New Hyde Park, N.Y.-based Northwell Health opened its new emergency room telepsychiatry center April 18 at Lenox Health Greenwich Village hospital in New York City.
The 770-square-foot center is connected to 15 Northwell Health-managed emergency departments throughout New York. The health system implemented telepsychiatry services to provide remote, 24/7 consultations for mental health patients that come to Northwell Health EDs.
The telepsychiatry center features nine video-equipped work stations, which are staffed by 23 psychiatrists and nine behavioral health clinicians. The program also provides patient transfer and admitting services, which can expedite access to inpatient psychiatry beds and reduce the number of patients in EDs.