Amazon built a team within its Alexa division to explore ways of making the AI-powered voice assistant more useful in healthcare, according to CNBC.
According to internal documents reviewed by CNBC, more than a dozen people — led by five-year Amazon veteran Rachel Jiang — are studying healthcare applications of Alexa, such as disease management, care for mothers and infants, and aging.
Dubbed "health & wellness," the team is within Alexa Domains, a subgroup of the Alexa unit.
Amazon declined to comment on CNBC's article, but it has been working with a number of healthcare organizations to develop Alexa skills. For example, in the Summer of 2017, it worked with pharmaceutical manufacturer Merck to help people manage their diabetes care.
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