In this episode, Seth Jeremy Katz, Vice President of Revenue Cycle and Health Information Management at University Health KC, discusses his background, how he is leveraging technology and automation in his role, where he sees the best opportunities for growth in the future, and more. Want to network with peers and hear more conversations like this? Apply to be one of our complimentary guest reviewers at our upcoming HIT + Digital Health + RCM Meeting Oct, 3-6 2023 here.
Summary
Innovating Revenue Cycle and Health Information Management in Healthcare
Introduction
In this episode, Seth Jeremy Katz, Vice President of Revenue Cycle and Health Information Management at University Health KC, discusses his background, how he is leveraging technology and automation in his role, where he sees the best opportunities for growth in the future, and more.
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Want to network with peers and hear more conversations like this? Apply to be one of our complimentary guest reviewers at our upcoming HIT + Digital Health + RCM Meeting Oct, 3-6 2023 here.
The Power of Automation in Healthcare
Seth Jeremy Katz, Vice President of Revenue Cycle and Health Information Management at University Health kc, is excited about the opportunities for automation in the healthcare space. He believes that price transparency can help highlight that they are a low-cost provider and potentially increase their rates with payers. He also thinks it is important to make the billing process more accessible so that patients understand what they are paying and have a good experience. Unfortunately, not many hospitals have embraced this mindset yet.
Embracing Technology for Better Patient Care
When it comes to healthcare, it's important for consumers to know the cost of services upfront. As a revenue cycle and IT leader, I focus on being nimble and efficient while also embracing technology to drive patient care forward. I believe that organizations need to have a culture that embraces new ideas and find partners who understand their mission in order to help bring costs down.
Investing in Automation and Personal Skills
Healthcare resources are scarce, but there is an opportunity to invest in automated coding technology. There is some risk involved, but the rewards can be great. Personal skills will also be important going forward, such as customer service experience. This is often forgotten in consumer-driven healthcare, but it is just as important as the patient care team.
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Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 05/29/2023 and can be listened here.
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