In a recent article in Forbes, Dan Munro, founder and CEO of iPatient, a blog about patient-provider dialogue, recounts a story about a hospital calculating the return on investment of tablets, which was found to be only nine days.
According to Mr. Munro, the CIO of the hospital, who wants to remain anonymous, conducted an ROI analysis on iPads. The CIO used time-motion analysis around clinical workflow tied roughly to various labor costs. He found the ROI to be low. The analysis showed that the hospital could regain the money it invested in iPads in only nine days. The hospital invested in iPads and has embraced other mobile solutions as well.
This iPad ROI analysis suggests the dilemma in health IT isn't about innovation, but the question of deployment in terms of business models, according to Mr. Munro. Healthcare organizations seem to be waiting for alignment of profit incentives around business models, and this is a dysfunctional way of thinking. Organizations need to find a way to change their thinking with regard to profits and IT deployment, he writes.
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According to Mr. Munro, the CIO of the hospital, who wants to remain anonymous, conducted an ROI analysis on iPads. The CIO used time-motion analysis around clinical workflow tied roughly to various labor costs. He found the ROI to be low. The analysis showed that the hospital could regain the money it invested in iPads in only nine days. The hospital invested in iPads and has embraced other mobile solutions as well.
This iPad ROI analysis suggests the dilemma in health IT isn't about innovation, but the question of deployment in terms of business models, according to Mr. Munro. Healthcare organizations seem to be waiting for alignment of profit incentives around business models, and this is a dysfunctional way of thinking. Organizations need to find a way to change their thinking with regard to profits and IT deployment, he writes.
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