Tesha Montgomery, Senior Vice President of System Patient Access at Houston Methodist joins the podcast to discuss her background & current role, current healthcare trends she is keeping an eye on, the importance of focusing on the fundamentals of healthcare, and more. Want to network with peers and hear more conversations like this? Apply to be one of our complimentary guest reviewers at our upcoming HIT + Digital Health + RCM Meeting Oct, 3-6 2023 here.
Summary
Tesha Montgomery Discusses Key Healthcare Trends and Importance of Fundamentals in Healthcare
Background and Current Role
Tisha Montgomery is the Senior Vice President of System Patient Access at Houston Methodist. With a nursing background, Tisha trained at Ohio State University and went on to work at Mayo Clinic in Minnesota for 11 years before transitioning to Houston. She loves the culture and passion for healthcare at Houston Methodist.
Healthcare Trends to Watch
According to Tisha, healthcare is experiencing major changes in terms of vertical integration, non-traditional companies entering the healthcare space, and consumer demand for convenience. Healthcare systems are looking for creative solutions to address labor shortages and meet patients' increasing demand for on-demand care. Tisha believes that investing in technology and innovation will be key to addressing these changes, while also investing in people and leadership to ensure quality care for patients.
Importance of the Fundamentals in Healthcare
Despite all the changes and advancements in healthcare, Tisha stresses the importance of focusing on the fundamentals such as patient access, scheduling appointments, and staffing. She believes it is critical for healthcare systems to think like a system and not operate in silos to meet patients' needs. With more self-service tools, online scheduling, and texting, Tisha sees a lot of growth in self-service in patient access. She emphasizes the need for healthcare systems to constantly improve and reimagine to create a better patient experience.
Join the Conversation
If you want to network with peers and hear more conversations like this, you can apply to be one of the complimentary guest reviewers at the upcoming HIT + Digital Health + RCM Meeting in October 2023. Stay ahead of the trends and stay informed in the ever-evolving world of healthcare.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 04/29/2023 and can be listened here.
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