James Lindgren, Executive Director of Revenue Cycle Systems Optimization at University of Miami Health joins the podcast to discuss his background, the importance for health organizations to put the patient first, opportunities & headwinds he’s currently keeping his eye on, and much more. Want to network with peers and hear more conversations like this? Apply to be one of our complimentary guest reviewers at our upcoming HIT + Digital Health + RCM Meeting Oct, 3-6 2023 here.
Summary
James Lindgren: Putting Patients First in Health Organizations
James Lindgren, Executive Director of Revenue Cycle Systems Optimization at University of Miami Health, joins the podcast to discuss his background, the importance for health organizations to put the patient first, opportunities & headwinds he’s currently keeping his eye on, and much more.
Putting Patients First: The Key to Success
James Linn, executive director of Revenue Cycle Systems Optimization at University of Miami Health, believes that the top performing health systems are those that put the patient first. He sees AI and automation as opportunities for physician efficiency and development, as well as understanding how to use provider time most efficiently. In terms of growth and development for the future, Linn is focusing on both growing revenues and reducing cost, while making sure investments are being done smartly with the right technology to build state-of-the-art facilities.
Investing in Revenue and Innovation
Health systems need to focus on the revenue side of their equation and not duplicate costs by buying things more than once. It's also important to invest in people, as well as pushing the envelope with AI technology. Doing so can help with innovation, growth, reducing costs, improving the patient experience, and more. To empower and embolden the team to do these things, freedom should be given.
Building a Strong Foundation for Growth
I recruited an architect out of a happy job and convinced him to move down to Miami. When he arrived, I introduced him to important people in the hospital like the CEO and heads of patient movement and safety. I then gave him freedom to come up with creative ideas and helped him tackle any potential roadblocks to get them deployed quickly. The best opportunity for growth is to continue to automate painfully and build a stronger foundation. We should also open up policy and reorient it to the new technology and ecosystem.
Join the Conversation
Want to network with peers and hear more conversations like this? Apply to be one of our complimentary guest reviewers at our upcoming HIT + Digital Health + RCM Meeting Oct, 3-6 2023 here.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 06/22/2023 and can be listened here.
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