The panelists at a recent event discussed techniques for recruiting different types of talent to their organizations. One of the key points that emerged was the importance of finding candidates who are a good fit with the organization's culture. This involves carefully considering a candidate's CV as well as their personality traits. Engaging millennials, who prioritize culture and engagement, was also discussed. Additionally, the panelists talked about starting programs to recruit high schoolers and helping them pay for college to become medical professionals.
Southern Coos Hospital: Employer of Choice
Southern Coos Hospital is a successful organization that has transformed its culture to become the employer of choice in the region. The hospital understands that getting to know employees is essential for attracting top talent. The hospital promotes internal growth by communicating one-on-one with their team and developing five-year plans to help their employees reach their goals. Retention bonuses, college education for promising employees, and clinical ladders for staff members are also offered. The hospital definition of culture is the character and personality of the organization, which is made up of values, traditions, beliefs, interactions, behaviors, and attitudes. To prioritize employee engagement, Southern Coos Hospital communicates frequently with staff members, and ensures that directors remain close to their employees in and out of the hospital.
Advent Health: Focused on Positive Culture
Advent Health has a positive culture that focuses on caring for patients while supporting each other. Flexible scheduling is offered to help retain staff, along with retention bonuses, productivity bonuses, citizenship bonuses, and quality bonuses. Communication techniques such as leadership rounding and tier-two huddles encourage continued communication. To address burnout, physicians are encouraged to take administrative time to finish documentation and go home at the end of the day to spend time with their families. The hospital also brings back celebration and fun into its workplace to help employees enjoy coming to work.
Combating Burnout and Fatigue
The panelists also discussed methods to tackle burnout and fatigue within their organizations. These methods include offering flexible schedules, implementing the Daisy Nursing Recognition Program, organizing wellness events, reducing phone calls through technology, providing wellness apps, care.com memberships, and creating a plan with actionable items. The panelists suggested getting all of the organization's leaders into one room to start talking about challenges and taking feedback from frontline staff to create a sustainable and viable plan.
Culture Change
Raymond Hino, CEO of Southern Coos shared how they changed their organization's culture. They made the CEO accessible to all employees, encouraged communication, and offered retention bonuses for RNs and other critical positions. External engagement strategies such as community events and ads on LinkedIn and their website were also employed.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to events@beckershealthcare.com
This panel was live on 04/05/2023 at the event listed here.
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