In this episode we talk about digital patient engagement. Hear insights on trends that are driving the adoption of digital engagement platforms, the future of digital engagement in healthcare, and much more. This episode is sponsored by Conifer Health Solutions
Summary
The Future of Digital Patient Engagement in Healthcare
Introduction
The proliferation of smartphones has paved the way for digital patient engagement in healthcare. It provides convenience and allows for data gathering, consent capture, IDs, insurance cards, and payment capture without needing an agent or phone call.
In this episode of Becker's Healthcare podcast, experts discuss trends that are driving the adoption of digital engagement platforms, the future of digital engagement in healthcare, and much more. This episode is sponsored by Conifer Health Solutions.
Trends Driving Growth
According to the experts, ease of use, user experience, marketing, and setting expectations are the key drivers of growth in digital patient engagement. Healthcare providers must focus on creating user-friendly platforms that are easy to use, integrate seamlessly with other systems, and offer a good user experience.
Marketing is also important to drive patient utilization of digital healthcare technology. Patients need to be educated about the benefits of using digital health tools and how to use them effectively. Setting expectations is also crucial to ensure patient satisfaction with digital engagement platforms.
Deep Integration and Overcoming Regulatory Obstacles
Deep integration is necessary to ensure staff adoption and patient satisfaction. Digital patient engagement should be deeply integrated with EMR systems, billing systems, and other platforms to provide a seamless experience for both patients and providers.
Additionally, regulatory requirements can be a significant obstacle in improving digital engagement in healthcare. Healthcare providers must cut through red tape and address archaic regulatory requirements that hinder the adoption of digital health tools.
Conclusion
Digital patient engagement has opened up new possibilities for healthcare providers to engage with their patients. With the increasing proliferation of smartphones, the use of digital health tools is only going to grow. Healthcare providers must focus on creating user-friendly platforms that provide a seamless experience, integrate with other systems, and are easy to use for both patients and healthcare professionals.
Thank you for listening to this episode, and thank you to Conifer for sponsoring. Visit the Becker's Healthcare podcast page for more episodes.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 09/19/2022 and can be listened here.
Subscribe to Beckers Healthcare Podcast here.