Rural Indiana health system signs generative AI deal

Richmond, Ind.-based Reid Health is the latest health system to ink a generative AI deal with Abridge.

The health system, which serves around 280,000 patients in Indiana and Ohio, began offering Abridge to select clinicians six months ago and has decided to expand access systemwide, according to an Aug. 8 press release.

AI integrates within Reid's Epic workflows to automate clinical documentation in real time.

"Abridge is expanding access to care. The freed-up time has increased efficiency for the entire care team to where we've dropped responses to patient calls down to seconds," said Muhammad Siddiqui, vice president and CIO for Reid Health. "You don’t have to be at a massive, urban healthcare system to have access to AI technology that makes a meaningful difference in the lives of providers and their patients."

During the first six months of use, Reid was able to reduce the time it takes to respond to patient calls by 87%, decrease clinician after-hours documentation time by 60% and drop effort needed to complete notes by 86%.

Earlier this year, Abridge received $150 million series C financing with an investment from NVIDIA and announced partnerships with Christus Health in Irving, Texas, UVM Health in Burlington, Vt., Sutter Health in Sacramento and UChicago Medicine.

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