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Pamela Banchy, RN. CIO of Western Reserve Hospital (Cuyahoga Falls, Ohio). Ms. Banchy has more than 15 years of health IT experience and has been in healthcare for more than 30 years. Before becoming CIO of Western Reserve, she was the system director of clinical information systems for Summa Health System. Ms. Banchy is certified in nursing informatics and is a certified project management professional.