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The Future of Medicare Advantage and AI in Contact Centers with Henry Falter, COO at EngageCX
In this episode, Henry Falter, COO of EngageCX, joins Scott Becker to discuss the evolving landscape of Medicare Advantage, the impact of AI on contact centers, and the future of healthcare marketing. Henry shares insights on the changing dynamics of payers, the challenges of open enrollment, and his advice for emerging leaders in a post-COVID world. -
Tammy Boyd, Chief Revenue Officer at Lakeside Neurologic
In this episode, Tammy Boyd, Chief Revenue Officer at Lakeside Neurologic, discusses the organization's holistic approach to neurorehabilitation, the challenges of staffing and payer systems, and key growth opportunities in post-acute care. -
Scott Becker - The 5 Key Reasons Behind Swamped Emergency Departments 9-28-24
In this episode, Scott Becker discusses the alarming rise in ER wait times, which have reached a decade-high average of 2 hours and 45 minutes. He outlines five major factors contributing to the strain on emergency departments, including the lack of primary care access, closures of nursing homes, staff shortages, slow triaging processes, and the growing impact of behavioral health needs. -
April Ernst, Chief Operating Officer at Orlando Health Jewett Orthopedic Institute
In this episode, April Ernst, Chief Operating Officer at Orlando Health Jewett Orthopedic Institute, shares insights into the challenges and opportunities driving orthopedic and spine care. She discusses growth strategies in Central Florida, advancements in robotic surgery and telemedicine, and the shift toward outpatient care, all while keeping patient-centered, value-based care at the forefront. -
Kayce Degenhardt, Vice President of IT Clinical Applications at Inova Health System
In this episode, Kayce Degenhardt, Vice President of IT Clinical Applications at Inova Health System, discusses the integration of AI in clinical systems, application rationalization, and supporting her team's well-being. She shares her vision for improving clinician and patient experiences, along with advice for emerging healthcare leaders. -
Advancing Health Equity with Data and Technology: A Conversation with Brandon Buchanan of Endeavor Health
In this episode, Brandon Buchanan, FACHE, System Assistant Vice President of Health Equity and Operations at Endeavor Health, discusses innovative strategies to close care gaps using data-driven approaches and technology. He shares impactful projects and lessons from leading health equity initiatives across the system’s diverse patient population. -
Dr. JR Ford & Krista Baty of Hendrick Medical Center Brownwood
In this episode, Dr. JR Ford and Krista Baty discuss the growth and transformation at Hendrick Medical Center Brownwood. They highlight improvements in the emergency department, new service lines, and the hospital's commitment to providing high-quality care for the community. -
Damiana Andonova, MHA, Multidisciplinary Health Strategist, Maternal Health Advocate, and Poet,
In this episode, Damiana Andonova, MHA, a multidisciplinary health strategist, maternal health advocate, and poet, joins the Becker's Healthcare Podcast to discuss her collaborative project on creating an oath for healthcare leaders. She shares her passion for healthcare equity, leadership, and the importance of uniting professionals around a common vision to inspire meaningful change in the industry. -
Elevating Population Health: Insights from Claire Dundon of Oak Street Health
In this episode, Claire Dundon, Director of Population Health at Oak Street Health, discusses her unique career journey and the key strategies Oak Street Health uses to build strong talent pipelines. Claire also shares valuable insights on supporting emerging leaders and the importance of emotional intelligence in healthcare leadership. -
Dr. Mark Kozlowski, CEO of CarePoint Health
In this episode, Dr. Mark Kozlowski, CEO of CarePoint Health, shares insights into the organization's physician-led model, AI advancements, and strategic growth plans. Discover how CarePoint Health is leveraging technology and innovative care approaches to improve patient outcomes and scale its operation -
Navigating generational experience gaps in modern healthcare
In this episode of the Becker's Healthcare Podcast, host Lukas Voss sits down with Jennifer Baron, Chief Experience Officer at NRC Health, to explore the challenges and opportunities arising from the generational divide in healthcare. As the healthcare workforce undergoes a significant shift, with more Gen Z entering the field and experienced Baby Boomers retiring, it's crucial to understand how generational differences can impact patient care and organizational culture. Jennifer shares insights on the key challenges faced by health systems, strategies for bridging the gap, and the importance of human understanding in delivering exceptional patient experiences.This episode is sponsored by NRC Health -
Key Insights on Hospital Finance and M&A Trends with Alan Condon, Editor-in-Chief at Becker's Healthcare
In this episode, Alan Condon, Editor-in-Chief at Becker's Healthcare, joins Scott Becker to discuss the latest Kaufman Hall report, highlighting financial trends in health systems, the impact of payer mix and contract labor, and M&A developments like Ascension's recent moves. -
Advancing Patient Care: A Perspective on Prevention and Value-Based Care
Ryan McFadden, Head of Account Based Solutions, Organized Provider Strategy at GSK, joins us for a deep dive into the future of patient care. In this thought-provoking discussion, they explore the pivotal role of prevention in value-based care, the potential of collaborative partnerships between healthcare providers and pharmaceutical companies, and the strategies necessary to drive meaningful improvements in population health.This episode is sponsored by GSK. -
Healthcare Financial Updates and Rural Health Challenges with Laura Dyrda
In this episode of the Becker's Healthcare Podcast, Laura Dyrda, Vice President and Editor-in-Chief, shares key insights on financial updates from hospitals, the growing shift to outpatient services, and the challenges facing rural healthcare. She also discusses the impact of cybersecurity attacks, like the one affecting Ascension, and how technology is playing a role in overcoming healthcare obstacles. -
Scott Becker - 14 Stories We Are Following at Becker's Healthcare 9-24-24
In this episode, Scott Becker highlights 14 significant healthcare stories, including Lifespan's 20% reduction in executive roles, CMS drug price negotiations, hospital closures, and insights into the healthcare economics landscape. Additional stories cover leadership changes, healthcare reform, and the FTC's actions against major PBMs. -
Exploring Obesity as a Chronic Disease: Insights from Angela Golden, NP
In this episode, Angela Golden, NP, Owner and Chief Clinical Officer at NP from Home, LLC and NP Obesity Treatment Clinic, delves into the complexities of treating obesity as a chronic disease. Angela shares her expertise on managing obesity, the role of medications, and the importance of reducing stigma around the condition. -
Tanjia Coleman, System Assistant Vice President of Diversity, Equity, and Inclusion at Endeavor Health
In this episode, Laura Dyrda speaks with Tanjia Coleman, System Assistant Vice President of Diversity, Equity, and Inclusion at Endeavor Health. Tanjia discusses the critical role of DEI in improving patient outcomes, the importance of immersive learning, and how data analytics shape impactful DEI strategies within healthcare. -
Robert Broermann, CFO of Sentara
In this episode, Robert Broermann, CFO of Sentara, shares insights on critical trends impacting nonprofit health systems, including workforce challenges, reimbursement issues, and the transformative potential of AI. He also explores the future of nonprofit healthcare and opportunities for growth in underserved communities. -
Dr. Darren Haskell, Chief Medical Officer at St. Luke’s Health Corporation
In this episode, Dr. Darren Haskell, Chief Medical Officer at St. Luke’s Health Corporation, shares his journey in medicine and discusses the transformative role of AI in healthcare. He offers a glimpse into the challenges of physician shortages, the importance of embracing change, and the value of maintaining a clinical practice while leading in a rapidly evolving healthcare landscape. -
Making a Choice for Patient Affordability
Toby Cosgrove, former CEO of Cleveland Clinic and Kyle Kiser, CEO of Arrive Health, discuss changes in healthcare, aiming to improve patient affordability. Rising drug costs and lack of cost transparency are significant barriers to treatment compliance. In 2022, the Robert Wood Johnson Foundation and Urban Institute found that an estimated 13 million adults either didn’t fill a prescription or delayed it due to high costs. Dr. Cosgrove and Kyle discuss real-world opportunities to bring cost relief to patients in need.This episode is sponsored by Arrive Health.
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