This live episode from the Becker’s Hospital Review 13th Annual Meeting in Chicago features Melissa Lacy, Executive Vice President of Quality and Performance at Shearwater Health. Here, she discusses how the pandemic shifted how the industry sees the workforce and workflow, overcoming the nurse staffing issues, and more.
Summary
This live episode from the Becker’s Hospital Review 13th Annual Meeting in Chicago features Melissa Lacy, Executive Vice President of Quality and Performance at Shearwater Health.
In this episode, Melissa Lacy discusses the impact of the pandemic on the healthcare industry's perception of the workforce and workflow. She shares insights on how the industry can overcome the nurse staffing issues and improve employee satisfaction.
Shift in Workforce and Workflow
Melissa Lacy highlights how the pandemic has forced the healthcare industry to reevaluate its approach to the workforce and workflow. She emphasizes the importance of adapting to new practices and being open-minded to change.
Understanding the Value Proposition
In order to address nurse staffing issues, Lacy emphasizes the need for employers to understand the value proposition of their employees. This involves recognizing their strengths and providing opportunities for growth and career advancement.
Employee Engagement and Satisfaction
Lacy recommends conducting surveys and organizing small group forums with employees to gain insights into their needs and preferences. By understanding what employees want, healthcare organizations can create career pathways and growth opportunities that improve employee satisfaction.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 05/27/2023 and can be listened here.
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