Becker's has compiled a list of the best hospitals for patient experience in Louisiana using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS.
The HCAHPS summary star rating is the average of the star ratings of the 10 topic-specific HCAHPS measures. The HCAHPS summary star rating combines information about different aspects of patient experience of care to make it easier to compare hospitals. The figures are from the CMS Hospital Compare website and represent data released Jan. 26, based on data from July 1, 2020, to March 31, 2021 — three quarters rather than the customary four.
Users should interpret the data with caution, as it's based on "fewer months of data, fewer discharged patients and fewer hospitals than normal," according to CMS.
The hospitals below received a five-star patient experience summary rating.
Louisiana's top-rated hospitals for patient experience:
Avala Hospital (Covington)
Christus' Central Louisiana Surgical Hospital (Alexandria)
Cypress Pointe Surgical Hospital (Hammond)
Lafayette Surgical Specialty Hospital
Ochsner's St. Anne General Hospital (Raceland)
Our Lady of the Angels Hospital (Bogalusa)
Our Lady Of the Lake Surgical Hospital (Slidell)
Park Place Surgical Hospital (Lafayette)
Surgical Specialty Center of Baton Rouge
The Spine Hospital of Louisiana (Baton Rouge)