Healthcare workers who experience a sense of purpose or happiness in their job are more likely to perform beyond expectations, a new study from IBM and Globoforce finds.
This sense of purpose can partially be achieved by positive feedback, as 85 percent of people who receive recognition at their job describe their work environment as positive, compared to only 47 percent of people who don't receive that same recognition. Ninety-eight percent of those in a positive environment were likely to put in extra effort, compared to 67 percent who didn't report positive experiences at work.
Leadership style is imperative to establishing an environment where workers feel compelled to go above and beyond, with 39 percent of healthcare workers saying they didn't believe their leader provided a clear direction for their organization. Improved clarity can help leaders align worker behavior with organizational goals and increase productivity.
The study was conducted in partnership between the IBM Smarter Workforce Institute and the WorkHuman Research Institute at Globoforce, co-headquartered in Dublin, Ireland and Framingham, Mass.
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