Kris Seymour, Director, Revenue Cycle Transformation and Project Management Operations, at Wellstar, joins the podcast to discuss her focus on team engagement in a WFH environment, a risk or investment worth making this year, where she sees the best opportunities for growth in the future, and more.
Summary
Kris Seymour Discusses Effective Team Engagement in a Remote Environment
Kris Seymour, Director of Revenue Cycle Transformation and Project Management Operations at Wellstar, recently joined a podcast to discuss her focus on team engagement in a work-from-home environment, the risks and investments worth making this year, where she sees opportunities for growth in the future, and more.
Challenges of Remote Team Engagement
One of the biggest challenges of a remote work environment is engaging team members. Kris discussed the importance of regularly checking in with team members and using various communication platforms to help keep people connected. She believes that investing in technology to improve employee engagement and communication is a worthwhile investment in the long run.
Strategies for Retaining Talent and Encouraging Innovation
Kris also discussed the importance of retaining top talent and encouraging innovation. She believes that investing in training and development is a great way to retain employees and create a culture of innovation. By providing employees with the tools and resources they need to succeed, companies can create a sense of ownership and loyalty that can be difficult to replicate.
The Importance of Patient Engagement
Kris highlighted the importance of patient engagement when making changes that could potentially negatively impact patients. She stressed the importance of involving the patient engagement committee in all major decisions and using patient feedback to drive continuous improvement throughout the organization.
Investing in People and Processes
Kris believes that investing in people and processes is the key to creating a destination work location. By providing employees with a supportive and positive work environment, companies can attract top talent and increase employee engagement and productivity.
In conclusion, Kris Seymour's insights on effective team engagement in a remote environment, retaining talent and encouraging innovation, the importance of patient engagement, and investing in people and processes provide valuable guidance for organizations looking to thrive in a changing world.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 04/02/2023 and can be listened here.
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