clinicians to initiate collaborations with other care team members, according to an April 20 press release.
"ThinkAndor is giving us the opportunity and flexibility to leverage virtual health in innovative ways across our health system, creating efficiencies in virtual care delivery models," said Emily Warr, MSN, RN, administrator for the Center for Telehealth at MUSC Health. "By implementing ThinkAndor, our clinicians can provide quality virtual care to our patients."
The AI assistants will also allow the health system to receive and curate clinical content to support quick decisions and accurate billing.