Mountain States Health Alliance, a 13-hospital health system based out of Johnson City, Tenn., has announced net revenue contribution margin totals of more than $650 million since 1995 as a result of implementing a transfer center to improve patient flow, according to patient flow-improvement software company Central Logic.
Implementing a transfer center — and later implementing software solutions to streamline center operations — has had six key ROI benefits for MSHA over the past 19 years, including:
- Quick and accurate patient admissions
- Reliability and ease of access to patient data for providers
- Reduced emergency department congestion
- Better reporting and management of business- and operations-related data
- Enhanced local market shares for MSHA hospitals
- More patients retained within MHSA's system
- Increased admissions and higher generation of revenue
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