Davie-based HCA Florida Healthcare is rolling out a free 24/7 nurse consultation line for Florida residents, the organization said April 7.
Floridians can call the Consult-A-Nurse hotline to ask medical questions or speak with a nurse about symptoms. Nurses will use Schmitt-Thompson triage guidelines to help users decide the appropriate next steps. If emergency care is needed, nurses will use callers' zip codes to direct them to the closest HCA Florida emergency room.
"Whether you're a parent of a newborn with questions in the middle of the night or a recently discharged hospital patient overwhelmed by your next steps in care over a holiday weekend, we'll be there to provide information or direct you to the right place at the right time to receive care," said Tabitha Anglea, MSN, RN, associate vice president of customer relationship management-clinical operations at Nashville, Tenn.-based HCA Healthcare.