Becker's has compiled a list of the best hospitals for nurse communication in each state using Hospital Consumer Assessment of Healthcare Providers and Systems data from CMS.
CMS shares 10 HCAHPS star ratings based on publicly reported HCAHPS measures. The nurse communication star rating combines data from three HCAHPS survey questions and summarizes how well patients feel that their nurses explained things clearly, listened carefully to the patient, and treated the patient with courtesy and respect.
The star rating is based on survey data collected from hospital patients between July 2022 and June 2023. The figures are from CMS' Provider Data Catalog and were released April 24. Asterisks denote that CMS included a footnote about the organization's data, which are summarized below.
Alabama
Fayette Medical Center
Monroe County Hospital (Monroeville)
Lakeland Community Hospital (Haleyville)
St. Vincent's St. Clair (Pell City)
St. Vincent's Chilton (Clanton )
St. Vincent's Blount (Oneonta)
Alaska
673rd Medical Group (Joint Base Elmendorf-Richardson)
Bassett Army Community Hospital (Fort Wainwright)*
Peacehealth Ketchikan Medical Center
Arizona
Arizona Orthopedic and Surgical Specialty Hospital (Chandler)
Arizona Spine and Joint Hospital (Mesa)
Mayo Clinic Hospital (Phoenix)
Oasis Hospital (Phoenix)
Arkansas
Drew Memorial Health System (Monticello)
Fayetteville Ar Va Medical Center
Arkansas Heart Hospital, Llc (Little Rock)
Arkansas Surgical Hospital (North Little Rock)
Northwest Health Physicians Specialty Hospital (Fayetteville)
Arkansas Heart Hospital-Encore (Bryant)
Howard Memorial Hospital (Nashville)
California
60th Medical Group (Travis Air Force Base)*
Naval Medical Center San Diego
Fresno Surgical Hospital
Stanislaus Surgical Hospital (Modesto)
Docs Surgical Hospital (Los Angeles)
Adventist Health Tehachapi Valley
Tahoe Forest Hospital (Truckee)
Colorado
Animas Surgical Hospital (Durango)
Eastern Rio Blanco County Health Service District (Meeker )
Grand Junction VA Medical Center
Heart of the Rockies Regional Medical Center (Salida)
Montrose Regional Health*
Orthocolorado Hospital at St. Anthony Medical Campus (Lakewoo)
St. Anthony Summit Medical Center (Frisco)
VA Eastern Colorado Healthcare System (Aurora)
Connecticut
West Haven VA Medical Center
Florida
Naval Hospital Jacksonville
96th Medical Group (Eglin Air Force Base)
Georgia
Adventhealth Murray (Chatsworth)
Dwight D. Eisenhower Army Medical Center (Fort Gordon)
Elbert Memorial Hospital (Elberton)
Martin Army Community Hospital (Fort Moore)
Morgan Medical Center (Madison)*
Southeastern Regional Medical Center (Newnan)
University Mcduffie County Regional Medical Center (Thomson)
WellStar West Georgia Medical Center (Lagrange)
Winn Army Community Hospital (Fort Stewart)
Idaho
Boise VA Medical Center
Bonner General Hospital (Sandpoint)
Franklin County Medical Center (Preston)*
Gritman Medical Center (Moscow)
St. Luke's Wood River Medical Center (Ketchum)
Illinois
Carle Hoopeston Regional Health Center
Crawford Memorial Hospital (Robinson)
Ferrell Hospital (Eldorado)
Illini Community Hospital (Pittsfield)
Jersey Community Hospital (Jerseyville)
Marion VA Medical Center
Memorial Hospital (Carthage)
Midwestern Regional Medical Center (Zion)
Midwest Medical Center (Galena)
St. Joseph's Hospital (Breese)
St. Joseph's Hospital (Highland)
St. Joseph Memorial Hospital (Murphysboro)
Wabash General Hospital (Mount Carmel)
Indiana
Adams Memorial Hospital (Decatur)
Ascension St. Vincent Randolph (Winchester)
Franciscan Health Orthopedic Hospital Carmel
Greene County General Hospital (Linton)
Harrison County Hospital (Corydon)
Hendricks Regional Health (Danville)
Memorial Hospital And Health Care Center (Jasper)
Orthoindy Hospital (Indianapolis)
Parkview Lagrange Hospital
Parkview Wabash Hospital (Wabash)
Physicians' Medical Center (New Albany)
Pinnacle Hospital (Crown Point)
Iowa
Buena Vista Regional Medical Center (Storm Lake)
Cherokee Regional Medical Center
Crawford County Memorial Hospital (Denison)
Floyd Valley Healthcare (Le Mars)
Grinnell Regional Medical Center
Iowa City VA Medical Center
Iowa Specialty Hospital-Belmond
Iowa Specialty Hospital-Clarion
Jones Regional Medical Center (Anamosa)
Kossuth Regional Health Center (Algona)
Methodist Jennie Edmundson (Council Bluffs)
Myrtue Medical Center (Harlan)
Regional Medical Center (Manchester)
Sioux Center Health
Veterans Memorial Hospital (Waukon)
Waverly Health Center
WinnMed (Decorah)
Kansas
Clara Barton Hospital (Hoisington)
Clay County Medical Center (Clay Center)
Colmery-O'Neil VA Medical Center
Kansas City Orthopaedic Institute
Kansas Heart Hospital
Kansas Surgery & Recovery Center
Manhattan Surgical Hospital (Manhattan)
Mercy Specialty Hospital Southeast Kansas (Galena)
Neosho Memorial Regional Medical Center (Chanute)
Newman Regional Health (Emporia)
Pratt Regional Medical Center
Republic County Hospital (Belleville)
Rock Regional Hospital (Derby)
Salina Surgical Hospital
Smith County Memorial Hospital (Smith Center)
William Newton Hospital (Winfield)
Kentucky
Fleming County Hospital (Flemingsburg)
Harrison Memorial Hospital (Cynthiana)
Jewish Hospital-Shelbyville
Manchester Memorial Hospital
Owensboro Health Muhlenberg Community Hospital
Rockcastle County Hospital
Saint Joseph Berea
Spring View Hospital
Louisiana
Avala (Covington)
Christus Central Louisiana Surgical Hospital (Alexandria)
Citizens Medical Center (Columbia)
Claiborne Memorial Medical Center (Homer)*
Cypress Pointe Surgical Hospital (Hammond)
Franklin Medical Center (Winnsboro)
Lafayette Surgical Specialty Hospital (Lafayette)
Ochsner St. Anne General Hospital (Raceland)
Ochsner St. Martin Hospital (Breaux Bridge)
Ochsner University Hospital and Clinics (Lafayette)
Our Lady of the Angels Hospital (Bogalusa)
Our Lady of the Lake Surgical Hospital (Slidell)
Specialists Hospital Shreveport (Shreveport)
St. Bernard Parish Hospital (Chalmette)
Surgical Specialty Center of Baton Rouge (Baton Rouge)
The Spine Hospital of Louisiana (Baton Rouge)
Maine
Garrett Regional Medical Center (Oakland)
Lincolnhealth (Damariscotta)
Millinocket Regional Hospital
Northern Maine Medical Center (Fort Kent)
Redington Fairview General Hospital (Skowhegan)
Stephens Memorial Hospital (Norway)
Togus VA Medical Center (Augusta)
York Hospital
Massachusetts
Brigham and Women's Hospital (Boston)
Fairview Hospital (Great Barrington)
Martha's Vineyard Hospital
Massachusetts Eye and Ear Infirmary (Boston)
VA Boston Healthcare System - Jamaica Plain
Michigan
Ascension River District Hospital (East China)
Charlevoix Area Hospital
Chelsea Hospital
Corewell Health Gerber Hospital (Fremont)
Corewell Health Zeeland Hospital
Forest Health Medical Center (Ypsilanti)
Karmanos Cancer Center
Mercy Health Lakeshore Campus (Shelby)
Mymichigan Medical Center Clare
OSF St. Francis Hospital and Medical Group (Escanaba)
Saint Joseph Mercy Livingston Hospital (Howell)
Saint Mary's Standish Community Hospital
Sparrow Carson Hospital (Carson City)
Sparrow Clinton Hospital (Saint Johns)
UP Health System Portage (Hancock)
VA Ann Arbor Healthcare System
Minnesota
Allina Health Faribault Medical Center (Faribault)
Astera Health (Wadena)
Carris Health - Redwood
Centracare Health - Monticello
Community Memorial Hospital (Cloquet)
Fairview Northland Regional Hospital (Princeton)
Glacial Ridge Hospital (Glenwood)
Lake Region Healthcare Corporation (Fergus Falls)
Lakeview Memorial Hospital (Stillwater)
Mayo Clinic Hospital Rochester
New Ulm Medical Center
Perham Health
Ridgeview Medical Center (Waconia)
River's Edge Hospital & Clinic (St. Peter)
Riverwood Healthcare Center (Aitkin)
Riverview Hospital (Crookston)
Sanford Thief River Falls Medical Center
Sanford Worthington Medical Center
St. Gabriels Hospital (Little Falls)
United Hospital District (Blue Earth)
University Medical Center-Mesabi/Mesaba Clinics (Hibbing)
Welia Health (Mora)
Mississippi
81st Medical Group (Keesler AFB) (Biloxi)
Magee General Hospital (Magee)
Merit Health Women's Hospital (Flowood)
North Mississippi Medical Center-Gilmore Amory (Amory)
VA Gulf Coast Healthcare System (Biloxi)
Missouri
Barnes-Jewish West County Hospital (Creve Coeur)
Cox Barton County Hospital (Lamar)
Cox Monett Hospital
Freeman Neosho Hospital (
General Leonard Wood Army Community Hospital (Fort Leonard Wood)
Lafayette Regional Health Center (Lexington)
Mercy Hospital Carthage (Carthage)
Mosaic Medical Center - Maryville
Ste. Genevieve County Memorial Hospital (Sainte Genevieve)
Texas County Memorial Hospital (Houston)
Montana
Community Hospital of Anaconda
Logan Health - Whitefish
St. Luke Community Hospital (Ronan)
Sidney Health Center (Sidney)
VA Montana Healthcare System (Fort Harrison)
Nebraska
Boone County Health Center (Albion)
CHI Health Nebraska Heart (Lincoln)
Columbus Community Hospital (Columbus)
Community Medical Center (Falls City)
Midwest Surgical Hospital (Omaha)
Nebraska Orthopaedic Hospital (Omaha)
Phelps Memorial Health Center (Holdrege)
St. Francis Memorial Hospital (West Point)
Thayer County Health Services (Hebron)
York General Hospital
New Hampshire
Alice Peck Day Memorial Hospital (Lebanon)
Androscoggin Valley Hospital (Berlin)
Cottage Hospital (Woodsville)
Huggins Hospital (Wolfeboro)
Littleton Regional Healthcare
New London Hospital
New Jersey
St. Luke's Warren Hospital (Phillipsburg)
New Mexico
Los Alamos Medical Center
New York
Adirondack Medical Center-Saranac Lake
Hospital for Special Surgery (New York City)
Mather Hospital (Port Jefferson)
St. Anthony Community Hospital (Warwick)
VA Hudson Valley Healthcare System (Montrose)
North Carolina
Asheville-Oteen VA Medical Center
Cape Fear Valley Hoke Hospital (Raeford)
Chatham Hospital Inc (Siler City)
J. Arthur Dosher Memorial Hospital (Southport)
Margaret R. Pardee Memorial Hospital (Hendersonville)
North Carolina Specialty Hospital (Durham)
Novant Health Medical Park Hospital (Winston-Salem)
St. Luke's Hospital (Columbus)
The Outer Banks Hospital (Nags Head)
North Dakota
Fargo VA Medical Center
Ohio
Community Hospitals and Wellness Centers (Bryan)
Crystal Clinic Orthopaedic Center (Akron)
Highland District Hospital (Hillsboro)
Institute for Orthopaedic Surgery (Lima)
Kettering Health Troy
Lake Health Beachwood Medical Center
Magruder Hospital (Port Clinton)
McCullough-Hyde Memorial Hospital (Oxford)
Mercy Allen Hospital (Oberlin)
Mercy Health - Defiance Hospital
Mount Carmel New Albany Surgical Hospital
Promedica Defiance Regional Hospital
Selby General Hospital (Marietta)
Surgical Hospital at Southwoods (Youngstown)
UHHS Memorial Hospital of Geneva
University Hospitals Conneaut Medical Center
Wright-Patterson Medical Center (Wright-Patterson Air Force Base)
Wyandot Memorial Hospital (Upper Sandusky)
Oklahoma
Bailey Medical Center (Owasso)
Chickasaw Nation Medical Center (Ada)
Choctaw Nation Health Services Authority (Talihina)
Claremore Indian Hospital
Integris Bass Baptist Health Center (Enid)
Integris Miami Hospital
Oklahoma Heart Hospital (Oklahoma City)
Oklahoma Heart Hospital South (Oklahoma City)
OneCore Health (Oklahoma City)
Stillwater Medical Center
Surgical Hospital of Oklahoma (Oklahoma City)
Tulsa Spine & Specialty Hospital
Oregon
Adventist Health Tillamook
Peace Harbor Medical Center (Florence)
Providence Hood River Memorial Hospital
Samaritan Albany General Hospital
Samaritan Lebanon Community Hospital
Samaritan Pacific Community Hospital (Newport)
Santiam Hospital (Stayton)
Pennsylvania
Advanced Surgical Hospital (Washington)
AHN Emerus Westmoreland (Greensburg)
AHN Wexford Hospital
Canonsburg General Hospital
Chan Soon-Shiong Medical Center at Windber
Clarion Hospital
Conemaugh Miners Medical Center (Hastings)
Evangelical Community Hospital (Lewisburg)
Geisinger Jersey Shore Hospital (Jersey Shore)
Geisinger Medical Center Muncy (Muncy)
Geisinger St. Luke's Hospital (Orwigsburg)
Hospital of University of Pennsylvania (Philadelphia)
James E. Van Zandt VA Medical Center (Altoona)
Lebanon VA Medical Center
OSS Orthopaedic Hospital (York)
Physicians Care Surgical Hospital (Royersford)
Punxsutawney Area Hospital
Rothman Orthopaedic Specialty Hospital (Bensalem)
St. Luke's Hospital - Carbon Campus (Lehighton)
St. Luke's Quakertown Hospital
Surgical Institute of Reading (Wyomissing)
Titusville Area Hospital
UPMC Cole (Coudersport)
UPMC Somerset (Somerset)
Rhode Island
Newport Hospital
Westerly Hospital
Providence VA Medical Center
South Carolina
Charleston VA Medical Center (Charleston)
McLeod Health Clarendon (Manning)
Newberry County Memorial Hospital
Pelham Medical Center (Greer)
South Dakota
Avera Heart Hospital of South Dakota (Sioux Falls)
Black Hills Surgical Hospital (Rapid City)
Dunes Surgical Hospital (Dakota Dunes)
Sioux Falls Specialty Hospital
Sioux Falls VA Medical Center
VA Black Hills Healthcare System - Fort Meade
Tennessee
Baptist Memorial Hospital Tipton (Covington)
Claiborne Medical Center (Tazewell)
DeKalb Community Hospital (Smithville)
Henderson County Community Hospital (Lexington)
Macon Community Hospital (Lafayette)
Mountain Home VA Medical Center
Riverview Regional Medical Center (Carthage)
Saint Thomas Highlands Hospital (Sparta)
Unity Medical Center (Manchester)
Texas
Ascension Seton Edgar B. Davis (Luling)
Ascension Seton Southwest (Austin)
Baptist Neighborhood Hospital (San Antonio )
Baylor Scott & White Heart and Vascular Hospital-Dallas
Baylor Scott & White Medical Center Pflugerville
Baylor Scott & White Surgical Hospital at Sherman
Baylor Scott & White Texas Spine & Joint Hospital (Tyler)
Baylor Scott & White The Heart Hospital - Plano
Baylor Scott and White Orthopedic and Spine Hospital (Arlington)
Christus Mother Frances Hospital Sulphur Springs
Foundation Surgical Hospital of San Antonio
Guadalupe Regional Medical Center (Seguin)
Houston Methodist Clear Lake Hospital (Nassau Bay)
Houston Physicians' Hospital (Webster)
Legent Orthopedic + Spine (San Antonio)
Memorial Hermann Surgical Hospital Kingwood
Methodist Midlothian Medical Center
North Texas Medical Center (Gainesville)
Northwest Hills Surgical Hospital (Austin)
The Physicians Centre (Bryan)
Quail Creek Surgical Hospital (Amarillo)
San Antonio VA Medical Center
South Texas Spine and Surgical Hospital (San Antonio)
Texas Health Center for Diagnostics & Surgery (Plano)
Texas Health Harris Methodist Hospital Southlake
Texas Health Heart & Vascular Hospital Arlington
Texas Institute for Surgery at Presbyterian Hospital (Dallas)
Texas Orthopedic Hospital (Houston)
Texas Health Presbyterian Hospital Kaufman
Texas Health Presbyterian Hospital Dallas
Texas Health Presbyterian Hospital Plano
Texas Orthopedic Hospital (Houston)
The Heart Hospital Baylor Denton
Tops Surgical Specialty Hospital (Houston)
UT Health East Texas Henderson Hospital
VA Amarillo Healthcare System
William Beaumont Army Medical Center (Fort Bliss)
Wilbarger General Hospital (Vernon)
Wise Health System (Fort Worth)
Utah
Cedar City Hospital
Heber Valley Hospital (Heber City)
Park City Hospital
The Orthopedic Specialty Hospital (Murray)
Vermont
White River Junction VA Medical Center
Copley Hospital (Morrisville)
Virginia
Buchanan General Hospital (Grundy)
Carilion Giles Community Hospital (Pearisburg)
Carilion Stonewall Jackson Hospital (Lexington)
Fort Belvoir Community Hospital
Page Memorial Hospital (Luray)
Russell County Hospital (Lebanon)
Washington
Spokane VA Medical Center
Pullman Regional Hospital
West Virginia
Beckley VA Medical Center
Boone Memorial Hospital (Madison)
Clarksburg VA Medical Center
Grant Memorial Hospital (Petersburg)
Huntington VA Medical Center
Jackson General Hospital (Ripley)
Martinsburg VA Medical Center
Pocahontas Memorial Hospital (Buckeye)
St. Joseph's Hospital of Buckhannon
Valley Health War Memorial Hospital (Berkeley Springs)
Welch Community Hospital (Welch)
Wisconsin
Amery Hospital & Clinic (Amery)
Aurora Medical Center (Grafton)
Aurora Medical Center Washington County (Hartford)
Berlin Memorial Hospital
Columbus Community Hospital
Crossing Rivers Health Medical Center (Prairie du Chien)
Door County Medical Center (Sturgeon Bay)
Edgerton Hospital and Health Services
Froedtert Community Hospital (New Berlin)
Grant Regional Health Center (Lancaster)
Hayward Area Memorial Hospital
Hudson Hospital*
Ladd Memorial Hospital (Osceola)
Madison VA Medical Center
Mayo Clinic Health System-Northland (Barron)
Mayo Clinic Health System-Red Cedar (Menomonie)
Midwest Orthopedic Specialty Hospital (Franklin)
OakLeaf Surgical Hospital (Altoona)*
Orthopaedic Hospital of Wisconsin (Glendale)
Prairie Ridge Health (Columbus)
Reedsburg Area Medical Center
Richland Hospital (Richland Center)
River Falls Area Hospital
Russell County Hospital (Lebanon)
Sauk Prairie Hospital (Prairie du Sac)
SouthWest Health Center (Platteville)
St. Clare Hospital - Baraboo
St. Mary's Hospital (Superior)
Stoughton Hospital
Tomah Memorial Hospital
Upland Hills Health (Dodgeville)
Waupun Memorial Hospital (
Watertown Memorial Hospital
Westfields Hospital and Clinic (New Richmond)*
Wyoming
Cheyenne VA Medical Center
Memorial Hospital of Converse County (Douglas)
St. John's Medical Center (Jackson)
Star Valley Medical Center (Afton)
*There were discrepancies in the data collection process.