Edison, N.J.-based Hackensack Meridian Health will host its inaugural Patient Experience Summit June 6 in partnership with NRC Health. The one-day event in Hamburg, N.J., will kick off with a keynote speech about connecting to purpose with Richard Leider, an executive coach and founder of Inventure — The Purpose Company. Other industry leaders will give presentations on topics such as improving care transitions, building customer loyalty and adding humanizing care to medical school curriculums. The summit will also include workshops and networking opportunities with industry thought leaders.
"We recognize the inherent need for change in the patient experience," Helen Hrdy, senior vice president of customer success at NRC Health, said in a press release. "This summit is a critical step in sharing knowledge with other organizations."