This episode, recorded live at Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Jacob Corbell, CEO of Midwest Cardiovascular Institute. Jacob discusses the growing role of Ambulatory Surgery Centers (ASCs) in addressing critical challenges in cardiology, including improving patient access and reducing costs. He highlights the importance of efficiency, transparency, and strategic partnerships with local hospitals to drive innovation and enhance patient care in the evolving healthcare landscape.

Alyson Engle, Owner at Integrated Pain Management, discusses the critical role of thorough staff training in achieving successful patient outcomes. She highlights the value of fostering open communication among team members and cultivating a family-oriented workplace culture. Engle shares how these practices create a supportive environment that enhances both staff performance and patient care.

  Dr. Marvin K. Smith and Dr. Daniel B. Chan, leading orthopedic surgeons, join Becker's Healthcare to discuss their journeys in Sports Medicine and the evolution of Ambulatory Surgery Centers (ASCs). They delve into the impact of higher acuity procedures on ASCs, strategic collaborations, and exciting developments in the field. This episode is sponsored by Johnson & Johnson MedTech.   To advance your ASC Learning Journey with Johnson & Johnson MedTech’s ASC Preceptorship Program, please email ASCStrategicThoughtLeadership@its.jnj.com.  

  This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Claude Royster, Vice President and General Manager of Wellness at CareCredit. Claude discusses strategies to address staffing challenges, leverage technology for operational efficiency, and integrate financial literacy into patient care. Learn how early financial conversations and patient financing solutions can enhance satisfaction while supporting ASC growth. Disclaimer: This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors with respect to any information presented. Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in the podcast are the sole opinions of the guest. Your receipt of this material constitutes your acceptance of these terms and conditions.  

  This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Cathy McDowell, President & CEO of KarenZupko & Associates, Inc. (KZA). Cathy shares her expertise on navigating the anticipated 16% growth in ASC volume by 2032, discussing strategies for overcoming staffing shortages, optimizing workflow efficiencies, and integrating financial literacy into patient-centered care. Tune in for actionable insights on enhancing patient experiences and aligning staff with organizational goals. Disclaimer: This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors with respect to any information presented. Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in the podcast are the sole opinions of the guest. Your receipt of this material constitutes your acceptance of these terms and conditions.  

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Sheila Thompson, COO of Twin Cities Pain Clinics & Surgery Centers. Here, she discusses how disorganization in staffing can negatively impact the patient experience and emphasizes the need for adaptability in a rapidly changing healthcare landscape. Sheila also addresses the financial challenges posed by inflation and its effects on healthcare operations.

Kyle Anderson, VP of Finance and ASC at Ortho Rhode Island, explores the connection between employee engagement and exceptional patient experiences. He emphasizes the importance of hiring team members who are passionate about their work and creating an environment where they can thrive. Anderson shares insights into how a motivated, dedicated staff serves as the foundation for delivering outstanding care and building patient trust.

This episode, recorded live at the Becker’s Healthcare 30th Annual Business and Operations of ASCs, features Sarah Sterling, Director of Area Operations for Greater San Francisco and Silicon Valley at Sutter Surgery Center Division. Sarah discusses strategies for addressing workforce challenges, aligning staff with organizational goals, improving patient satisfaction, and ensuring patient voices are central to care innovation.

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Janet Carlson, Executive Director of Commonwealth Pain & Spine. Here, she discusses the importance of ensuring easy accessibility for patients and managing the challenges of a high patient volume. Janet also shares insights into adopting new technology and offers her perspective on the current state of the ASC space as a whole.

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Ali Ghalayini, ASC Administrator for Munster Surgery Center. Here, he addresses staffing issues and challenges within the industry, highlighting the effectiveness of cross-training methods. Ali explains how cross-training ensures all staff members are equipped to step in as needed, helping to mitigate staffing shortages and maintain seamless operations.

Adam Hornback, Administrator at North Texas Team Care Surgery Center, highlights the importance of prioritizing patient experience, safety, and operational efficiency in surgical care. He discusses the value of price transparency in fostering trust with patients, ensuring they feel informed and supported throughout their care journey. Hornback underscores how clear communication and a patient-centered approach build confidence and strengthen the provider-patient relationship.

Dr. Aimee Miller, Administrator at Lido Surgical Institute, discusses the challenges of managing supply needs and maintaining high standards of care in the aftermath of natural disasters. She also emphasizes the importance of fostering a positive work environment, showcasing how strong leadership and team morale contribute to consistent, quality patient care even during difficult times.

Tina Driggers, Administrator at Day Surgery Center, opens up about the challenges of managing patient wait times and staffing shortages in today’s healthcare environment. She shares innovative approaches her team is implementing to address these issues effectively. Driggers also highlights the critical role of transparency among care providers in improving overall patient care and fostering trust across the healthcare continuum.

This episode features Bruce Feldman, Administrator, Bronx Ambulatory Surgery Center. Here, he discusses key insights into his background, ASC specific trends he is keeping an eye on going forward in 2024, his excitement surrounding the advancement of robotics & AI in ambulatory surgery, and more.

  This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Dr. Ali H. Mesiwala, Neurosurgeon for DISC Sports & Spine Center. Here, he discusses strategies for increasing patient volume while maintaining a high-quality patient experience. Alih also explores the benefits and challenges of integrating new technology within the ASC system and emphasizes the importance of financial transparency with patients.  

In this episode, Alan Condon speaks with Melissa Waibel, CEO of Guam Surgery Center, about her journey from perioperative nursing to leading a cutting-edge ASC in a remote U.S. territory. Melissa shares insights into overcoming supply chain challenges, fostering innovation, and recruiting rotating surgeons to enhance healthcare access on the island.

Eric Schnapp, CEO at Resolve Pain Solutions, discusses strategies for balancing growth and cost management in healthcare. He delves into enhancing the provider and patient experience, emphasizing the role of well-prepared staff in addressing patients' financial concerns with empathy and clarity. Schnapp offers insights into achieving operational efficiency while maintaining high-quality care, showcasing the importance of teamwork and proactive financial guidance in healthcare settings.

Cherie Whiting, Administrator at Lakeshore Surgery Center, shares her expertise on fostering long-term employee retention and enhancing workplace satisfaction. She highlights strategies for creating a positive employee environment, from improving facilities to cultivating a supportive culture. Whiting also connects the dots between employee well-being and patient care, illustrating how a happy, engaged team translates to better patient experiences and outcomes.

In this episode, Dr. Pedro Martinez-Clark, Medical Director at Amavita Heart & Vascular Health, discusses his practice's growth in Miami, the impact of Medicare Advantage trends, and the transition to value-based care. He also explores the role of innovative technologies in improving patient experiences and expanding outpatient cardiovascular procedures.

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Gabriel Figueroa, Administrator and COO of Manhattan Reproductive Surgery Center. Here, he discusses the significance of organized scheduling and its positive impact on both patients and staff. Gabriel also addresses strategies for mitigating patient dissatisfaction and emphasizes the importance of transparency with patients in all aspects of care.