Whitepapers & E-Books
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All Current Whitepapers
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So, how do healthcare organizations succeed in balancing it all? By employing strategic processes, the right healthcare payments partner, and game-changing automation. This report details how to achieve clean claims, fewer denials and faster, fuller payments.
Learnings include:
- Claim management tactics that are proven to boost staff efficiency
- Tips for saving time on claim statusing
- Ways to prioritize denials with the highest likelihood of payoff
- Results health organizations across the U.S. are experiencing with automation
- Strategies for streamlining claim management workflows using advanced automation
![](https://www.beckershospitalreview.com/images/2022-images/11/Waystar_Logo_-_Emma_Goodman.png)
Based on increasing revenue cycle work and a shortage of skilled workers, it is impossible to hire enough people or ask current employees to work harder.
It’s time to work smarter, not harder. What does working smarter in the revenue cycle mean? It means finding innovative ways to do more with less.
Download for best practices on:
- Developing a smarter revenue cycle and administrative strategy
- Cutting down on outdated manual processes
- Streamlining existing processes with intelligent automation
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Retirement income security depends upon a series of decisions and actions over time — most fundamentally, the amount being saved, the investment allocation of savings, and then how to manage savings for income during retirement.
A few of the factors affecting retirement readiness are:
- Debt, particularly student loan debt
- Retirement plan leakage
- Retirement planning advice
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Organizations have tried a myriad of ways to safeguard their staff's well-being, but burnout rates have fallen only slightly since peak levels seen during the COVID-19 pandemic. As health system leaders have learned, there's no one cause or solution.
But there are specific signs to watch for that can help leaders mitigate this challenge. This guide was crafted to equip hospital leaders with a one-stop-shop tool to spot early signs of burnout among their staff, adapt and intervene.
Key learning points:
- Spot early signs of burnout and learn the five-stage progression model
- How burnout manifests differently across organizations and individuals
- Organizational factors causing burnout and specific actions to address them
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At a time when nearly 75% of the workforce identify as caregivers, it's crucial organizations get their family care benefits program in order and ensure their offerings actually match the needs of their employees. This checklist was crafted for human resources leaders to ensure their family benefits are hitting the mark.
Key learning points:
- 10 key markers of every successful family care benefits program
- Best practices to support employees across generations with a wide range of needs
- The link between family care benefits and organizational growth
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In a recent advisory call, hosted by Becker's Healthcare and sponsored by Huron, executives at several health systems across the country shared their innovative approaches to talent management. Learn how they're meeting the needs of multi-generational teams, responding to flexibility demands, and leveraging digital technology to support these efforts.
Key learning points:
- Meeting the needs of multi-generational teams
- Non-traditional approaches systems are embracing to boost recruitment and retention
- How systems are using digital technology to enhance employee engagement
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Find out in this comprehensive guide, which outlines benchmarking data on starting salaries, signing bonuses, production bonuses and other incentives. The report also includes a detailed analysis of trends shaping the competitive healthcare market for recruiting physicians and APPs.
Download the report to learn:
- Key market trends affecting physician and APP recruiting
- Strategic insights to refine recruitment packages
- Best practices for establishing recruiting programs and parameters
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With this context, it's clear that now is not the time for healthcare leaders to take their foot off the gas when it comes to reducing burnout. CareCredit’s whitepaper, Recognizing Burnout in Healthcare Staff and Ideas for Addressing it, offers insights and potential strategies that can help improve job satisfaction and retain healthcare employees.
Key learning points:
- A high-level overview of the current state of burnout in healthcare
- Survey results that assess what employment factors staff value most
- Best practices to consider to help reduce burnout & retain employees
1. CareCredit Staff Burnout Survey, May 2023. CareCredit is a Synchrony solution.
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Inside, you will:
- Gain direct access to the strategies and forward-thinking approaches of six prominent healthcare executives.
- Discover innovative methods in workforce development that are setting new benchmarks in the industry.
- Understand the importance of tailoring workforce initiatives to address the diverse needs of a multigenerational team.
- Learn how effective caregiver support can enhance workforce engagement and reduce turnover.
Download this guide to hear perspectives from leaders at Carilion Clinic, NewYork-Presbyterian, Ascension Wisconsin, Riverside Health, and OSF HealthCare.
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An ever-changing regulatory landscape makes this balance even more daunting, but HR leaders play a significant role in mastering workforce compliance, top-tier care and better outcomes for all stakeholders. This tip sheet shares five strategies to guide hospitals in successfully managing concurrent priorities.
Key learning points:
- 5 key steps to ensure a healthier, safer and more compliant workforce
- Streamlining critical employee data into HR systems
- Empowering employees to take charge of their compliance
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These leaders are working to determine what combination of technologies and innovative staffing models will best help their teams deliver high-quality care without creating additional administrative burden.
This report examines healthcare workforce trends and examines how health systems are navigating emerging staffing challenges.
Key learning points:
- The top financial pressures exacerbating staffing shortages and affecting care
- The types of technology revolutionizing health system staffing and improving outcomes
- Creative solutions to foster a resilient workforce, including staffing models and unique partnerships
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Even with this significant step, health systems remain at a key strategic crossroads — stay the course with hospital-based reimbursement or create a value-based network of freestanding imaging centers outside of the hospital campus? This whitepaper outlines key considerations and strategic questions executives should ask themselves about both approaches.
Key learnings:
- The consequences of patient leakage and how imaging plays a role
- Key trends in a competitive imaging landscape
- The importance of imaging in relation to patient leakage
- How to decide which outpatient imaging path is right for your system
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But research shows most plans lack the sophisticated digital technologies necessary to leverage more of the data they already have. Better tech can help health plans scale care management programs to better support high-risk members and proactively engage rising-risk members before they become high-risk.
Read the whitepaper to learn more about:
- How health plans can build strategic extensions of care management programs with digital tools to reach more members across all risk profiles and increase their participation.
- Why it's critical for health plans to strategically leverage more data types and harness advanced analytics to create contextual awareness that enables personalized care management.
- How health plans can optimize medical costs, reduce administrative expenses and improve outcomes with digital care management.
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In response, leading payers are modernizing their portals — shifting from antiquated self-service tools to advanced, personalized platforms that enable their organizations to deliver on new non-negotiables and drive actions that matter.
This white paper offers key insights from leaders at Highmark Health, SCAN Health Plan, Santa Clara Family Health Plan and tech organizations, who outlined the benefits of modern member portals and how they improve member experiences while advancing key business objectives.
Key takeaways:
- The growing limitations of existing member portals across the payer industry
- New, non-negotiable features of a modernized portal and how it benefits businesses and members
- Strategies to quickly and effectively transform your organization's member experience
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Partnering with ProviderTrust allowed the client to fully automate their exclusion monitoring and primary source verification processes. By switching to an automated solution, the client could quickly identify and address gaps in their prior manual monitoring and verification efforts.
Download this white paper to learn how partnering with ProviderTrust allows this client to:
- Break down silos between departments with a centralized hub for credential and exclusion data.
- Consolidate vendor usage with a single solution for credential verification and exclusion monitoring.
- Fully automate their monitoring processes, eliminating partial or inaccurate matches.
- Prevent payments to ineligible providers or vendors with immediate alerts and ongoing sanction and exclusion monitoring.
- Ensure audit-readiness with organizationwide compliance oversight.
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In this whitepaper, we examine how a connected network can bridge the gap in data flow and align care approaches with the shifting needs of an aging population.
Key learnings:
- The biggest barriers to effective care transitions
- How to improve data visibility and simplify patient transitions across care settings
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In a recent Becker’s Healthcare advisory call sponsored by RevSpring, healthcare leaders discussed how their organizations are deploying technology solutions that keep empathy and the patient experience top of mind.
Advisory call attendees included senior finance, strategy and digital leaders from hospitals and health systems across the country, including Rochester, Minn.-based Mayo Clinic, Edison, N.J.-based Hackensack Meridian Health, and Marietta, Ga.-based Wellstar Health System.
Some of the key takeaways:
- The patient experience has expanded beyond clinical interactions.
- Understanding patient preferences is critical to providing a positive patient experience.
- Healthcare organizations are striving to blend technology with the human touch.
- Respecting patient preferences on a consistent basis is a hallmark of leading healthcare organizations.
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This whitepaper details how artificial intelligence-powered weapon and contraband screening can improve safety for staff, patients and the community. You'll learn how this approach enables screening consistency and fidelity with key processes and controls.
Download to learn more about:
- Elements of an innovative weapon detection system and how to identify one that meets your organization's operational requirements, needs and culture
- How to leverage data points generated by weapon detection systems to maximize value
- Considerations for cost and return on investment
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U.S. policymakers are pivotal in realizing this potential. This white paper explores the intersection of digital health and public policy, presenting considerations to tackle national challenges and enhance patient care and outcomes, such as:
- Correcting misaligned payment incentives to drive digitally enabled value-based care
- Bolster innovation to increase efficiencies and enhance patient care
- Facilitate interoperability and the equitable use of enabling technologies
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Increasingly, hospitals are embracing on-demand workforce models as a way to do so, delivering on the flexibility and well-being support today's nurses crave. This whitepaper covers actionable solutions on how hospitals can gain a competitive edge in an era of chronic labor pressures.
Key learning points:
- 5 key strategies to retain top talent and encourage nurse well-being
- How to keep your facility at the top of the 'best places to work' list
- Tapping into a flexible, pre-qualified clinical talent on-demand
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In this e-book, you'll learn how some health systems are optimizing workforce management to promote profitability, with five best-practice strategies your organization can implement to control costs, increase efficiency and drive revenue.
Learnings:
- How optimizing scheduling can reduce labor costs and eliminate costly payroll errors
- Why systems are prioritizing clinical space utilization for cost-efficient growth
- Ways to secure more complete reimbursements from improved payer enrollment and credentialing
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Learnings in this report include:
- How a successful partnership of people and technology generated millions of dollars in revenue from contract provider care.
- How contract physicians can integrate into a seamless workflow.
- How better vendor management ultimately yields benefits for patients.
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With the belief that "automation is where healthcare is trending," Wellstar has implemented automatic identification and data capture solutions and plans to implement autonomous robots throughout its consolidated service center. This shift has resulted in overall improved efficiency, enhanced quality of service to clinical customers and reduced costs. Specific results include a 220% picking/packing productivity increase, 99% stock supply fill rate and a 30% per pick cost reduction.
Read Wellstar's success story to learn:
- How to lower costs by automating tasks and streamlining processes.
- How to right-size inventory levels and improve clinical service support with accurate, real-time data analytics.
- How to plan for scalability to accommodate an expanded service area.
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While no one solution will solve these issues, an interoperable and connected ecosystem is key in mitigating common challenges. This whitepaper explores the top challenges EDs are navigating today, and how closing the gap between disconnected systems enhances overall operations and enables the delivery of higher quality emergency care.
Key learning points:
- What an interoperable, connected network looks like in the ED
- Solving common challenges through increased connectivity
- Improve patient throughput, anticipate violence & reduce staff burden
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Read the case study to learn how using EngageCare self-service technology to transition administrative and financial tasks to patients helped Wayne improve patient safety, reduce no-shows and increase staff efficiency.
Download a copy of the case study to learn how Wayne:
- Reduced denials 80 percent
- Decreased no-shows and cancellations, saving revenue
- Reallocated staff and eliminated need to fill 5 vacant positions
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At the Becker's Supply Chain Leadership Virtual Forum, six healthcare supply chain experts discussed their systems' supply chain transformation efforts and shared how supply chains can become a strategic asset when bolstered by the power of data, standardization and process efficiency. This report offers seven takeaways from the discussion.
Key learnings:
- How labor challenges are affecting supply chain teams
- Top priorities for healthcare supply chain leaders in 2022
- The key to successful supply chain transformations
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Results include:
- A coordinated experience across conditions for people living with both diabetes and hypertension Multiyear impact on clinical diabetes measures, including reduced HbA1c levels and a fewer hypoglycemic readings
- Measurable impact on systolic and diastolic blood pressure rates among those with uncontrolled hypertension
- Reduced spending incurred through medical care, emergency room visits and pharmacy costs associated with managing chronic conditions, resulting in a positive ROI
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Learn how eight organizations across the country have used technology and collaboration to achieve the following:
- 61 percent reduction in opioid prescriptions
- 32 percent reduction in opioid deaths
- 50 percent decrease in emergency department visits for patients with high utilization patterns
- $34 million in cost savings
This downloadable whitepaper will cover:
- Four proven strategies for addressing the opioid epidemic on an organizational and community level
- Statewide efforts to reduce opioid prescribing and use, including implementation of seven best practices for prescription opioids
- How collaboration helped achieve measurable results outside opioids — including decreased ED visits and significant cost savings
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Clinical teams are using it to augment virtual sitting and make fast, informed decisions that lead to better outcomes. This is especially important as hospital and health system leaders strive for care excellence amid regular staffing shortfalls.
Download the guide to learn:
- The top three AI use cases in virtual care forward-looking CIOs
- How to combat staff shortages and better support your clinical team with AI-driven virtual care
- How to think about healthcare privacy and compliance in an AI world
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Learnings:
- What information do health systems need to build the right cybersecurity strategy.
- Where health systems can turn to source best practices for developing processes.
- How health systems can apply strategy and process to establish a system of continuous improvement.
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This report examines how automation can optimize IT operations to support staff and how, with the right platform, IT service management modernization can benefit the entire enterprise.
Read this short report to learn:
- Types of solutions CIOs should seek to tackle IT challenges and ease resource constraints
- Best practices for identifying where AI can most effectively transform operations and improve efficiency
- Ways IT teams can use conversational AI to lessen the burden of service requests
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During a recent advisory call hosted by Becker's Hospital Review, tech experts and Christine Yang, vice president and chief technology officer at Alameda Health System (Oakland, Calif.), led a group of health system leaders in discussion about the challenges and opportunities associated with deploying mobile devices in healthcare. This report examines the key takeaways from that conversation.
Learnings include:
- Why mobile devices applied in clinical workflows have shown promising results.
- The challenges associated with driving adoption across teams.
- Why the future of clinical workflow support is mobile.
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To improve operational efficiency and maintain the quality of patient care, healthcare leaders are reexamining how nursing is done. Becker's Healthcare and Microsoft recently conducted a survey among healthcare C-suite leaders, including chief nursing officers, to learn more about the nursing challenges hospitals and health systems are facing and how organizations are navigating these issues.
This report summarizes key findings from the survey and includes commentary from a vice president and chief clinical information officer from a health system with more than 30 hospitals serving the Mountain West region of the U.S.
Key learnings include:
- The top three nursing challenges faced by survey respondents
- The opportunity to mitigate some of these challenges with emerging technologies
- Why healthcare needs "rapid change" to support nurses and meet the changing demands of the profession
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In 2021, they partnered with Notable to unify the system’s patient experience.
Since then, they have expanded their use of AI across the system to improve healthcare operations, including care gap closure and referrals. In doing so, they have transformed staff productivity, improved the quality and experience of care, and secured the financial health of their organization.
This case study explores their two-year automation journey and learnings along the way, including:
- Real patient and staff outcomes, like creating 13 FTE capacity
- Driving $2M in annual gross value through revenue capture and cost savings
- How they proactively engaged patients to scheduling overdue care, closing - more than 14% of care gaps
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In a recent series of interviews with marketing and C-suite leaders from Academic Medical Centers and Mid-Sized to Large Health Systems, Healthgrades sought to understand healthcare leaders’ biggest organizational challenges, concerns, and opportunities.
We heard firsthand from leaders about the real issues they face daily, such as the impact of chronic turnover on health system growth strategy and whether AI has entered the discussion. Staff shortages, tight budgets, and increasing patient volumes are also some of the many themes that emerged from our interviews.
Healthgrades gathered diverse perspectives spanning a range of functions and senior levels — and they face many similar challenges. Learn what's keeping these hospital leaders up at night, and how you can face these hurdles for better operational success and patient outcomes.
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However, leading health systems are demonstrating that it's possible to hyper-personalize engagement with patients, suppliers and other stakeholders at scale.
This whitepaper covers how a connected platform drives improved outcomes, productivity gains and personalized engagement.
Key learning points:
- Defining what CRM is and what it actually means for healthcare
- Building a health engagement platform
- What to choose in a CRM & answers to FAQs on integration
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But concerns around AI tools persist, as do untapped opportunities for additional use cases. To learn more about how health systems are leveraging AI and its impact on patient engagement, Becker's Healthcare and Zoom recently conducted a survey of healthcare leaders. In this whitepaper, you will learn:
- How both healthcare providers and patients are actively using AI-based engagement tools.
- Why healthcare organizations say AI has been a "win" for providers and patients alike.
- How AI can be applied to health and wellness education for patients.
- Which concerns about healthcare AI continue to persist.
- How to chart the path forward with AI and patient engagement.
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This white paper details how Dr. Arora founded Project ECHO, a tech-enabled learning model that facilitates clinician training and mentorship in under-resourced areas to scale clinical best practices, amplify scarce resources and engage in case-based learning.
Download the paper to learn how this health equity initiative has:
- Grown from a single hepatitis C program to a learning framework that spans multiple disciplines with 1,200 partners in nearly 200 countries
- Demonstrated significant strides in care quality and access
- Is expected to evolve given developments in AI
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To learn more about where innovation ranks among hospital and health system leaders' current concerns and strategic initiatives, Becker's Healthcare and T-Mobile for Business conducted a survey among senior healthcare leaders. This report assesses the findings.
Key learnings include:
- A breakdown of health system leaders' innovation priorities
- Why a lack of resources is hampering advancement in innovation
- Why most health systems want to enhance connectivity
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During Becker's 14th Annual Meeting, hospital and health system executives from across the country discussed the need for innovation, challenges that hinder these efforts and best practices to foster necessary advancements within their organizations.
This report contains key takeaways from the session. Areas of focus include:
- The most prominent constraints hindering innovation and how to overcome them
- The new models health systems are embracing to drive and fund innovation
- The areas of healthcare operations most primed for transformation
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However, before AI can be widely implemented and fully embraced, the significant ethical, social and legal challenges this technology presents must be addressed. During a recent virtual fireside chat hosted by Becker's Healthcare, David Rhew, MD, global chief medical officer for Microsoft, discussed how responsible and trustworthy AI health networks can offer an objective and transparent assessment of AI models.
Learnings include:
- Why ethical AI is an imperative in healthcare
- How AI can help address healthcare's most intractable challenges
- New guidelines for the ethical AI from the TRAIN consortium
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This guide will serve as a resource for your organization as you start the telehealth implementation journey.
Key learnings:
- Tips for defining your RPM program goals, including a financial plan and patient outcomes
- An overview of different care delivery models
- 15 questions to ask your telehealth partner
![](https://www.beckershospitalreview.com/images/2022-images/11/Altair_Logo_-_Alec_Wolfe.png)
This eGuide will help you understand:
- The key concepts behind ML and common applications
- How it’s becoming more useful to people at all levels of organizations
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In this eBook from Keysight Technologies, you will discover
- How automation can improve workflow management to help physicians and patients alike
- How AI-driven test automation helps your EMR become more interoperable and user-friendly
- Six critical tasks that can be optimized with robotic process automation
- The importance of testing both on-site and wearable medical devices
Please fill out the form to download the eBook.
![](https://www.beckershospitalreview.com/images/2024-images/09/Tecsys-Red-Logo-RGB-TM_2_2_-_Liz_Engman.jpg#joomlaImage://local-images/2024-images/09/Tecsys-Red-Logo-RGB-TM_2_2_-_Liz_Engman.jpg?width=1630&height=644)
Explore this new report to see how Florence, S.C.-based McLeod Health is using cloud-based technology to create more efficiency, control their inventory and gain actionable insights to improve revenue.
Key learnings include:
- How data can drive organizational speed and agility
- How to improve supply chain and clinical team productivity
- How to make informed purchasing decisions with automated reports
Download the report today to see how you can leverage data to achieve supply chain excellence.
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You'll learn:
- The top 10 healthcare supply chain challenges.
- How AI is transforming procurement for 74% of healthcare with real-world examples.
- Best practices from the 92% of organizations achieving positive results with AI.
- Where human oversight remains crucial.
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This guide offers three actionable strategies for ASC administrators and revenue cycle executives to proactively address these issues.
You will learn:
- Technologies ASCs can use to augment their existing RCM infrastructure
- Guidelines to address increased scrutiny and compliance requirements
- Three key steps ASCs can take now to navigate the evolving landscape effectively
![](https://www.beckershospitalreview.com/images/2024-images/09/ClearBalance_Logo_-_Daniel_Gest.jpg#joomlaImage://local-images/2024-images/09/ClearBalance_Logo_-_Daniel_Gest.jpg?width=2700&height=1414)
Key Takeaways:
- Control Over Patient Experience: Recourse financing allows healthcare providers to maintain direct relationships with patients, ensuring continuity in care and fostering trust throughout the financial journey.
- Risk Management and Revenue Clarity: By assuming responsibility for collections, healthcare organizations can enhance revenue predictability and streamline operational processes while safeguarding patient satisfaction.
- Compliance and Accountability: Emphasizing recourse patient financing aligns with evolving regulatory standards, promoting transparency and protecting vulnerable patients from potentially exploitative practices seen in non-recourse options.
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Key learnings Include:
- The barriers rising out-of-pocket costs create and how providers can address them
- How an industry specific cost analysis can help you better understand patient concerns
- How to have productive conversations about care costs and the importance of when you have them in the patient journey
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Get insights from an exclusive conversation between healthcare finance and operations executives, who shared revenue cycle management challenges they're facing, strategies that are preventing rework and how they're streamlining workflows and ensuring payments for patient care rendered.
Key takeaways:
- Revenue cycle leaders face difficult payer-related challenges.
- Meeting workforce expectations at all levels is another concern.
- AI-based tools are a promising way to reduce RCM costs and improve the employee experience.
- Leading health systems are outsourcing RCM to support financial sustainability and growth.
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Rather than focusing on one piece of the puzzle, top-performing health systems are creating a holistic patient financial clearance strategy. This strategy includes leveraging front-end revenue cycle automation for results that make a difference.
In this report, readers will learn:
- How Cincinnati Children's rebuilt its financial clearance process
- The proven tactics that support a holistic financial clearance strategy
- Where workflow automation can drive the biggest payoff
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Inside, you will learn:
- The different types of AI tools and how best to apply them to the beginning, middle, and end stages of your RCM workflow.
- Plus, the key insight many hospitals miss when attempting to integrate AI—and how it can lead to a significant boost in yield.
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Download this case study to learn more about the system's financial recovery strategy, which has helped them achieve:
- 30% increase in da Vinci procedure case volume from 2022-23
- 90% increase in colorectal surgery volume since 2018
- $3 million increase in operating margin
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Co-authored by Johns Hopkins Health System's vice president of revenue cycle management, this research-based whitepaper delves into the groundbreaking role of generative AI and large language models in revolutionizing the revenue cycle.
You will access Johns Hopkins Health System's compelling use case that highlights why this technology is so critical for healthcare and the revenue cycle, and how it has the ability to improve operating costs, enhance productivity and drive revenue by:
- Deeply analyzing and understanding patient records
- Increasing accuracy and speed of completed tasks
- Improving workflow efficiency
![](https://www.beckershospitalreview.com/images/2024-images/07/BOKF_2C_Center_RGB_-_Liz_Engman.jpg#joomlaImage://local-images/2024-images/07/BOKF_2C_Center_RGB_-_Liz_Engman.jpg?width=1664&height=667)
This whitepaper contains insights and best practices from financial experts on how to effectively manage costs associated with a growing real estate portfolio, as well as promote financial health.
Download to learn more about:
- How the healthcare landscape has shifted amid expansions, integrations and other growth strategies
- The "side effects" of expansion, including increasing complexity in facilities management
- Actionable steps to address operational and financial barriers
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Health systems have traditionally turned to technology for help, though most existing tools have distinct limitations that result in lower accuracy or inflexible service-line viability. But where old rules-based tech stumbled, generative AI runs.
This whitepaper outlines six things medical coding solutions should offer teams — and how generative AI can contribute to each of them. Learn how this new technology can help systems:
- Enhance coder productivity and accuracy
- Achieve more comprehensive coding coverage
- Rescue burned out staff members
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- Fundamental pathways to follow for financial success
- Tactical approaches to ensure ongoing compliance
- Proven methods to maximize reimbursement potential
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Key learnings:
- How practice owners can best position themselves in the market with a strategic buyer or private equity (PE) platform
- The value that an investment banker-led marketed process brings vs a non-marketed process
- Strategies to maximize personal wealth for physician owners through pre-sale and post-sale wealth planning
![](https://www.beckershospitalreview.com/images/2023-images/10/Experian_-_Daniel_Gest.jpg)
This report uncovers findings from a survey of 200 employees responsible for staffing the revenue cycle function at provider organizations, demonstrating how chronic staff shortages of non-clinical staff affect the revenue cycle at their organization. Before the pandemic, the situation was concerning. Now, it's unsustainable.
Download the report to learn where there are opportunities to address top challenges and position your organization for long-term stability.
Sample findings:
- 96% of respondents indicated that payer reimbursements, patient collections -- or both -- were affected by staff shortages
- More than 8 out of 10 respondents say the patient experience is worse due to staffing shortages
- 92% of respondents say new staff members make errors that negatively affect claims
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But there are different reasons for pursuing RCM partnerships and very different approaches to partnership. Which approach and partners are best for your organization?
Here are insights from new research conducted with the Health Management Academy:
- 4 key reasons health systems pursue RCM partnerships
- 2 primary approaches to RCM partnership, and the key differences between them
- Factors to consider when vetting and evaluating RCM partnerships
- Why so many leading health systems are considering enterprise RCM partnerships
The key takeaway: RCM partnerships are necessary but they're not all alike. Understand the differences to make the best RCM decision for your health system.
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Consumers, on the one hand, need increased support to understand their bills and figure out how to pay them. On the other hand, patients with more skin in the game are becoming more demanding about the quality of their customer experience.
These changes necessitate a new patient payment model that focuses on delivering convenience and clear communication to patients, driving both quicker payments and increased patient satisfaction.
Download this whitepaper to learn:
- The current state of patient collections, with data
- How to help patients take charge of their new responsibility
- How to identify hidden coverage
- How to increase the likelihood of quick, easy payment
![](https://www.beckershospitalreview.com/images/2020-images/10/Optum.png)
Download the e-book to learn more about how health leaders can ready their organization for growth with forward-thinking strategies that include:
- Meeting the consumer on their terms
- Adapting to new competition
- The growing role of strategic partnerships
- Mastering the new indicators of growth
- Tracking the spend of the health care dollar
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We asked physician management and healthcare organization leaders to share their strategies for overcoming the considerable challenges of this altered landscape. They offer 10 strategies for using data and analytics to better manage capacity, coordinate care and optimize revenues, including:
- Tracking real-time practice COVID-19 volumes
- Managing productivity and modifying physician incentive compensation
- Capturing charges efficiently and accurately at the point of care
- Improving throughput across the continuum
The white paper features expert views from:
- Dennis Deruelle, MD – Executive Director of Hospital Medicine, American Physician Partners
- Andrea Funk, RN, MEd, CPHQ – Vice President of Integrated Acute Care Operations, US Acute Care Solutions
- Derick D. Perkins – Founder and Managing Partner, Metis Advisors LLC
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Before the arrival of COVID-19, specific environmental trends were challenging the healthcare industry, such as acquisitions of smaller health systems by larger health systems, clinician shortages and burnout. These trends had already created an urgent demand for clinical communication platforms (CCP) that would work securely across growing networks of diverse care provider organizations. The arrival of COVID-19 has applied untold new pressures to already strained systems.
In this white paper, you will learn about:
- The impact and cost of COVID-19 on healthcare
- How clinical collaboration platforms improved communication during COVID-19
- Where you will see cost savings from leveraging clinical collaboration platforms
- What to look for in a clinical collaboration platform in order to achieve savings
- How clinical collaboration platforms can help your organization increase efficiency and achieve return on investment
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At Becker's 2024 CMIO Forum, leaders from these organizations discussed their innovative strategies for using EHRs to close critical gaps in care. They also shared insights into overcoming challenges and seizing opportunities during the research and pilot phases of their programs.
This whitepaper provides a summary of the discussion, featuring insights from:
- Gigi Dawood, DO, endocrinologist, UW Health (Madison, Wis.)
- Ralph Riello, PharmD, clinical pharmacy specialist, Yale University School of Medicine (New Haven, Conn.)
- Stephanie Saucier, MD, cardiologist, Hartford HealthCare (Hartford, Conn.)
- Lori Siegel, MD, rheumatologist, Illinois Bone & Joint Institute (Chicago, Ill.)
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This dream is increasingly becoming a reality as hospitals and health systems invest in technologies that are tailor-made for nurses' needs. This whitepaper outlines how AI-based tools can significantly lighten nurses' documentation workload, allowing them to spend more time and energy on their primary calling: providing compassionate patient care.
Learn how your organization can:
- Successfully implement and gain nurses' trust in AI-driven documentation tools
- Facilitate real-time documentation for nurses
- Empower nurses with more time for direct patient care
![](https://www.beckershospitalreview.com/images/2024-images/09/AMA_logo_1_-_McKenzie_Patrick.png#joomlaImage://local-images/2024-images/09/AMA_logo_1_-_McKenzie_Patrick.png?width=1280&height=528)
Last year, nearly 13,000 physicians participated in the American Medical Association's Organizational Well-Being Survey. Their responses reveal key opportunities for health system leaders to align their well-being initiatives with physicians' actual needs. This two-page report gives leaders a breakdown of the current state of physician well-being and offers insights to guide burnout prevention strategies.
Key learning points:
- The latest data on physician burnout, job satisfaction, job stress and retention
- Data-driven areas of focus to mitigate burnout and craft a strategy for long-term success
- Resources to support health systems in putting physicians' insights into action
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This checklist will help you select a healthcare linen and laundry provider that adheres to the rigorous standards set by the Healthcare Laundry Accreditation Council (HLAC). Find out if you're asking your linen provider the right questions to ensure an optimal, clean environment for everyone.
Insights include:
- Guidelines to be aware of
- Other standards and regulations to follow
- Practices to consider in delivering safety and cleanliness
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This report details the challenges and unique opportunities in rural cardiovascular care. Healthcare leaders will gain strategies on how to harness emerging technologies to support greater access to care, early detection and personalized treatment.
Key learning points:
- Top contributors of cardiovascular health disparities in rural areas
- Enable primary care physicians to play a greater role in diagnosing & managing the disease
- How advanced diagnostics and remote-first technologies are closing gaps in cardiac care
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The 2024 State of Healthcare Collaboration survey — conducted by Becker's Healthcare and TigerConnect — aimed to better understand the communication landscape in healthcare by surveying nearly 200 clinicians and clinical leaders (including chief nursing officers and chief medical officers). This report offers a nuanced breakdown of the survey findings and includes the cumulative survey data.
Key learnings:
- What the seven types of communication inefficiencies are, and how they create communication noise
- Why many c-suite leaders are unaware of the negative impacts of communication inefficiencies at their organization
- How health system leaders can improve care delivery by identifying and addressing communication inefficiencies
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Becker's Healthcare recently conducted a survey with Alnylam Pharmaceuticals to learn more about the treatment of rare diseases and the role of health systems' pharmacy operations.
Respondents said when it comes to identifying and treating rare disease patients, it is important for health systems to recognize there is more than one "right" approach to care. It is essential to look beyond the lens of the specialty pharmacy alone and consider more broadly what is best for patients, as well as the health system.
The results of the survey are summarized in a short but comprehensive whitepaper.
Key topics covered in this whitepaper:
- Increased education is key to improving rare disease diagnoses
- A flexible approach to administering rare disease therapies
- How the buy-and-bill model for rare disease treatments supports the Quintuple Aim
- Key requirements for optimized operational care pathways for patients with rare diseases
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Key lessons:
- Objective, reliable performance data is key for benchmarking, quality improvement + more
- Culture forms the foundation of high-quality healthcare delivery
- With shared governance, team members at all levels play a role in quality initiatives
- Systems and tools help to 'hardwire' the change around new quality processes
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This whitepaper provides an in-depth review of upcoming regulatory changes for pulse oximeters, along with strategies health systems can implement to improve the accuracy of patient readings and promote equitable care.
Key lessons:
- Common challenges with pulse oximeter readings
- Differences between current devices on the market
- The role of provider education
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A tiny, wearable monitoring device has demonstrated a 94% reduction in the risk of pressure injury, compared to the standard of care. This brief summary covers findings from a meta-analysis of nearly 4,000 patients.
Key learning points:
- An overview of the LEAF◊ Patient Monitoring System
- Why traditional, manual turn reminders are falling to the wayside
- Results from sensitivity analyses
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Becker's ASC Review recently spoke with three experts about women's health procedures in the ASC and how innovative pain management products are transforming the patient experience. This whitepaper offers a summary of the conversation.
Key learnings:
- ERAS protocols for women's health procedures
- The benefits of same-day discharges for patients and providers
- Upcoming reimbursement changes for non-opioids like EXPAREL
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Health systems must embrace these shifts to maintain their competitive edge now and in the future.
Learnings contained in this e-book include:
- The primary factors patients consider in selecting healthcare providers
- What the next generation of patient care means for security and compliance standards
- The reliable technology solutions health systems need most in this environment
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The research is based on an analysis of de-identified Optum claims data on patients who were hospitalized for ischemic stroke between 2017 and 2020. Download the full findings here.
Key findings:
- Patients monitored with Philips Mobile Cardiac Telemetry - MCOT were at 38% lower risk for emergency readmission for ischemic stroke than those monitored with ILR at 18 months.
- Patients monitored with MCOT following stroke had $27,429 lower average cost of care than those monitored with ILR.
- In the 18 months following the incident stroke, patient survival favored those monitored with MCOT compared to those monitored with ILR.
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Key points that readers will learn include:
- The clinical and financial impact of alarm fatigue and these adverse patient conditions
- How continuous clinical surveillance is different from patient monitoring and alarm management and focuses on mitigating non-clinically actionable alerts and notifications
- Published results that hospitals have achieved with continuous clinical surveillance
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Becker's Dental + DSO Review recently spoke with Sadiye Akturk, global solutions ambassador at Straumann Group DSO Global, to explore how cloud-based dental practice management technology can address the pressing challenges facing these organizations.
Learn how a cloud practice management system can:
- Make it easier to monitor performance across multiple locations and view real-time analytics.
- Increase production at your dental organization.
- Help reduce day sales outstanding.
![](https://www.beckershospitalreview.com/images/2022-images/11/SourceClub_LogoFinal__Blue_-_Sydney_Mason.png)
One multispecialty DSO with more than 180 locations was able to save about $3 million annually by executing a strategic procurement initiative that drove savings towards their bottom line and increased ordering efficiencies among their practices in the process. This was all done while maintaining physicians' and clinicians' autonomy regarding clinically sensitive items they have access to.
Download the case study below to learn how SourceClub helped this multispecialty DSO save millions and achieve success
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Regardless of how you built the processes in your DSO, MSO, or Group, DentalRobot provides a custom-fit automation solution that matches your current context and vision for operations and growth. We understand each specialty and its journey. We impact your organization's outcomes by rapidly automating every process from insurance verification or EOB posting to Accelerated Patient Scheduling or Customized Treatment Plan Follow-Ups.