In this episode, we are joined by Thomas Marler, President & Chief Executive Officer at Sage Dental to discuss recruiting top-tier providers, building an exceptional patient experience, developing patient trust for the success of a dental practice or DSO and more. This episode is sponsored by Sage Dental.
Summary
Building a Successful Dental Practice or DSO with Thomas Marler, President & CEO of Sage Dental
In this episode, we are joined by Thomas Marler, President & Chief Executive Officer at Sage Dental to discuss recruiting top-tier providers, building an exceptional patient experience, developing patient trust for the success of a dental practice or DSO and more. This episode is sponsored by Sage Dental.
Recruitment Strategies for Top-Tier Providers
Tom Marler, President and CEO of Sage Dental, discussed his approach to recruitment in the DSSO industry. He spoke about the recruitment team that focus on different positions such as general dentistry, specialists, hygienists, and practice staff. He discussed the assessments they use to evaluate prospective clinicians, their investments in state-of-the-art equipment, the Sage Academies program which offers 175 hours of CE credit, their investment in developing clinicians, their innovation with Clear liner technology, and artificial intelligence, and their commitment to providing support for a diverse workforce.
Developing Patient Trust
It is very important to cultivate patient trust for the success of a dental practice or DSO. This can be done by making sure that the patient is always paramount, creating and maintaining a high morale environment and leveraging technology and systems such as AI enhanced diagnosis and scanners to increase patients’ trust in the care they are receiving.
Strategies and Tools for Patient Trust
Another guest on the show, Tom Thomas, a 20 year veteran of the DSO industry, discussed strategies and tools for patient trust. He believes that with technological advancements in dentistry, DSOs are now able to provide a genuinely better experience than private practices. He is excited to see how the industry evolves over the next few years.
Conclusion:
With comprehensive recruitment strategies and a focus on building patient trust, dental practices and DSOs can build a successful and thriving business. Utilizing state-of-the-art technology, keeping the patient experience a priority, and investing in the ongoing education of clinicians is essential to succeed in today's competitive healthcare industry.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 09/21/2022 and can be listened here.
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