In this episode, we are joined by Daniel Brooks, Chief Commercial Officer at Xtend Healthcare to discuss the importance of emotional intelligence (EI) in leadership. We will discuss how EI is essential in developing strong relationships with team members, understanding their needs, and in creating an emotionally safe environment. When leaders have a high level of EI, they are better equipped to motivate and challenge their team, mediate conflicts, and ultimately lead more effectively. This episode is sponsored by Xtend Healthcare.
Summary
The Importance of Emotional Intelligence in Healthcare Leadership
Introduction
Emotional intelligence (EI) is becoming increasingly important in healthcare leadership. In this episode, we are joined by Daniel Brooks, Chief Commercial Officer at Xtend Healthcare, to discuss the importance of EI in leadership, how it can be developed and honed, and how it can help leaders create emotionally safe environments.
The Four Skills of Emotional Intelligence
According to Brooks, there are four skills related to emotional intelligence: self-awareness, relationship management, self-regulation, and social awareness. Healthcare leaders who possess a high level of EI are more effective in their roles and better equipped to promote a positive work culture.
Cultivating Emotional Intelligence
Brooks suggests several ways to cultivate and hone emotional intelligence, including increasing self-awareness, becoming a better listener, learning how to manage emotions, and developing healthy strategies for conflict management. By preparing for conversations and considering the other person's perspective, leaders can improve their communication skills and develop stronger relationships with team members.
Leading with Empathy
Effective leaders understand their team members' abilities, set clear expectations, provide feedback (positive or negative), are open to team members' feedback, and avoid shaming or blaming. Recognizing and rewarding good performance is also essential for creating a positive work environment.
Conclusion
Managing stress in the workplace can be challenging, but healthcare leaders who prioritize emotional intelligence can create healthier work environments and better support their teams. By developing these skills and leading with empathy, leaders can inspire and motivate their team members to achieve success.
This episode was sponsored by Xtend Healthcare.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 03/20/2023 and can be listened here.
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